Program Development Coordinator Jobs in Billings, MT

Billings Clinic is a community‑owned, not‑for‑profit, physician‑led health system serving Montana and the surrounding region. With more than 4,700 employees and a 304‑bed hospital, the organization is recognized for high‑quality care and a commitment to nursing excellence.

Shift: Day
Employment Status: Full‑Time (.75 or greater)
Hours per Pay Period: 80 hours every two weeks (Non‑Exempt)
Starting Wage: DOE $63.47 – 79.34

• Develop and implement short and long‑range strategies in collaboration with pharmacy, medical staff, administration, and healthcare providers; lead and revise programs that enhance departmental and organizational services.
• Lead the growth and strategic development of ambulatory clinical pharmacy services, coordinating with providers and clinic leadership to ensure continuity and synergy in pursuit of pharmacy and organizational goals.
• Coordinate and develop collaborative relationships with Bills Clinic departments.
• Lead ambulatory clinical pharmacy services and interdisciplinary team meetings to promote coordination of services.
• Gather, analyze, and trend clinical, financial, and statistical data to evaluate and improve the quality of care, safety, adverse outcomes, cost‑effective therapies, and service improvements; develop and present credible reports to committees regarding patient outcomes and financial and quality impacts.
• Evaluate financial opportunities for ambulatory clinical pharmacy services.
• Review patient outcome trends for ambulatory pharmacy development and service expansion opportunities.
• Quantify ambulatory pharmacy services impact in outcome measures.
• Apply process improvement principles to assess and improve departmental quality; identify issues related to personnel, workflow, safety, medication errors, and collaborate with the manager to resolve them.
• Formulate recommendations for cost‑effective therapeutic alternatives to patients.
• Facilitate development and implementation of treatment guidelines, collaborative practice agreements, and workflows to optimize patient outcomes.
• Participate in clinical and quality committees.
• Develop and maintain policies and procedures.
• Maintain knowledge of current trends in healthcare and pharmaceutical therapies; read and evaluate literature; respond to inquiries and resolve problems using appropriate information resources.
• Collaborate with the Pharmacy Residency Program Director and Pharmacy Educator to develop and promote an educational environment within ambulatory clinical pharmacy services.
• Coordinate all education within ambulatory clinical pharmacy services and inter‑departmental clinical needs.
• Actively participate in organizations that promote ambulatory care pharmacy services.
• Lead, recruit, develop, mentor, and retain a talented team; recommend, implement, and evaluate plans and systems that ensure sufficient qualified staff and adherence to HR policies.
• Develop and implement orientation and educational programs for ambulatory clinical staff and affiliated providers.
• Maintain all required employee information in departmental files, conduct periodic and annual employee performance evaluations, process payroll, and complete staffing schedules.
• Demonstrate and encourage open communication and teamwork; build a shared commitment to the clinic’s goals and quality outcomes; provide consultation for related concerns and act as a customer advocate with sensitivity to ethical and legal matters.
• Facilitate clinical consultation and clarification to medical staff and practitioners.
• Contribute to the advancement of the profession through presentations at local, state, and national meetings.
• Utilize healthcare technology and information management systems to support quality of care, financial needs, and efficient resource use; advise on the design and maintenance of pharmacy information systems and databases for measuring clinical outcomes, safety, and productivity metrics.
• Collaborate with payors to identify opportunities for improving patient outcomes; evaluate and use tools to demonstrate clinical, safety, and financial outcomes.
• Staff and/or round regularly with staff in ambulatory pharmacy clinical areas; perform duties of an ambulatory clinical pharmacist as needed; act as a drug information resource.
• Work with teams to meet specialty pharmacy accreditation standards; facilitate clinical oversight subcommittees, quality improvement projects, and therapy management; serve as senior clinical staff member and provide oversight and guidance for clinical operations of pharmacy.

• Minimum four‑year bachelor’s degree in pharmacy.

• Residency training or experience.
• PGY2 in ambulatory care OR
• PGY2 in pharmacy administration with at least one year of experience, with 50% of time spent in direct patient care/clinical ambulatory care settings.
• PGY1 with focus in clinical ambulatory care setting plus at least two years of additional experience, with 50% of time spent in direct patient care/clinical ambulatory care settings.
• PGY1 in a non‑ambulatory care setting plus at least three years of additional experience, with 50% of time spent in direct patient care/clinical ambulatory care settings.
• Five years of experience in pharmacy administration and/or ambulatory care pharmacy, with at least one year involving 50% direct patient care in a clinical ambulatory care setting.

• Previous leadership experience or experience leading teams in facility‑wide projects.

• Current Montana driver’s license and the ability to be insured to operate Clinic vehicles.
• Obtain Montana Pharmacist License prior to start date.
• Obtain Board Certified Ambulatory Care Pharmacist (BCACP) certification within one year of hire.
• Obtain Clinical Pharmacist Practitioner (CPP) certification within 18 months of hire.
• Board Certified Ambulatory Care Pharmacist (BCACP) upon hire.
• Clinical Pharmacist Practitioner (CPP) upon hire.

Billings Clinic is an inclusive and welcoming employer that is committed to providing fair and equitable treatment to all employees and applicants, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, or disability. Accommodations are available for candidates who need them during the recruitment process.