Program Assistant I Jobs in Madera, CA (NOW HIRING)

As we grow our team, we are looking for individuals who believe the patient is always #1. 

Why work for us?

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts
• Continuing education assistance to grow and further your talents
• 403(B) plan with company matching

Intrigued? We’d love to hear from you! Please review the job details below and then click “apply.”

We're looking for someone to join our team as a Medical Assistant I/II who:

Under the direction of the Director of Operations or designee, this position will be responsible for floating between front office and/or back office medical assistant clinical operation roles to fill staff shortages as assigned. The Front Office / Back Office Medical Assistant, when designated by the Director of Operations will report to home assigned clinic unless otherwise told and floated to another clinic to assist with staffing shortages. Additionally, this role promotes Clinica Sierra Vista Production System (CSVPS), ensures operational efficiency, follows through with implementation, monitoring and reporting on all health center objectives. 

Essential Functions:

Daily Health Center Operations: 

• Support in maintaining proficiency in the role of Receptionists and Medical Assistant duties and responsibilities.
• Training includes but is not limited to Clinica Sierra Vista’s (CSV) culture and mission, practice management system, customer service expectations, payer sources, programs, and quality initiatives on a regular basis. 
• Responsible for following standard work procedures and trouble shoots any problems and resolving any patient issues at the health center.
• Responsible for monitoring the management of patient’s schedules to maximize access and minimize errors and delays.
• Monitors all functions of the patient check in/out process, including collections and deposits. 
• Ensures health center and team are meeting TJC, HRSA, PCMH, HEDIS, UDS, CHDP, and all quality improvement guidelines and requirements.
• Please see attached job description for full list of essential functions and qualifications. 

You'll be successful with the following qualifications:

• High School diploma or GED equivalent required.
• Completion of an accredited Medical Assistant Program Required. 
• Possess and maintain current Basic Life Support (BLS) Card required, issued through the American Heart Association
• Possess and maintain a California Driver’s license and valid auto insurance. 
• Associates degree in business related field is preferred. 
• Minimum two years of medical office experience in health care outpatient clinic setting, preferably in Federally Qualified Health Center. 
• Knowledge of billing codes and programs, HIPAA and Medical Record laws and regulations, and excellent customer service expectations. 
• Must adhere to CSV’s employee health/immunization requirements or provide a valid approved exemption request.

Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us.

Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!