Summary
Responsible for the day-to-day operation of the assigned outpatient services team including the provision of group and individual clinical supervision, clinical training and orientation, program and case consultation, management of services,, therapeutic/crisis intervention and diagnostic evaluation and assessments of members. Review of assessments.
Essential Duties and Responsibilities
- Manages and collaborates effectively within an integrated service delivery model, fostering a cross-functional team approach to achieve objectives.
- Provides clinical supervision to direct reports in both individual and group setting including case consultation and staffing.
- Coordinates and assigns new members.
- Provides training and support to assigned staff in the facilitation of ART meetings including attendance and observation of staff facilitation skills.
- Provides clinical staff training and development to CODAC staff through clinical orientation and other specifically focused in-service trainings.
- Assures referral to therapist for the provision of individual and family therapy to high acuity members as needed. If necessary, provides interventions to members themselves.
- Performs relevant assessments and case consultations for members, as needed.
- Assists in program development through participation in senior clinical and management meetings.
- In collaboration with the Vice President of Outpatient Services, meets regularly with other site leadership staff to coordinate activities, address issues, and resolve problems and review program goals and objectives.
- Participates in the writing, development, and implementation of various proposals and grants.
- Assures maintenance of member files in accordance with agency and funding source requirements, when appropriate.
- Provides complete documentation and reporting of all client services in accordance with agency and funding source requirements.
- Leads staff meetings to address identified training needs and provides consultation.
- Monitors staff service delivery expectations and develops improvement plans for staff not meeting expectations to assure success.
- Monitors to assure services identified as necessary for recovery in a member ‘s Individual Service Plan are offered and to the extent possible delivered to members.
- Ensures quality and completion of direct reports Catalytic Coaching no later than 05.15 on an annual basis.
- Ensures direct report compliance with organization training requirements.
- Works proactively with Vice President of Clinical Operations, Quality Management and Human Resources departments regarding personnel performance issues/concerns.
- Ensures that communication concerning policy and procedure changes is disseminated and implemented according to CODAC expectations.
- Maintain professional, tactful, and open communication with both direct reports and members of leadership from across CODAC.
- Performs other related activities in accordance with agency growth and changes.
Education/Experience:
- Master’s degree in a related field and 10 years of Outpatient Services management experience AND;
- 3 years supervisory experience AND;
- 5 years direct clinical experience AND;
- Licensed by the AZ Board of Behavioral Health, independent level, preferred
- Licensed by the AZ Board of Behavioral Health, associate level, required
Company Description
Why Choose CODAC!
Whether it’s providing direct member care or offering professional, technical, clerical or other expertise and support, staff at CODAC are integral to the wellbeing of our members and to the success of our organization.
CODAC offers a culturally diverse, customer-service oriented workplace that you can be proud of. You can have a rewarding professional career and an excellent quality of life working at CODAC.
At CODAC, we focus on the needs of people - the people we serve and the people who serve with us. That’s why we’re proud to offer an impressive array of benefit options to meet the needs of your unique lifestyle.