Company Name: ARS-Rescue Rooter Overview:
Salary: $65k per year base plus bonus potential
Schedule: Full-time. Weekend availability required.
American Residential Services (ARS) is the largest provider of residential heating, cooling, and plumbing services in the U.S., with over 7,000 employees across 60+ service locations. We've been delivering exceptional service to homeowners since 1975 and are proud to be a trusted name in the industry.
We are seeking a results-driven Retail Program Manager to oversee our retail lead generation program inside national home improvement stores. This role leads a team responsible for generating residential HVAC service and system replacement leads through customer engagement in retail environments.
What We Offer
ยท Insurance available after 31 days of employment
ยท Take-home company vehicle / fuel / vehicle maintenance
ยท Low-cost medical insurance options starting at $5/week
ยท Dental and vision insurance options
ยท Health Savings Account (HSA) or Flexible Spending Account (FSA)
ยท 401(k) with company match
ยท Paid time off and holiday pay
ยท Company-paid life insurance
ยท Career growth opportunities within a national service organization
Responsibilities:
As a Retail Program Manager, you will lead the retail sales team responsible for promoting HVAC services, heating and air conditioning consultations, and indoor air quality solutions.
ยท Recruit, train, and manage team members in the retail HVAC lead generation program
ยท Manage daily and weekly associate performance, schedules, and activities to achieve lead generation goals
ยท Hold regular team meetings to train, motivate, and support retail associates
ยท Provide coaching, performance feedback, and leadership support to retail team members
ยท Develop and implement sales strategies to increase HVAC lead generation and retail performance
ยท Spend approximately 60โ65% of time in the field supporting retail associates and store partnerships
ยท Build relationships with retail store managers and home services teams
ยท Track and report key performance metrics including leads generated, staffing levels, and retail program performance
ยท Organize store events, promotions, and contests to increase customer engagement and lead activity
ยท Provide technical updates and training regarding HVAC products, indoor air quality solutions, and seasonal promotions
Qualifications:
What Weโre Looking For:
- High school diploma or GED required
- Minimum of two years of demonstrated sales experience
- Prior experience managing retail teams or field sales teams preferred
- Strong leadership, communication, and organizational skills
- Ability to work evenings and weekends as needed
- Strong customer engagement and sales coaching skills
- Ability to interpret training materials and support team development
This role requires a highly motivated leader who can build strong retail partnerships while driving HVAC lead generation performance in store environments.
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.