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Program Operations Assistant Jobs in Worcester, MA

City of Newton, Massachusetts

Program Assistant

Newton, MA · On-site

$41K - $52K/yr

The Program Assistant monitors both onsite and offsite programs as directed to ensure smooth operations and participant safety. A key aspect of this role is providing excellent customer service by ...

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All JobsProgram Operations JobsProgram Operations Assistant JobsProgram Operations Assistant Jobs in Worcester, MA

Program Operations Assistant information

See Worcester, MA salary details

$11

$19

$30

How much do program operations assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for program operations assistant in Worcester, MA is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $22.31 per hour, depending on experience, location, and employer.

What is a program operations assistant?

Program Operations Assistants are administrative professionals who support the daily operations of programs within an organization. Their duties include managing schedules, coordinating meetings, maintaining records, preparing reports, and assisting with event planning. They serve as a vital link between program managers, staff, and participants, ensuring that program activities run smoothly and efficiently. Program Operations Assistants often handle communications, process paperwork, and provide general support to help achieve program goals.

What are the key skills and qualifications needed to thrive as a program operations assistant, and why are they important?

To thrive as a Program Operations Assistant, you need strong organizational skills, attention to detail, and experience in administrative support, typically supported by a high school diploma or associate degree. Familiarity with office productivity software (such as Microsoft Office Suite), scheduling systems, and database management is commonly required. Excellent communication, problem-solving abilities, and adaptability are vital soft skills for coordinating tasks and supporting team objectives. These skills ensure efficient program execution, smooth workflow, and effective collaboration within the organization.

What are some common challenges faced by program operations assistants, and how can they be successfully managed?

Program Operations Assistants often juggle multiple tasks simultaneously, such as managing schedules, coordinating events, and handling communications between departments. One common challenge is adapting to shifting priorities and tight deadlines, which requires strong organizational and time-management skills. Successful assistants develop proactive communication habits and reliable tracking systems to ensure nothing falls through the cracks. Building good relationships with team members and being resourceful when solving problems also help manage the dynamic nature of the role.

What is the difference between Program Operations Assistant vs Program Coordinator?

AspectProgram Operations AssistantProgram Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require additional certificationsBachelor's degree often preferred; relevant certifications can be beneficial
Work EnvironmentOffice settings, program sites, or remote work; supporting daily operationsOffice or field settings; overseeing program implementation and coordination
Employer & Industry UsageNonprofits, government agencies, educational institutionsNonprofits, government, healthcare, and educational sectors
Common Search & Comparison IntentUnderstanding entry-level operational roles in programsManaging and coordinating program activities and teams

The Program Operations Assistant typically handles daily operational support tasks, focusing on administrative and logistical functions. In contrast, the Program Coordinator often takes on a broader role in overseeing program activities, coordinating teams, and ensuring program goals are met. Both roles are essential in program management but differ in scope and responsibilities.

How much does a program operations assistant get paid?

The average salary for a program operations assistant ranges from $40,000 to $55,000 per year, depending on experience, location, and organization size. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What does a program operations assistant get paid?

The average salary for a program operations assistant typically ranges from $40,000 to $55,000 per year, depending on experience, location, and organization size. Entry-level positions may start lower, while experienced assistants or those in larger organizations can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.
Program Operations Assistant jobs near you
Infographic showing various Program Operations Assistant job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,132 per year, or $19.8 per hour.

Bookstore Operations Assistant

Wellesley Hills, MA • On-site

CYNET SYSTEMS
IT Services • 501 - 1,000 employees
Learn more about CYNET SYSTEMSexternal

$24 - $29/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Job description

Job Overview:

Pay Range: $24.19hr - $29.19hr

Requirement/Must Have:

  • Strong communication and interpersonal skills.
  • Ability to lift and move boxes up to 30-40 pounds.
  • Proficiency with Microsoft Office and basic computer applications.
  • Ability to work flexible hours during semester start-up and peak periods.

Responsibilities:

  • Support daily operations of the bookstore.
  • Provide front-line customer service to students, faculty and staff, ensuring high levels of customer satisfaction.
  • Receive, unpack, and stock textbooks, receive shipments in the system.
  • Assist students with ordering textbooks, accessing digital bookshelf, redeeming access codes.
  • Coordinate textbook distribution, returns and exchanges.
  • Support faculty with textbook adoption processes, deadlines, and platform navigation to ensure accurate listings each semester.
  • Liaison with online book distributor and publishers as needed to troubleshoot orders and access codes.
  • Address, resolve or escalate student, faculty, and staff concerns.
  • Maintain bookstore order and organization.
  • Perform basic administrative tasks.
  • Work independently and collaboratively in a fast-paced higher education environment.

Benefits
 
Our Benefits Include:
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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