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Program Director Voice Of The Customer Jobs (NOW HIRING)

Think Tank, Inc.

Program Director

Silver Spring, MD · On-site

This role is responsible for ensuring the successful planning, execution, and delivery of complex ... The Program Director serves as the primary authority for program performance, quality, financial ...

Assa Abloy

Director of Customer Success

Austin, TX · On-site

Own the customer satisfaction and NPS program end-to-end - survey design, cadence, analysis, and ... Represent the voice of the customer in cross-functional planning with Product, Sales, and Marketing.

The Little Gym

Program Director

Dallas, TX · On-site

$21 - $23/hr

Provide outstanding customer service and membership experience. We treat our members like family here. * Oversee the full of breadth offered programs to ensure the extremely high standards of The ...

ServiceNet

Program Director

Pittsfield, MA · On-site

$50K - $52K/yr

As Program Director, you'll lead the daily operations of a residential program, ensuring high-quality care, program compliance, and staff leadership--while fostering a culture of respect, creativity ...

LifeWise Academy

Program Director

Middlebury, IN · On-site

Program Director for LifeWise Academy As program director, you'll help lead and grow your community ... Communicate the vision and impact of the program Leading Fundraising and Community Support

LifeWise Academy

Program Director

Osage, IA · On-site

Program Director for LifeWise Academy As program director, you'll help lead and grow your community ... Communicate the vision and impact of the program Leading Fundraising and Community Support

Easterseals New York

Program Director

Manhattan, NY · On-site

$90K/yr

What You'll Do As Program Director, under the direction of the Executive Director, you will provide overall leadership, management, and accountability for the OASAS-funded FORGE program. FORGE ...

Embark Behavioral Health

Program Director

Bend, OR · On-site

$75K - $85K/yr

The Program Director is a key member of the leadership team, specializing in direct care team member coaching, development, and performance for positive client care outcomes. Our healing ...

Easterseals

Program Director

Manhattan, NY

$90K/yr

What You'll Do As Program Director, under the direction of the Executive Director, you will provide overall leadership, management, and accountability for the OASAS-funded FORGE program. FORGE ...

LifeWise Academy

Program Director

Brazil, IN

Program Director for LifeWise Academy As program director, you'll help lead and grow your community ... Communicate the vision and impact of the program Leading Fundraising and Community Support

U.S.VETS

Program Director

Los Angeles, CA · On-site

As a Program Director, you will lead site operations, oversee housing programs and supportive ... Ensure delivery of case management, mental health services, life skills programming, and housing ...

Sevita Health

Program Director

New Castle, IN · On-site

$53K/yr

Mentor Community Services , a part of the Sevita family, provides community-based services for ... Customer Satisfaction * Documentation Compliance * Licensing Compliance * Quality (% participation)

NATIVE DIRECTIONS INC

Program Director

Stockton, CA · On-site

$40K - $60K/yr

Program Director Company: Native C.O.R.E. (Community Outreach, Referral, and Education) Location ... The ideal candidate brings 3-5 years of progressive experience managing programs, staff, and ...

CBEM LLC

Program Director

East Los Angeles, CA · On-site

$94K/yr

Job Title: Program Director Location: East Los Angeles, CA and surrounding cities (Pasadena ... Ensure the quality of client services, overseeing case reviews, and stabilization plans. * Engage ...

Partnership With Children

Program Director

New York, NY · On-site

$95K - $105K/yr

Lead the development of annual work plans and strategic goals, ensuring alignment with budgetary ... Use data to monitor and improve program quality and make programmatic decisions * Be an active ...

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Program Director Voice Of The Customer information

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$78.2K

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How much do program director voice of the customer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for program director voice of the customer in the United States is $78,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What cities are hiring for Program Director Voice Of The Customer jobs?

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Infographic showing various Program Director Voice Of The Customer job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $78,196 per year, or $37.6 per hour.

Program Director

Silver Spring, MD • On-site

Think Tank, Inc.
Photography Services • 11 - 50 employees
Learn more about Think Tank, Inc.external

Full-time

Medical, Dental, Vision, Retirement

Re-posted 9 days ago

Job description

*Authorized to work in the US required; US Citizenship preferred*Remote Position TBD*Applicants residing in the DMV area preferred as the client is located in Silver Spring, MD*Three references requiredPOSITION DESCRITPION:The Program Director will provide senior executive leadership, strategic direction, and operational oversight for professional engineering and technical support services in support of NOAA. This role is responsible for ensuring the successful planning, execution, and delivery of complex, multi-disciplinary programs that support the full life cycle of NOAA's marine, aviation, and associated mission platforms.The Program Director serves as the primary authority for program performance, quality, financial stewardship, and compliance, ensuring all contractor activities align with the project requirements, applicable regulations, and NOAA mission objectives.RESPONSIBILITIES:Provide executive leadership and strategic direction for complex engineering and technical services programs supporting NOAA mission objectives.Plan, manage, and oversee all phases of program execution, from requirements definition through contract closeout, ensuring cost, schedule, performance, and quality objectives are met.Deliver senior-level technical oversight across multidisciplinary engineering, logistics, acquisition, and life-cycle management activities.Direct program financial management, including budgeting, cost estimating, forecasting, and resource allocation.Establish and enforce program management, quality assurance, and compliance standards in accordance with contract requirements and federal regulations.Serve as the senior point of contact with Government stakeholders, providing clear communication of program status, risks, and outcomes.Lead, supervise, and develop senior management and professional staff while fostering collaboration and continuous improvement.REQUIREMENTS:Bachelor's degree in engineering, engineering management, or business-related discipline10+ years of progressively responsible experience directing and managing professional services programs of comparable size, scope, and complexity.Demonstrated experience across one or more technology areas, including:Strategic planningConcept development and requirements analysisSystems design, engineering, and integrationTest and evaluationIntegrated logistics supportAcquisition and life-cycle managementProven experience managing programs in civil, mechanical, marine, electrical, or related engineering disciplines.Demonstrated success leading programs from initial concept through execution and contract closeout. Think Tank is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.Compensation for the successful candidate will be determined based on a variety of factors, including education, relevant work experience, work location, specific job responsibilities, professional certifications, and other job-related criteria.Think Tank also offers a comprehensive benefits package that includes medical, dental, and vision coverage; long-term and short-term disability; and a 401(k) plan. All benefits are subject to eligibility requirements.