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Program Implementation Manager Jobs in Algonquin, IL

Onbe

Implementation Manager

Buffalo Grove, IL · On-site

The Implementations Manager is responsible for the execution of high-quality, active and timely ... They bring impactful programs to life by extracting a comprehensive understanding of our client ...

FourKites

Implementation Manager

Chicago, IL · On-site +1

... an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... Bonus and incentive compensation as well as employee stock option program * Employer paid life ...

FourKites

Implementation Manager

Chicago, IL · On-site

As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... Bonus and incentive compensation as well as employee stock option program * Employer paid life ...

Onbe

Implementation Manager

Buffalo Grove, IL · On-site

The Implementations Manager is responsible for the execution of high-quality, active and timely ... They bring impactful programs to life by extracting a comprehensive understanding of our client ...

FourKites

Implementation Manager

Chicago, IL

As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... Bonus and incentive compensation as well as employee stock option program * Employer paid life ...

Asana

Implementation Manager

Chicago, IL · On-site

Facilitate the change management process and associated engagement activities, such as customer ... our program and how we serve our amazing customers * Partner with internal relationship ...

Asana

Implementation Manager

Chicago, IL · On-site +1

Facilitate the change management process and associated engagement activities, such as customer ... our program and how we serve our amazing customers * Partner with internal relationship ...

JLL

Business Program Implementation Lead

Chicago, IL · On-site

Manage headcount and spend against plan * Revenue Strategy & Growth * Own pricing strategy and ... Develop bundled offerings, early payment programs, and direct market packaging * Identify and ...

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All JobsProgram Implementation JobsProgram Implementation Manager JobsProgram Implementation Manager Jobs in Algonquin, IL

Program Implementation Manager information

See Algonquin, IL salary details

$38.2K

$101.3K

$164.4K

How much do program implementation manager jobs pay per year?

As of Jul 9, 2026, the average yearly pay for program implementation manager in Algonquin, IL is $101,273.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $118,400.00 per year, depending on experience, location, and employer.

What does a Program Implementation Manager do?

A Program Implementation Manager oversees the rollout and execution of programs within an organization, ensuring they are delivered on time, within scope, and on budget. They coordinate between different teams, manage resources, monitor progress, and resolve any issues that arise during implementation. Their role often involves creating detailed plans, communicating with stakeholders, and measuring outcomes to ensure the program meets its intended goals. This position requires strong project management, leadership, and problem-solving skills.

What are some typical challenges faced by Program Implementation Managers when coordinating cross-functional teams?

Program Implementation Managers often navigate challenges such as aligning different departments toward shared goals, managing competing priorities, and ensuring clear communication across all stakeholders. Because cross-functional teams can have varying objectives and workflows, it's essential to foster collaboration, clarify roles, and regularly update everyone on project progress. Proactive stakeholder engagement and strong organizational skills can help overcome these challenges and ensure successful program delivery.

What is the difference between Program Implementation Manager vs Project Coordinator?

AspectProgram Implementation ManagerProject Coordinator
CredentialsBachelor's degree; certifications like PMP or PgMPBachelor's degree often preferred; certifications less common
Work EnvironmentOversees multiple projects within programs, strategic focusSupports individual projects, operational focus
Employer & Industry UsageUsed in industries like IT, healthcare, governmentCommon across various industries, including construction and tech
Search & Comparison IntentUnderstanding roles in program managementDetails about project support roles

The Program Implementation Manager focuses on overseeing multiple projects within a program, ensuring strategic alignment and successful execution. In contrast, a Project Coordinator supports individual projects by handling day-to-day tasks. While both roles require organizational skills, the Program Implementation Manager typically has more strategic responsibilities and relevant certifications like PMP. Understanding these differences helps employers and job seekers identify the right role based on experience and career goals.

What are the key skills and qualifications needed to thrive as a Program Implementation Manager, and why are they important?

To thrive as a Program Implementation Manager, you need strong project management skills, strategic planning abilities, and a relevant bachelor's degree, often in business or a related field. Familiarity with tools like MS Project, JIRA, or Asana and certifications such as PMP or Six Sigma are highly valuable. Exceptional communication, leadership, and problem-solving skills help you navigate stakeholder expectations and drive successful program outcomes. These competencies are crucial for ensuring programs are executed efficiently, on time, and aligned with organizational objectives.
What job categories do people searching Program Implementation Manager jobs in Algonquin, IL look for? The top searched job categories for Program Implementation Manager jobs in Algonquin, IL are:
What cities near Algonquin, IL are hiring for Program Implementation Manager jobs? Cities near Algonquin, IL with the most Program Implementation Manager job openings:
Program Implementation Manager jobs near you

Implementation Manager

Augment Technologies Inc

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 14 days ago

Job description

About Us
Logistics is broken. Let's fix it.
We are a team of engineers, product designers, and customer champions applying the most transformative technology of our times, AI, to one of the largest industries in the world: logistics. Our mission is to streamline freight brokerage, carrier management, and 3PL operations through automation, freeing teams to focus on high-value strategic work.
We are looking for implementation experts with deep expertise in freight, logistics, and technology implementation to help scale our impact. If you're excited about managing a high-performing team and optimizing customer workflows with AI-driven solutions, we want to hear from you.
Overview
As an Implementation Manager at Augment, you will serve as both a leader and an individual contributor, directly owning the end-to-end onboarding execution for customers while simultaneously coaching and developing a team of Customer Success Representatives (CSRs). Your objective will be to manage workflow go-lives through meticulous project planning and technical implementation, ultimately fostering customer adoption, enhancing product satisfaction, and collaborating directly with brokerages, carriers, and 3PLs to integrate AI-driven automation into their operational workflows.
What You'll Do
  • Biased for action; be proactive about scoping, executing, and coordinating all implementation activities with external and internal stakeholders with minimal oversight. Able to translate abstract workflow vision into executable tasks and drive a vigorous drum beat to execute.
  • Do what it takes; We meet our customers where they work. Leverage multiple tools and communication conduits to drive internal and external success for our customers.
  • Manage, mentor, and develop a team of CSRs to drive customer adoption and satisfaction.
  • Oversee customer go-live and hypercare processes, ensuring fast response times and issue resolution.
  • Optimize workflows for freight brokerages, carriers, and 3PLs, ensuring seamless AI integration.
  • Monitor client performance and engagement, proactively addressing adoption gaps.
  • Standardize training and best practices to help CSRs enhance customer onboarding and ongoing support.
  • Act as an escalation point for customer concerns, working cross-functionally with engineering and product teams to resolve challenges.
  • Analyze customer data and feedback to improve AI-driven automation and identify process improvement opportunities.
  • Collaborate with the Customer Success Leader (CSL) to align execution strategies and ensure smooth communication across teams.
Experience
  • Ability to roll up your sleeves and personally handle customer interactions-this is not just a leadership role, it's a doer role.
  • Must be located in the Chicago area and be willing to work in a hybrid capacity.
  • 5+ years of experience in supply chain and logistics software implementation, client delivery, and solution architect roles.
  • 3+ years of experience leading customer-facing teams, preferably with logistics tech startups. Thrive in a high-paced environment with ambiguity.
  • Strong knowledge in freight brokerage, logistics, transportation technology, or 3PL operations preferred.
  • Strong knowledge of TMS systems, 3rd-party logistics platforms, and workflow automation tools.
  • Experience managing large-scale customer integrations and AI-driven automation solutions.
  • Background in process optimization, program management, and cross-functional leadership.
What We're Looking For
  • Supply Chain and Logistics Software Implementation Experience
  • Freight Brokerage / 3PL Experience
  • Team Leadership & Implementation Strategy
  • AI & Automation Experience in Logistics
  • Proven technical capability on top of solid project management skills
Bonus Points For:
  • Experience scaling AI-driven workflows for logistics teams
  • Hands on experience working with API technology, SQL, Postman, and logging/observability software like Langfuse or Kibana
  • Background in both program management and customer operations
Why Join Us?
  • Competitive Salary + Stock Options
  • Comprehensive Health, Vision, and Dental Benefits
  • Flexible PTO
  • On-site Gym
About Augment
At Augment, we set out to create a fully autonomous AI platform that streamlines operations and reclaims the human element in logistics. Our founders recognized a pattern: talented professionals were stuck handling manual data entry, phone calls, and repetitive tasks, instead of focusing on high-impact problem-solving and strategic decision-making.
That insight became our mission-to free logistics professionals from busywork so they can focus on what truly drives business growth. Augment isn't just about efficiency; it's about transforming an entire industry by empowering teams with AI-driven solutions that make logistics smarter, faster, and more adaptive.
Join us on this journey!
Augment is an Equal Opportunity Employer and values diversity at our company. We consider all qualified applicants without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability, or any other legally protected status.
Augment complies with federal, state, and local laws regarding equal employment opportunity and reasonable accommodation. If you need assistance or an accommodation during the application or interview process, please contact your recruiter.
We also consider qualified applicants with arrest and conviction records in accordance with applicable federal, state and local fair-chance / ban-the-box laws (for example, but not limited to, the California Fair Chance Act).
Our hiring process uses AI-powered tools to assist with screening and evaluating applications based on job-related criteria. All AI-assisted outputs are reviewed by human recruiters who make all decisions about which candidates advance in the process.

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