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Behavioral Health Program Leadership | Bend Programs #206, #207 & #208 | Bend, Oregon

This is a fully in-person position. No hybrid or remote work options are available.

Employees in this role participate in a structured on-call rotation and must remain accessible for urgent operational needs.

Telecare is seeking an experienced behavioral health leader to oversee the clinical, operational, and financial success of three behavioral health programs in Bend, Oregon:

• Edgecliff Residential Treatment House #206
• 12th Street House #207
• Deschutes Recovery Center #208

This is a fully in-person, multi-program leadership role responsible for driving outcomes across Telecare’s Four Pillars of Performance: Clinical Quality, Workforce Engagement, Customer Satisfaction, and Financial Security.

The Administrator serves as the operational leader across all three programs, overseeing day-to-day operations, regulatory compliance, staff leadership, quality improvement initiatives, and financial performance. This role partners closely with Deschutes County Behavioral Health, corporate departments, community partners, and multidisciplinary teams to ensure high-quality, recovery-centered behavioral health services throughout Central Oregon.

Applicants must meet all of the following minimum qualifications:

• Master's degree required, preferably in Business, Social Services, or Public Health
• Minimum four (4) years of administrative management experience in a healthcare setting
• Minimum two (2) years supervising professional staff, budgeting, program planning, and licensing oversight
• Strong understanding of community mental health services, psychiatric rehabilitation, and Recovery Model principles
• Ability to lead multiple clinical and operational teams across several program locations
• Strong organizational skills with the ability to balance competing operational priorities
• Must live within reasonable commuting distance of the Bend program locations
• Participation in the Administrator on-call rotation for evenings and weekends is required

Telecare operates three behavioral health programs in Bend, Oregon, serving adults living with serious mental illness who benefit from structured, recovery-focused residential and behavioral health services.

Edgecliff is a five-bed residential treatment program providing a stable, recovery-focused home environment for adults with serious mental illness who require 24-hour supervision and support with psychiatric recovery.

The program focuses on helping individuals build skills, strengthen independence, and successfully transition toward more independent community living.

Program Address:
1646 NE Edgecliff Circle
Bend, OR 97701

12th Street House is a five-bed residential program designed for adults with serious mental illness who need structured support and 24-hour supervision while working toward greater independence.

The program provides person- and family-centered services focused on psychiatric recovery, rehabilitation, life skills, and successful transition to independent living.

Program Address:
1058 NE 12th Street
Bend, OR 97701

Deschutes Recovery Center is a 16-bed residential treatment program serving adults with serious mental illness who are transitioning from the Oregon State Hospital or other secure treatment settings into a community-based level of care.

The program serves individuals under Psychiatric Security Review Board and civil commitment pathways and provides a safe, structured, recovery-oriented environment focused on stabilization, treatment participation, and progression toward less restrictive community living.

Program Address:
20370 Poe Sholes Road
Bend, OR 97703

Across all three programs, services emphasize:

• Recovery-centered and person-focused behavioral health care
• Psychiatric rehabilitation and skill development
• Safe and structured residential support
• Multidisciplinary behavioral health treatment
• Partnership with Deschutes County Behavioral Health and community providers
• Transition planning and progression toward greater independence
• Improving quality of life for individuals living with serious mental illness

The Administrator is responsible for leadership and performance across Telecare's operational framework:

Clinical Quality Excellence — Ensuring safe, high-quality, recovery-focused care and strong regulatory compliance across all three programs

Workforce Engagement — Building positive program cultures focused on retention, accountability, teamwork, leadership development, and staff engagement

Customer Satisfaction — Maintaining strong partnerships with Deschutes County, referral partners, community providers, families, and regional stakeholders

Financial Security — Managing program resources responsibly, maintaining operational discipline, and supporting sustainable financial performance across multiple programs

The ideal leader is collaborative, emotionally intelligent, operationally strong, and passionate about behavioral health care. This position requires a leader who can successfully oversee multiple programs while maintaining strong relationships with employees, customers, and community partners.

Successful candidates demonstrate:

• Strong financial and operational acumen
• Experience leading multiple programs, departments, or complex healthcare operations
• Ability to develop and lead high-performing teams
• Experience improving employee retention, engagement, and program culture
• Commitment to regulatory excellence and quality care
• Ability to manage competing priorities across multiple locations
• Effective partnership with county agencies, customers, and community stakeholders
• Accountability, adaptability, and strong decision-making skills
• A leadership style grounded in collaboration, communication, and follow-through

Expected starting salary: $118,995.46 – $147,000.00 annually

Compensation is based on experience, qualifications, and geographic differentials.

Full-Time, Salaried | Monday – Friday | 8:00 AM – 5:00 PM

Flexibility is required based on operational and program needs.

Telecare offers a comprehensive benefits package including:

• Medical, Dental, and Vision Insurance
• Paid Time Off, Paid Sick Leave, and 9 Paid Holidays
• 401(k) Retirement Plan
• Employee Stock Ownership Plan (ESOP)
• Tuition discounts and scholarship opportunities
• Free CEUs through Telecare University

EOE AA M/F/V/Disability

*May vary by location and position type.

Full Job Description will be provided if selected for an interview.

If the job posting references any sign-on bonus, internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.