Program Delivery Manager Insurance Jobs (NOW HIRING)

Department: Due Diligence

Employment Type: Permanent - Full Time

Location: New York

Reporting To: Grace Meek

Compensation: $150,000 - $165,000 / year

• Lead the end-to-end due diligence process for new MGAs, treaties, and program opportunities, including financial, operational, and contractual reviews.
• Identify key risks and opportunities; work with colleagues and counterparties to mitigate risks where possible.
• Ensure a quality service and high-level customer experience is provided to MGAs, reinsurers, and regulators.
• Manage multiple projects simultaneously, ensuring timeliness and quality of deliverables.
• Prepare detailed reports and demonstrations for Senior Management, regulators, and reinsurers.
• Collaborate with underwriting, claims, finance, legal, compliance, and operations to ensure comprehensive due diligence assessments at SC2 phase and as needed.
• Monitor existing programs, track performance trends, and escalate concerns with recommended actions.
• Lead the preparation of diligence for program renewals, including historical and forecast analysis.
• Drive continuous improvement of due diligence procedures, tools, and documentation.
• Provide oversight to ensure contracts reflect negotiated terms and regulatory compliance
• Build and maintain strong relationships with MGAs, brokers, reinsurers, and regulators to support business growth.
• Contribute to timely, accurate, and insight-driven reports on the company's operating condition, supporting quarterly Board reporting and executive alignment alongside the Group CEO.
• Contribute to the execution of scalable growth strategies, embedding a culture of continuous improvement across operations, underwriting, and reinsurance functions.
• Contribute to the development of a high-performing management team, fostering accountability, clarity of roles, and cross-functional effectiveness.
• Foster a success-oriented, accountable environment within the company.
• Periodic travel as required.
• Complete other duties as assigned.
• To maintain compliance with any applicable US, or International statutory or regulatory obligation as required by the role. This includes but is not limited to obligations arising from:
  • The prudent management of the business.
  • Placing due regard on the interests of customers.
  • Observing rules on Sanctions and financial crime.
  • Regulatory requirements and local licensing restrictions.
  • Promoting and following the Group’s whistleblowing procedures
  • Promote and provide guidance to reports in relation to the Group’s
  • Whistleblowing policies and procedures.
  • Where applicable, following the Company’s Consumer Duty principles to deliver good outcomes for retail customers.

• Experience leading and developing a small team including managing remote employees, with a collaborative and coaching-oriented leadership style.
• Strong understanding of insurance products, MGA structures, program business models, and regulatory environments.
• Deep knowledge of due diligence practices, financial analysis, and risk assessment methodologies.
• Advanced analytical skills with the ability to interpret P&L statements, balance sheets, reinsurance financials, and operational data to drive informed business decisions.
• Skilled in financial modeling, executive reporting, and translating complex findings into clear, actionable insights for senior leadership and stakeholders.
• Excellent project management and organizational abilities, with a proven track record of leading cross-functional initiatives from strategy through execution.
• Strong communication and presentation skills, with the ability to engage effectively across executive, operational, technical, and regulatory audiences.
• Highly detail-oriented while maintaining a strategic, big-picture mindset.
• Professional business writing skills, including experience preparing executive summaries, board materials, and strategic communications.
• Ability to thrive in fast-paced, high-growth environments while managing multiple priorities and meeting deadlines with accuracy and accountability.
• Critical thinker and proactive problem-solver with a strong systems mindset and the ability to identify risks, opportunities, and process improvements.
• Collaborative yet self-directed, comfortable working across teams, time zones, and organizational levels.
• Strong commitment to confidentiality, compliance standards, and audit-ready practices.
• Advanced proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Visio, SharePoint, Viva Engage, AI-enabled tools, and project management platforms.

• Teambuilding: Builds consensus via shared decision making. Fosters a sense of shared accountability and group responsibility. Creates a work environment based on inclusiveness, welcoming others’ suggestions, and points of view. Regularly looks for common ground and encourages collaboration among team members.
• Communication: Communicates clearly and effectively at all levels. Produces easily understandable reports and presentations. Effectively deals with others, both internally and externally. Provides timely feedback and follow-up, and encourages open communication, cooperation, and the sharing of knowledge.
• Leadership: Provides an appropriate amount of structure, direction, and feedback to ensure a high level of group performance. Structures projects and assignments with clear goals and measurable outcomes so that team members can creatively individualize solutions.

• 6–10 years of experience in due diligence, underwriting, risk management, program management, or related insurance industry roles.
• Demonstrated experience partnering with MGAs, insurance carriers, and key stakeholders within regulated environments.
• Proven success leading projects, driving operational improvements, and influencing business outcomes.
• Bachelor’s degree in Business, Finance, Economics, or a related field required. Advanced certifications such as CPA, CFA, CPCU, or ARe are highly valued.