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Program Manager Process Improvement Jobs in New York

Oscar Health

Associate, Process Improvement

New York, NY · Hybrid

$96K - $127K/yr

We're hiring a Process Improvement Associate to join our Network Operations team. Oscar is the ... program and annual performance bonuses. Responsibilities: * Leads the end-to-end management of ...

Oscar Health

Associate, Process Improvement

New York, NY · On-site

$96K - $127K/yr

We're hiring a Process Improvement Associate to join our Network Operations team. Oscar is the ... program and annual performance bonuses. Responsibilities: * Leads the end-to-end management of ...

Oscar Health

Associate, Process Improvement

New York, NY · Hybrid

$96K - $127K/yr

We're hiring a Process Improvement Associate to join our Network Operations team. Oscar is the ... program and annual performance bonuses. Responsibilities: * Leads the end-to-end management of ...

Oscar Health

Director, Process Improvement

New York, NY · Hybrid

$180K - $236K/yr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first ... in program management and/or process design or implementation Bonus points: * Master's degree

Namely

Director, Process Improvement

Manhattan, NY · On-site

$200 - $250/hr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first ... in program management and/or process design or implementation Bonus points * Master's degree

Oscar Health

Director, Process Improvement

New York, NY · On-site

$180K - $236K/yr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first ... in program management and/or process design or implementation Bonus points: * Master's degree

Oscar Health

Associate, Process Improvement

New York, NY · Hybrid

$93K - $122K/yr

... program, and annual performance bonuses. Responsibilities: * Lead the end-to-end management of ... immediate process breaks and replace manual workarounds. * Mentor team members and promote ...

Oscar Health

Associate, Process Improvement

New York, NY · On-site

$93K - $122K/yr

... program, and annual performance bonuses. Responsibilities: * Lead the end-to-end management of ... immediate process breaks and replace manual workarounds. * Mentor team members and promote ...

Oscar Health

Director, Process Improvement

New York, NY · Hybrid

$180K - $236K/yr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first ... in program management and/or process design or implementation Bonus points: * Master's degree

Oscar Health

Associate, Process Improvement

New York, NY · Hybrid

$93K - $122K/yr

... program, and annual performance bonuses. Responsibilities: * Lead the end-to-end management of ... immediate process breaks and replace manual workarounds. * Mentor team members and promote ...

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Program Manager Process Improvement information

What is a program manager process improvement?

A Program Manager Process Improvement is a professional responsible for identifying, planning, and implementing changes to business processes to increase efficiency, reduce costs, and improve overall performance within an organization. They manage multiple projects or initiatives related to process optimization, often using methodologies such as Lean, Six Sigma, or Agile. Their role involves collaborating with cross-functional teams, analyzing data, and ensuring that process changes align with the organization’s strategic goals.

How does a program manager process improvement typically collaborate with cross-functional teams?

Program Managers for Process Improvement frequently work alongside teams from operations, IT, finance, and quality assurance to identify inefficiencies and implement solutions. Collaboration often involves facilitating workshops, gathering feedback, and aligning process changes with organizational goals. Building strong relationships and clear communication are essential, as the role requires gaining buy-in from diverse stakeholders and ensuring seamless adoption of new processes. Regular check-ins and progress tracking help keep everyone aligned and address any challenges that arise during implementation.

What are the key skills and qualifications needed to thrive as a program manager process improvement, and why are they important?

To thrive as a Program Manager Process Improvement, you need expertise in project management, process mapping, and data analysis, often supported by a degree in business or engineering and certifications like Lean Six Sigma or PMP. Familiarity with process improvement tools (e.g., Kaizen, DMAIC), project management software, and data visualization platforms is typically required. Strong leadership, communication, and change management skills help drive initiatives and motivate cross-functional teams. These skills and qualities are crucial for ensuring efficient project delivery, stakeholder alignment, and measurable improvements in organizational performance.

What is the difference between Program Manager Process Improvement vs Business Analyst?

AspectProgram Manager Process ImprovementBusiness Analyst
Primary FocusOverseeing process improvement initiatives across programsAnalyzing business needs and defining requirements
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, or relevant business analysis certifications
Work EnvironmentProject teams, cross-functional departmentsStakeholder meetings, data analysis, documentation
Industry UsageCommon in manufacturing, IT, healthcareWidespread across finance, IT, consulting

While both roles focus on improving business processes, Program Manager Process Improvement leads large-scale initiatives and manages multiple projects, whereas Business Analysts concentrate on analyzing and defining specific business requirements to support project goals.

What are popular job titles related to Program Manager Process Improvement jobs in New York?

For Program Manager Process Improvement jobs in New York, the most frequently searched job titles are:

What job categories do people searching Program Manager Process Improvement jobs in New York look for?

The top searched job categories for Program Manager Process Improvement jobs in New York are:

What cities in New York are hiring for Program Manager Process Improvement jobs?

Cities in New York with the most Program Manager Process Improvement job openings:

Program Manager Process Improvement jobs near you

Senior Specialist, Process Improvement

New York, NY • Hybrid

Oscar Health
Insurance Services • 1 - 5K employees
Learn more about Oscar Healthexternal

$75K - $98K/yr

Full-time

PTO

Posted 28 days ago

Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

264th of 315 rated insurance

Job description

Hi, we're Oscar. We're hiring a Senior Specialist, Process Improvement to join our Authorization Services Process Improvement team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

You will work with business and technical Oscar team members and represent the needs and interests of the department in company wide strategic programs and in solving business problems related to internal processes. You will collect and document requirements, build and manage project plans, document important project decisions and analyze data. You will support the design, optimization, and implementation of processes and improvements to support achieving organizational goals. You will implement repeatable and scalable tools and techniques, and for independently representing the team within the broader organization.

You will report into Manager, Process Improvements.

Work Location: This position is based in our New York office requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Pay Transparency: The base pay for this role is: $75,348.00- $98,894.25 per year.  You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • With support from leadership, help identify risks; respond to and resolve issues/errors/escalations through investigation to inform insights for short/medium/long-term technology-enabled processes and solutions
  • Coordinate projects and processes to help ensure you meet important milestones and service levels
  • Partner with leadership to strategize arrangements aimed at lowering overall cost or improving outcomes
  • Work with all relevant team member groups to provide support and insight in formulating proactive implementation, communications, and program strategies for successful change management and risk mitigation programs
  • Maintain relationships with a variety of teams to achieve results for essential programs
  • Translate data analysis into synthesized, visually appealing insights and conclusions
  • Provide analytical support to identify opportunities, develop strategies, and prioritize projects based on team or organizational opportunities, growth targets and trends
  • Support implementing process improvement projects and mindset shifts, to improve operational efficiency and achieve performance targets
  • Compliance with all applicable laws and regulations
  • Other responsibilities as assigned

Requirements:

  • 2+ years of professional experience supporting end-to-end project management and process improvement projects
  • 2+ years of experience analyzing workflows to improve for efficiency, determine causes for process deficiencies and, develop relevant recommendations for resolution
  • 2+ years of experience in process improvement and workflow design
  • 2+ years of experience presenting information and recommendations aimed at Senior Leadership
  • Experience leading and working with team members to get agreement on decision

Bonus points:

  • Prior work experience in Prior Authorizations or Insurance Operations
  • Experience using project management and communication tools like JIRA, Linear, and Slack
  • ACA marketplace, provider network, claims, healthcare quality, or provider data experience
  • Training experience applying Continuous Process Improvement or Lean Six Sigma principles
  • Experience working with large datasets, data verification, and data management

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