Program Implementation Manager Jobs in Madison, WI

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.

With services nationwide, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone’s life. 

*Please note that this position is located in Madison, WI and employees are expected to be on-site every day.**

Company Perks/Benefits:

• Starting wage: $55,700-$62,300 annual salary based on education level
• $5,000 retention bonus (applicable to candidates with a bachelor's degree or higher)
• 401k plan with a 3% employer match after one year of services
• Company-provided hardware and cell phone stipend
• Pet insurance
• PTO that increases with tenure
• PTO donation program
• Medical, dental, and vision insurance
• Free life insurance and free long-term disability insurance 
• Supplemental insurance, FSA, and HSA
• Mileage reimbursement
• Growth and development opportunities
• Employee referral program
• Employee Assistance Program
• Job mobility options within Dungarvin's 17 states of services
• Discount on your personal Verizon monthly bill, among other national discount programs

What You Get to Do:

As a Program Director (House Manager) at Dungarvin, you will be responsible for coordinating and managing the operations of the assigned residential programs, supervising traditional DD/IDD programs as well as behavioral programs in certified Adult Family Homes (AFH). The Program Director (House Manager) is typically responsible for a caseload of approximately 2-4 adult residential program sites, with 1-4 residents per home and 10-12 direct reports per program (depending on the programs). 

The ideal candidate will have previous experience supervising staff and working with adults with disabilities and challenging behaviors, as well as with those requiring crisis management and behavioral interventions. This position is a mixture of admin and direct care duties.

Duties include but are not limited to:

• Oversee all aspects of assigned group homes
• Develop, maintain, and review ISPs, BSPs, or IPPs
• Partner with families, case managers, and other stakeholders on a regular basis
• Manage household and individual budgets
• Provide thorough, complete, and timely on-site orientation to new staff
• Directly train employees in all areas of program implementation
• Provide ongoing coaching and development of all employees
• Complete employee evaluations, conduct investigations, and initiate disciplinary actions and terminations, as needed
• Schedule and lead team meetings
• Develop and implement employee schedules

Work Environment and Office Hours:

This position is in-office, providing site supervision for direct care staff. This role involves typical office hours, Monday through Friday, full-time. Additionally, the Program Director must have a flexible schedule with the ability to be on-call during the on-call rotation (this includes weekends and odd hours).

What Makes You A Great Fit:

• Bachelor’s degree, preferably in Human Services, Social Work, Psychology, Behavioral Science or related field is preferred
• A minimum of 2 years managerial/supervisory experience, including hiring, disciplining, and terminating employees
• At least 1 year of full-time, direct experience working with individuals with developmental disabilities or intellectual disabilities
• Experience with mental health preferred
• A successful background clearance is required as part of the onboarding/employment process 
• A valid driver's license and reliable vehicle with auto insurance are required
• Must demonstrate good decision-making, time management and communication skills, and be responsible, mature, and flexible

WHY WORK ON OUR TEAM: 

• Advance your career in an agile, fast-paced environment with abundant growth opportunities. You'll have the chance to learn a wide range of roles and experience variety every week in this position. 
• Embrace continuous learning with ongoing training, development, and mentorship opportunities to satisfy even the most avid learner. 

IMPORTANT INFORMATION: 

At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Compass, Cambrian and Dungarvin are affirmative action and equal opportunity employers. 

8/21

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