Program Implementation Manager Jobs in Anchorage, AK

This posting will close on September 3. Applications will be reviewed after the closing date, and interviews will be conducted within the subsequent two-week period.

Position Summary

The Program Manager - BehavioralHealth&Intimate Partner Violence/Quality Improvementprovides targeted technical assistance to Alaska Community Health Centers focusedbehavioral health integration,intimate partner violence,and quality improvement as core elements of effective health center operations.

This position is housed within APCA's Health Center Operations & Quality Department and works closely with health center leadership teams to addressbehavioralhealthintegrationandaddressing intimate partner violenceinprimary healthcare, along with quality improvement initiatives across the healthcare continuumthrough operational, organizational, and leadership system improvements.

The Program Manager collaborates with operations, quality, finance, andworkforcestaffat APCA.

Essential Duties and Responsibilitiesinclude the following:

Other duties may be assigned,as necessary.

SupportTechnical Assistance

• Provide direct technical assistanceor trainingto health center leadership& staffrelated to:

• Behavioral Health integration in a Federally Qualified Health Center (FQHC) setting

• Behavioral Health Compliance

• Addressing intimate partner violence in primary care

• Quality improvement initiatives

• Support health centers in identifyingworkflow-relatedopportunities for improvementand developing practical, centerspecific strategies to address them.

• Serve as a trusted advisor to health center leaders navigatingbehavioral health integration, implementing intimate partner violence screenings and interventions, and execution of Plan-Do-Study-Act (PDSA) cycles related to quality improvement.

• Deliver presentations to community leaders and stakeholders, as a subject matter expert.

• Assist health centerstogainrole claritywithin each respective workflow.

• Supporthealth centers todevelopefficient workflows to support their initiatives.

• Integratelocal community and stateconsiderations into broader improvement efforts, including access, care team design, and quality improvement.

• Being knowledgeable about and sharing relevant best practices from health centers in Alaska and nationwide.

• Being knowledgeable about and connecting Alaska health centers with relevant subject matter experts and resources.

Program Development &Implementation

• Contribute to development and implementation ofbehavioral healthsupportinitiatives,workplans, and deliverableswithin OPS.

• Contribute to development and implementation of intimate partner violence screening and intervention support initiatives,workplans, and deliverableswithin OPS.

• Participate in site visits,collaborativelearning activities, and conveningsas applicable to behavioral health and intimate partner violence.

• Collaborate across APCA departments to ensure integrated, high-quality technical assistance to health centers.

• Develop andtrackshort-and long-term performance measuresbased on health center needs; use data to improve health center program outcomes.

• Assist withprocurement processesandcontractsin accordance with funding requirements and organizational policies.

• Develop oftools, resources, and guidance to supportoperational improvementsfocusedaroundbehavioral health integrationand intimate partner violence.

• Collect, analyze, and use program data to assess impact and outcomes andrecommend changes.

• Recommend changes to workplans and budgetsto meet health center needs and improve program effectiveness.

• Contribute totimelyandaccuratereportsofrelated to relevantactivities, deliverables, and performance measuresfor leadership, funders, and other stakeholders.

Other Duties as Assigned

• Represent APCA at regional, statewide, and national meetings, convenings, and workgroups, as assigned, including participation with HRSA, NACHC, PCA partners, and other stakeholders.

• Contribute to cross-departmental APCA initiatives and organizational priorities beyond core program responsibilities.

• Respond flexibly to emerging health center needs, policy changes, public health events, or funding opportunities that affect health centers.

• Support special projects, pilots, or time-limited initiatives aligned with APCA's strategic goals and member needs.

• Serve as an organizational resource to advance APCA's role as a trusted partner and technical assistance provider for Alaska health centers.

Partnerships & Relationships

• Manage external partnerships in collaboration with the Population Health & Quality Improvement Senior Manager.

• Maintain ongoing and effective collaboration and communication in relationships with APCA partners, funders, stakeholders, staff, and subject matter experts to create, update, and continuously improve programs.

• Work collaboratively with APCA staff and leaders to achieve objectives and ensure programming is aligned with grant goals & outcomes, APCA strategy, and health center needs.

Qualifications/Knowledge

Required

• Associate'sdegree in public health, health administration,behavioral health, or a related field.

• Minimum oftwo(2) years of progressively responsible experience in healthcare, public health, or workforce-related roles.

• Experience working with or supporting community health centers, primary care associations, or safety-net healthcare organizations.

• Strong understanding ofbehavioral health landscapein rural and frontier healthcare settings.

• Strong understanding of intimate partner violence screening and intervention challenges in rural and frontier healthcare settings.

• Experience with implementing quality improvement techniques.

• Ability to provide practical, solutions-oriented technical assistance to a variety of health center stakeholders.

• Proficiency with Microsoft Office Suite.

• Valid Alaska Driver's License and access to reliable, insured transportation.

• Experience providing technical assistance, coaching, or advisory support to healthcare leadership teams.

• Familiarity withfederal grant requirements.

Preferred

• Bachelor's degree inpublic health, health administration, behavioral health, or a related field.

• Experience providing technical assistance, coaching, or advisory support to healthcare leadership teams.

• Familiarity with HRSA Health Center Program requirements.

Skills and Abilities

• Ability to build trust and credibility with health center leadership

• Strong systems thinking and problem-solving skills

• Excellent written, verbal, and facilitation skills

• Ability to address sensitive workforce and leadership issues with discretion

• Strong organizational skills and ability to manage multiple priorities

• Ability to work collaboratively across disciplines and departments

• Commitment to health equity and community-driven care

Supervisory Relationship

• Received

• Works under the direct supervision ofthePopulation Health & Quality Improvement Senior Manager. Performance is assessed through review of work,integration,and cooperation within thedepartment andAPCA,communication with all stakeholders, quality and timeliness of deliverables and associated criteria.

• Exercised

• This position does not have supervisory responsibility

Language Skills

Required

• Fluency in written and spoken English required.

• Superior written and oral communication skills.

Travel Required

• In-state travel occurs multiple times per year, including travel to rural and remote communities.

• Out-of-state travel may be required one to three (1-3) times per year.

• In-city travel by personal vehicle for meetings and site visits as needed. Mileage reimbursed per APCA policy.

Hours per Week

This is afull-time position,40 hours/week. Generally,the hoursare 8:00 a.m. to 5:00 p.m.

Physical Requirements

This position is generally classified as sedentary work under the U.S. Department of Labor's physical demand categories. Sedentary work involves:

• Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects.

• Primarily sitting for extended periods, with occasional standing or walking for brief tasks.

• Frequent use of hands and fingers for typing, writing, and handling documents or office materials.

• Occasional lifting, carrying, or transporting of materials (e.g., merchandise, supplies, or display items) during organizational events, meetings, or travel.

• Visual acuity sufficient to read and produce electronic and paper documents and to perform computer work.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in accordance with the Americans with Disabilities Act (ADA).

WorkEnvironment

Duties willgenerally beperformed in an office setting with traveland associated accommodationsthroughoutthe local area,the state ofAlaska, and the Lower 48 as needed.

NOTE:Any description of work is a picture of the major responsibilities of a position at a given point in time. Jobs are dynamic and assignments/priorities may change. The primary purpose of this description is to outline and communicate key tasks and expectations for the position. This description does not imply or create a contractual relationship. Alaska Primary Care Association is an at-will employer.