Program Manager Contract Jobs in Puerto Rico (NOW HIRING)

Our associates celebrate lives. We celebrate our associates.

Responsible for achieving annual pre-need sales volume and margin goals of sales team as well as individual sales production. Observe sales representatives during sales meetings and provide timely constructive feedback to motivate pre-need revenue growth. Tracks and trends sales, addresses gaps, takes initiate to dismiss underperforming sales staff.

Revenue Generating 60%

• Qualifies sales leads by asking probing questions and providing information; schedules sales appointments. 
• Applying sales skills presents pre-need services and products to consumers and influences the importance of pre-need.  Completes electronic sales contract and closes the sales.
• Generates sales leads by presenting pre-need presentations or information at community or non-profit events and consumer homes.

Administrative 20%

• Ensures contracts and paperwork are accurately and thoroughly completed by Sales Representative in a timely manner.
• Builds positive business relationships within the community, non-profit, and civic organizations in order to build Brand presence. 
• Developing and achieving AOR and individual sales goals
• Learning how to apply market demographics, share, and growth/decline rates to develop annual sales goals for sales team.
• Responsible for developing an annual financial budget, monitoring and approving expenses, and achieving financial budget in both revenue and expense.
• Approves time cards prior to deadline, initiates personnel change transactions.
• Additional responsibilities as requested or assigned

People Development 20%

• Coach revenue generators on techniques, technology, and influential personal style.  Provide timely constructive feedback; may recommend re-training.  Facilitates answers to sales and commissions questions.

• Develop a strong, trusting, and reliable team.  Understand team members career aspirations and provide assignments to develop skills and/or close gaps.  Constructively address issues and provide tangible and appropriate feedback.  Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.  Monitor training requirements ensuring staff is current.

• Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Collaborates with Field Management on Associate Performance, pay increases, special pays, and career advancements.

• Discipline staff as necessary.  Writes development plans to close behavior or skill gaps.  Collaborates with Human Resources throughout discipline, development, and termination processes.  Initiates discussions to terminate underperforming staff.  Recommends and discusses terminations with Leadership.

MINIMUM Requirements

Education:

• High School diploma or equivalent required
• Advanced education strongly preferred for continued career advancement

Licenses:

• Valid and current driver’s license with an acceptable driving record is required

Experience:

• Sales Management experience of 1-2 years required
• Prior revenue generating sales experience with a demonstrable record of exceeding annual sales goals required
• Experience with in-home sales a plus
• Experience giving presentations to consumer audiences or public speaking ability required
• Experience in the Funeral Services Industry strongly desired
• Experience with Customer Relationship Management (CRM) systems is desired

Knowledge, Skills & Abilities:

• Administrative skills necessary to manage work force, administrative transactions, and planning / forecasting responsibilities
• Ability to present products and service information with compassion and influence to consumers one-on-one or in a group/public setting.
• Computer literate and proficient with MS Office, Word, Excel, and Power Point
• Ability to use computerized databases for sales presentations and electronic contracts

Work conditions

• Environment - Work is primarily indoors; professional attire required when in contact with potential customers and families
• Postures – Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings
• Physical Demands – Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Hours – May work beyond standard hours or schedule as business needs arise
• Travel – frequent amount of local and/or multiple location travel required

Compensation:

$45K to $100K+ targeted compensation (with higher earnings potential based on exceptional performance)

Benefits:

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased individuals and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer.

#SCI

Postal Code: 00961Category (Portal Searching): SalesJob Location: US-PR - Bayamon

Life’s not about a job, it’s about purpose.
Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?
We’re looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company!
Our Sales Professionals enjoy:
• Unlimited Income Potential - with a competitive commissioned incentive package
• Stability – a recession-resistant, human centered business
• Brand recognition – Our Dignity Memorial® is the North America’s largest provider of funeral, cremation and cemetery services.
• Company-Provided Leads - we use the world’s #1 lead-management system and other best-in-
class technology platforms
• Ongoing training
• Advancement opportunities
We think our CEO, Tom Ryan, says it best:
“At SCI, we believe we are Better Together. When each of us brings our best self to work, we can provide the Service Excellence our families deserve. This is why we provide you and your loved ones with benefits and resources to help you become your best.”
BETTER HEALTH:
Wellbeing is important to us, and to ensure our associates have access to the best care, we offer medical, prescription drug, mental health, dental and vision insurance plans for our associates to select from. Our wellness program offers benefit credits and includes a company contribution toward Health Reimbursement Accounts (HRA). Our Employee Assistance Program (EAP) offers immediate, confidential help to our associates and their dependents as well as eight free counseling sessions per incident.
BETTER WEALTH:
We are committed to providing the means and resources for our associates to manage their current and future financial needs. We offer a 401(k) plan with a competitive company match, financial education tools and flexible spending accounts for healthcare, dependent care and commuter expenses.
BETTER SELF:
We encourage associates to take time off through vacation, holiday, sick time, maternity leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates. Through the Sam Lucas Scholarship Foundation, we provide educational grants to associates, their spouses and children. What is important to our associates outside of work is important to us too. We offer additional benefits including adoption assistance and pet insurance, among many other insurance and benefit options.
BETTER COMMUNITY:
Our Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds. ARCs offer opportunities to connect with colleagues, promote diversity, share ideas, enhance our business and help improve the communities in which we live and work. As part of our mission to promote excellence in funeral service, our mortuary science scholarship program awards over $96,000 annually to 25 deserving students. (Associates are eligible to participate.) In exchange for a contribution to a charity of their choice, our associates can earn an additional day off per year.
Compensation: $40,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Note: Eligibility requirements apply.
SCI is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
For any difficulties with the application process, please reach out to SCI.jobs@sci-us.com.