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Program Implementation Manager Jobs in Pflugerville, TX

Amazon

Supply Chain Manager II, AMZL UTR PPT

Austin, TX · On-site

Supporting cross-functional teams on the day-to-day execution of the existent program implementation. Driving small to medium operational enhancement projects. Managing a team of individuals Research ...

Q2

Implementation Engineer

Austin, TX

... programs, internal mobility, and meaningful leadership relationships. We also know that nothing ... This role will also interface directly with clients to manage questions and issues during a project.

NOV, Inc.

Implementation Engineer

Cedar Park, TX

Focused on maintaining accurate product lifecycle management (PLM) and ERP system data to support ... Proficient in Microsoft Office and ability to learn different software programs as required.

NOV, Inc.

Implementation Engineer

Cedar Park, TX · On-site

Focused on maintaining accurate product lifecycle management (PLM) and ERP system data to support ... Proficient in Microsoft Office and ability to learn different software programs as required.

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All JobsProgram Implementation Manager JobsProgram Implementation Manager Jobs in Pflugerville, TX

Program Implementation Manager information

See Pflugerville, TX salary details

$36.7K

$97.4K

$158K

How much do program implementation manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for program implementation manager in Pflugerville, TX is $97,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $113,800.00 per year, depending on experience, location, and employer.

What does a Program Implementation Manager do?

A Program Implementation Manager oversees the rollout and execution of programs within an organization, ensuring they are delivered on time, within scope, and on budget. They coordinate between different teams, manage resources, monitor progress, and resolve any issues that arise during implementation. Their role often involves creating detailed plans, communicating with stakeholders, and measuring outcomes to ensure the program meets its intended goals. This position requires strong project management, leadership, and problem-solving skills.

What are some typical challenges faced by Program Implementation Managers when coordinating cross-functional teams?

Program Implementation Managers often navigate challenges such as aligning different departments toward shared goals, managing competing priorities, and ensuring clear communication across all stakeholders. Because cross-functional teams can have varying objectives and workflows, it's essential to foster collaboration, clarify roles, and regularly update everyone on project progress. Proactive stakeholder engagement and strong organizational skills can help overcome these challenges and ensure successful program delivery.

What is the difference between Program Implementation Manager vs Project Coordinator?

AspectProgram Implementation ManagerProject Coordinator
CredentialsBachelor's degree; certifications like PMP or PgMPBachelor's degree often preferred; certifications less common
Work EnvironmentOversees multiple projects within programs, strategic focusSupports individual projects, operational focus
Employer & Industry UsageUsed in industries like IT, healthcare, governmentCommon across various industries, including construction and tech
Search & Comparison IntentUnderstanding roles in program managementDetails about project support roles

The Program Implementation Manager focuses on overseeing multiple projects within a program, ensuring strategic alignment and successful execution. In contrast, a Project Coordinator supports individual projects by handling day-to-day tasks. While both roles require organizational skills, the Program Implementation Manager typically has more strategic responsibilities and relevant certifications like PMP. Understanding these differences helps employers and job seekers identify the right role based on experience and career goals.

What are the key skills and qualifications needed to thrive as a Program Implementation Manager, and why are they important?

To thrive as a Program Implementation Manager, you need strong project management skills, strategic planning abilities, and a relevant bachelor's degree, often in business or a related field. Familiarity with tools like MS Project, JIRA, or Asana and certifications such as PMP or Six Sigma are highly valuable. Exceptional communication, leadership, and problem-solving skills help you navigate stakeholder expectations and drive successful program outcomes. These competencies are crucial for ensuring programs are executed efficiently, on time, and aligned with organizational objectives.
What job categories do people searching Program Implementation Manager jobs in Pflugerville, TX look for? The top searched job categories for Program Implementation Manager jobs in Pflugerville, TX are:
What cities near Pflugerville, TX are hiring for Program Implementation Manager jobs? Cities near Pflugerville, TX with the most Program Implementation Manager job openings:
Program Implementation Manager jobs near you
Senior Technical Implementation & Accounts Manager (Clinical Operations)

Senior Technical Implementation & Accounts Manager (Clinical Operations)

Everlywell

Austin, TX • On-site

Full-time

Posted 21 days ago

Job description

Everlywell is a digital health company pioneering the next generation of biomarker intelligence-combining AI-powered technology with human insight to deliver personalized, actionable health answers. We transform complex biomarker data into life-changing insights-seamlessly integrating advanced diagnostics, virtual care, and patient engagement to reshape how and where health happens.
Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners. In 2025, an estimated 1 in 94 U.S. adults received an Everlywell test, solidifying our spot as the #1 at-home testing company in the country. Fueled by AI and built for scale, we're breaking down barriers, closing care gaps, and unlocking a more connected healthcare experience that is smarter, faster, and more personalized.
What You'll Do: Client Partnership & Strategic Account Management (60%)
  • Own the end-to-end post-sale relationship for an assigned portfolio of Diagnostics Solutions and enterprise clients, serving as the primary point of contact for program needs, performance, technical questions, and clinical operations topics.
  • Lead structured discovery and ongoing strategy conversations to deeply understand client objectives, success metrics, and constraints; translate those into clear account plans and roadmaps.
  • Plan and facilitate recurring business reviews (e.g., QBRs) with client stakeholders, including performance readouts, insights, and recommendations for optimization and expansion.
  • Proactively monitor account health (utilization, SLAs, clinical quality signals, and satisfaction) and drive action plans to address risks, performance gaps, or emerging needs.
  • Own regular internal coordination, escalation, and execution of corrective action plans to swiftly resolve issues and minimize incident recurrence.
  • Provide timely, transparent communication on issues, incidents, and changes, ensuring clients feel informed, supported, and confident in our partnership.
  • Partner closely with Sales/BD, Clinical, Product, Implementations, Engineering, and Care Team leadership to ensure programs are meeting client KPIs and contractual commitments.
  • Proactively identify and qualify opportunities for upsell, cross-sell, and expansion (e.g., new programs, new populations, additional services) that maximize client value by fully utilizing existing clinical workflows and platform resources, and collaborate with Sales/BD to execute, thereby delivering on strategic business development goals.
  • Establish and maintain strong, multi-level relationships (clinical, operational, and executive), acting as a trusted advisor on both program design and day-to-day operations.

What You'll Do: Technical Solutioning & Implementation Oversight (25%)
  • Translate client requirements and use cases into platform configurations and workflows, partnering with Implementations, Product, and Clinical to ensure feasibility and alignment with best practices.
  • Own the client-facing side of configuration timelines, milestones, and deliverables for new programs and major changes; manage expectations and surface risks early.
  • Coordinate and communicate change management for configuration updates (e.g., clinical rules, routing logic, reporting changes), ensuring changes are documented, tested, and clearly communicated to clients.
  • Develop a working understanding of underlying systems (e.g., proprietary platforms, EHRs, integrations, order/result flows, consult workflows, reporting pipelines) to effectively troubleshoot and triage issues.
  • Collaborate with technical teams on integration-related topics (e.g., data mapping, file layouts, error handling) and help ensure client requirements are accurately captured and validated.
  • Maintain accurate, client-specific documentation for configurations, workflows, SLAs, and edge cases to support consistent operations and scalable onboarding of new internal team members.

What You'll Do: Insights, Reporting & Continuous Improvement (15%)
  • Define and deliver standard and client-specific reporting that tracks funnel performance (orders - results - consults), clinical outcomes, SLAs, and operational quality for your accounts.
  • Analyze trends to identify drivers of fallout, friction, or underperformance (e.g., rejection reasons, consult completion, address or data issues) and partner with clients and internal teams on corrective action plans.
  • Synthesize structured feedback from clients and frontline teams into clear, actionable input for Product, Clinical, and Operations roadmaps (e.g., feature requests, workflow enhancements, reporting needs).
  • Contribute to the design and evolution of standard operating procedures, playbooks, and templates that improve consistency, reduce operational complexity, and shorten time-to-launch for new clients and programs.
  • Partner with Clinical, Data, and Operations teams to pilot and refine AI- and automation-supported workflows that improve quality, reduce manual effort, and scale support across the client portfolio.

Who You Are:
  • A client-obsessed, solutions-oriented partner who is energized by building long-term relationships and turning complex requirements into practical, scalable programs.
  • A confident communicator who can engage comfortably with clinical leaders, operations teams, and technical stakeholders at large healthcare and diagnostics organizations.
  • A systems thinker who enjoys mapping end-to-end workflows, identifying failure modes, and designing processes that are robust, compliant, and easy to operate.
  • A collaborator who thrives in fast-paced, high-growth, mission-driven environments and is comfortable navigating ambiguity while still driving clarity and outcomes.
  • Equally comfortable getting into the details of a configuration or report and zooming out to connect those details to client strategy and business value.

What You Bring:
  • 5-8+ years of experience in roles such as Technical Account Management, Customer Success, Enterprise Implementations, or Clinical Solutions/Operations within healthcare, digital health, or health tech.
  • Demonstrated experience owning post-sale relationships with enterprise clients, including leading QBRs, driving renewals/expansion, and managing issue escalations.
  • Strong understanding of care delivery models, clinical pathways, and clinical workflows, with the ability to translate them into technical and operational requirements.
  • Experience working with healthcare technology platforms (e.g., EMRs, labs, telehealth, order/result interfaces, HL7/API integrations, FHIR, HIE/QHIN sources) and comfort partnering with technical teams to resolve issues.
  • Proven ability to interpret and present data (dashboards, performance metrics, quality measures) and turn insights into clear recommendations and action plans.
  • Excellent communication and documentation skills, with the ability to simplify complex concepts for both clinical and technical audiences and create clear client-facing materials.
  • Bachelor's degree in science, healthcare, engineering, or related field; an advanced degree or clinical credential (e.g., RN, NP, PA, MPH, MHA) is a strong plus but not required.
  • Comfort operating in a highly cross-functional environment and balancing multiple accounts, priorities, and timelines with a high bar for quality and follow-through.

Security Notice: Everlywell never requests fees, payment, or banking information at any stage of the recruitment process. Official communications and interview invitations will only come from verified email addresses ending in @everlywell.com or @everlyhealth.com. To ensure your application is secure, always apply directly through our official careers page at https://www.everlywell.com/careers/.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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