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Program Manager Process Improvement Jobs in New York

Program Manager Job Title Program Manager Job Summary We are seeking an experienced Program Manager ... Business Process Improvement * KPI and Dashboard Reporting * Strategic Planning Tools ...

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Program Manager Process Improvement information

What is a program manager process improvement?

A Program Manager Process Improvement is a professional responsible for identifying, planning, and implementing changes to business processes to increase efficiency, reduce costs, and improve overall performance within an organization. They manage multiple projects or initiatives related to process optimization, often using methodologies such as Lean, Six Sigma, or Agile. Their role involves collaborating with cross-functional teams, analyzing data, and ensuring that process changes align with the organization’s strategic goals.

How does a program manager process improvement typically collaborate with cross-functional teams?

Program Managers for Process Improvement frequently work alongside teams from operations, IT, finance, and quality assurance to identify inefficiencies and implement solutions. Collaboration often involves facilitating workshops, gathering feedback, and aligning process changes with organizational goals. Building strong relationships and clear communication are essential, as the role requires gaining buy-in from diverse stakeholders and ensuring seamless adoption of new processes. Regular check-ins and progress tracking help keep everyone aligned and address any challenges that arise during implementation.

What are the key skills and qualifications needed to thrive as a program manager process improvement, and why are they important?

To thrive as a Program Manager Process Improvement, you need expertise in project management, process mapping, and data analysis, often supported by a degree in business or engineering and certifications like Lean Six Sigma or PMP. Familiarity with process improvement tools (e.g., Kaizen, DMAIC), project management software, and data visualization platforms is typically required. Strong leadership, communication, and change management skills help drive initiatives and motivate cross-functional teams. These skills and qualities are crucial for ensuring efficient project delivery, stakeholder alignment, and measurable improvements in organizational performance.

What is the difference between Program Manager Process Improvement vs Business Analyst?

AspectProgram Manager Process ImprovementBusiness Analyst
Primary FocusOverseeing process improvement initiatives across programsAnalyzing business needs and defining requirements
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, or relevant business analysis certifications
Work EnvironmentProject teams, cross-functional departmentsStakeholder meetings, data analysis, documentation
Industry UsageCommon in manufacturing, IT, healthcareWidespread across finance, IT, consulting

While both roles focus on improving business processes, Program Manager Process Improvement leads large-scale initiatives and manages multiple projects, whereas Business Analysts concentrate on analyzing and defining specific business requirements to support project goals.

What are popular job titles related to Program Manager Process Improvement jobs in New York?

For Program Manager Process Improvement jobs in New York, the most frequently searched job titles are:

What job categories do people searching Program Manager Process Improvement jobs in New York look for?

The top searched job categories for Program Manager Process Improvement jobs in New York are:

What cities in New York are hiring for Program Manager Process Improvement jobs?

Cities in New York with the most Program Manager Process Improvement job openings:

Process Improvement Engineer II (NYC)

New York, NY • On-site

Victoria's Secret
Retail • 10K+ employees

$88K - $117K/yr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.


Victoria's Secret rating

6.3

Company rating: 6.3 out of 10

Based on 401 frontline employees who took The Breakroom Quiz

44th of 105 rated fashion retailers


Job description

Your Role
The Victoria's Secret Beauty team is seeking a Process Improvement Engineer II to support Product Integrity through process improvement, metrics management, dashboard development, workflow automation, and digital tool enablement. This role improves how teams collect, manage, analyze, and act on business-critical data by building scalable reporting tools, streamlining workflows, and enabling more consistent decision-making across the supply chain.
Your Impact
Metrics, Reporting, and Analytics (35%)
  • Define, organize, and maintain KPIs, metric definitions, and reporting routines that improve visibility and consistency across the supply chain.
  • Design, develop, and maintain dashboards, trackers, and reporting tools using Power BI, SharePoint, Excel, databases, and related systems.
  • Translate complex data into clear insights, summaries, and recommendations for leadership and operational teams.
  • Monitor data quality, metric consistency, and reporting gaps; surface trends, exceptions, and improvement opportunities for review.

Workflow Automation and Digital Tool Enablement (40%)
  • Build and sustain automation solutions using Microsoft Power Platform and related tools to reduce manual work and streamline recurring workflows.
  • Transition manual trackers and email-based processes into structured tools such as Power Apps, SharePoint lists, automated forms, and dashboards.
  • Maintain intake tools, forms, dashboards, approvals, notifications, and access-management workflows that support consistent execution.
  • Enhance existing tools, data connections, reporting logic, and workflows as business needs evolve, with a focus on scalability, usability, and adoption.

Process Improvement and Business Partnership (25%)
  • Lead process improvement projects that simplify workflows, standardize reporting, improve data visibility, and increase efficiency.
  • Partner with cross-functional teams to gather requirements, understand business processes, and translate needs into practical reporting and workflow solutions.
  • Standardize data inputs, reporting cadence, process documentation, and adoption materials to improve usability and long-term tool ownership.
  • Provide ad hoc analysis, reporting support, and tool troubleshooting for supply chain priorities.

  • 2-4 years of experience in process improvement, data analytics, business analytics, operations support, quality systems, supply chain support, or a related field.
  • Strong experience in reporting, dashboard development, process mapping, workflow improvement, data organization, and requirements gathering.
  • Experience with Microsoft Power Platform, including Power BI, Power Automate, and Power Apps; SharePoint, Excel, database, or related tools preferred.
  • Ability to translate complex data into clear dashboards, insights, summaries, and recommendations for leadership and operational teams.
  • Ability to quickly learn business processes and apply process context to metrics, reporting, workflow design, and automation.
  • Strong problem-solving skills with the ability to identify reporting gaps, data inconsistencies, workflow pain points, and improvement opportunities.
  • Ability to manage multiple improvement projects, recurring reports, and tool enhancement requests while balancing shifting priorities.
  • Strong business partnership skills, including stakeholder engagement, requirement gathering, adoption support, and change management.
  • Strong organizational, interpersonal, and communication skills; able to engage effectively with all levels of the organization and external partners.
  • Demonstrated ability to work effectively in a team environment and support adoption of new tools, workflows, and processes.
  • Ability to travel 10-20% as needed.
  • Strong computer skills with curiosity and willingness to learn new systems and technology.

Education
Bachelor's degree in Chemical Engineering, Industrial Engineering, Mechanical Engineering, Data Analytics, Business Analytics, or a related field.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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