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Program Delivery Manager Jobs in Massachusetts (NOW HIRING)

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Program Delivery Manager information

See Massachusetts salary details

$42K

$117.4K

$171.5K

How much do program delivery manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for program delivery manager in Massachusetts is $117,360.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,800.00 and $144,700.00 per year, depending on experience, location, and employer.

What is a program delivery manager?

A Program Delivery Manager is responsible for overseeing the successful execution of multiple related projects within an organization, ensuring they align with business goals and deliver value. They coordinate project managers and teams, manage resources and budgets, and facilitate communication between stakeholders. Their role often involves managing risks, resolving issues, and driving the overall program toward its strategic objectives. Program Delivery Managers play a key part in ensuring projects are delivered on time, within scope, and to the required quality standards.

What are the key skills and qualifications needed to thrive as a program delivery manager?

To thrive as a Program Delivery Manager, you need strong project management skills, experience in program oversight, and typically a relevant degree or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Jira, or Asana is usually required. Outstanding organizational, leadership, and stakeholder communication skills set top performers apart. These competencies ensure successful program delivery, alignment with business goals, and effective management of risks and resources.

How does a program delivery manager typically interact with cross-functional teams during a project lifecycle?

As a Program Delivery Manager, you will frequently collaborate with cross-functional teams such as engineering, product management, quality assurance, and operations. Your role involves facilitating communication, aligning objectives, and ensuring that all stakeholders are informed about project timelines and deliverables. This often means leading regular meetings, managing dependencies, and proactively resolving conflicts to keep the program on track. These interactions are essential for successfully delivering complex programs and fostering a collaborative work environment.

What is the difference between Program Delivery Manager vs Project Manager?

AspectProgram Delivery ManagerProject Manager
CredentialsPMI PMP, PgMP, or similar certifications often preferredPMI PMP or CAPM certifications common
Work EnvironmentOversees multiple related projects within a programManages individual projects with specific goals
Employer & Industry UsageUsed in industries like IT, construction, healthcare for large initiativesCommon across various industries for specific project execution

The Program Delivery Manager focuses on coordinating and delivering multiple related projects to achieve strategic objectives, while the Project Manager manages individual projects with specific deliverables. Both roles require strong leadership and planning skills, but the Program Delivery Manager has a broader scope overseeing several projects simultaneously.

What are popular job titles related to Program Delivery Manager jobs in Massachusetts?

For Program Delivery Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Program Delivery Manager jobs in Massachusetts look for?

The top searched job categories for Program Delivery Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Program Delivery Manager jobs?

Cities in Massachusetts with the most Program Delivery Manager job openings:

Program Delivery Manager jobs near you
Infographic showing various Program Delivery Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $117,360 per year, or $56.4 per hour.

Service Delivery Manager

Worcester, MA • On-site

Cognizant Technology Solutions
See more jobs at Cognizant Technology Solutionsexternal

$140K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Key responsibilities

  • Lead end-to-end delivery of infrastructure and managed services engagements while ensuring SLA and KPI compliance.

  • Act as the primary interface for client stakeholders and drive customer satisfaction through effective relationship management.

  • Manage data center hosting operations, infrastructure services, and IT asset lifecycle management.

Cognizant rating

7.0

Company rating: 7.0 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

Job description

Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
We are seeking a Service Delivery Manager to lead large-scale IT Infrastructure, Hosting, Cloud, and Managed Services engagements. The ideal candidate will have strong client-facing experience, a proven track record in driving transformation initiatives, and expertise in service excellence, automation, and continuous improvement.
About Cognizant's CIS Practice:
Cognizant's CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.
What you'll do in the role
  • Lead end-to-end delivery of infrastructure and managed services engagements while ensuring SLA and KPI compliance.
  • Act as the primary interface for client stakeholders and drive customer satisfaction through effective relationship management.
  • Manage data center hosting operations, infrastructure services, and IT asset lifecycle management.
  • Lead strategic transformation initiatives focused on modernization, operational efficiency, automation, and cost optimization.
  • Drive Continuous Innovation and Improvement (CII) programs using operational metrics, root cause analysis, and best practices.
  • Champion automation initiatives to reduce manual effort, improve service quality, and enhance operational efficiency.
  • Manage service governance, risks, escalation management, and executive reporting.
  • Collaborate with cross-functional teams to support cloud adoption, migration, and modernization initiatives.

What you'll need to succeed:
  • Strong experience in Client Relationship and Stakeholder Management.
  • Proven experience managing Data Center Hosting and Infrastructure Operations.
  • Hands-on experience with IT Asset Management and lifecycle governance.
  • Demonstrated success delivering Transformation and Modernization Programs.
  • Strong background in Continuous Improvement and Operational Excellence.
  • Experience driving Automation and process optimization initiatives.
  • Working knowledge of AWS and Microsoft Azure cloud platforms.
  • Excellent leadership, communication, and problem-solving skills.

Certifications Required
  • Preferred certifications include Project Management

Annual compensation between $140,000-$155,000 is being offered for this role.
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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