Program Administrator Jobs in Phoenix, AZ (NOW HIRING)

Summary The Professional Standards and Training Administrator conducts internal administrative investigations and reviews, ensuring accurate documentation, timely case tracking, and adherence to established procedures. Additionally, this position coordinates advanced training programs, maintains accreditation documentation to support compliance with ALEAP standards, and executes compliance inspections across law enforcement information systems, while maintaining audit readiness. The ideal candidate is a highly organized, detail-oriented, analytical professional with a strong understanding of law enforcement operations, regulatory compliance, and accreditation standards.

They excel at managing complex programs, conducting through investigations, and writing clear, comprehensive reports. They address sensitive matters with discretion and effectively communicate across all organizational levels. Strong project management, communication, and analytical skills are essential for success in this role.

New Hire Salary Range: $75,939 - $84,475 annually Salary range: $75,939 - $106,315 annually Employee Benefits Overview: We offer a comprehensive benefits package designed to support health, well-being, and professional growth: Health & Wellness: Medical, dental, and vision insurance Health Savings Account (HSA) & Flexible Spending Plan (FSA) Telemedicine Wellness programs (early detection, lifestyle modification, disease management) Employee Assistance Program (EAP) Life Insurance: Employer-paid basic life and AD&D insurance, plus supplemental life options Retirement: Arizona State Retirement System (ASRS)--mandatory program, shared employee/employer contributions Supplemental Benefits: Employee recognition & reward program Tuition reimbursement Discounted Northwest Valley YMCA membership Paid Leave: Holidays: 10 City Holidays Vacation: 80 hours per year, increases with length of service Sick Leave: 96 hours per year Service Leave: 10 hours per year Additional information is available at: http://www.azmt.org/city-of-el-mirage/. Benefits are subject to change. Experience a workplace that values and invests in your well-being

About us: Welcome to the City of El Mirage Considered the gateway to the Northwest Valley of the Greater Phoenix Metro Area, El Mirage has grown from a small town, dependent on agriculture, to a diverse urban economy with a population of more than 35,000. The City's mission is to enhance the quality of life through leadership, partnerships, and the efficient delivery of outstanding service to our diverse community This job classification description is intended to be generic in nature and not an exhaustive list of all duties, responsibilities, and requirements. The essential duties and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned as determined by the City of El Mirage.

This is the sixth level in a six-level Program Administration classification series devoted to administering an assigned program area. Incumbents ensure programs are delivered effectively, monitor program performance, prepare reports, maintain records, and serve as the primary resource for the program area. Work requires independent judgment, strong organizational skills, and the ability to collaborate across departments.

JOB CLASSIFICATION SUMMARY Job Classification Title: Program Administrator Working Title(s): Professional Standards and Training Administrator FLSA Status: EX Safety Sensitive: N/A Pay Grade: 14 DISTINGUISHING CHARACTERISTICS Organizational Role: Professional Supervision Exercised: None Budget Authority: Prepares/Administers Competency Rank(s): N/A Essential Functions Conducts inspections of law enforcement databases to ensure compliance with policies, laws, and accreditation standards. Managing accreditation files and ensuring readiness for ALEAP audits. Conducts internal administrative investigations, supervisory inquiries, and reviews related to use-of-force, vehicle pursuits, and inquiries; prepares complex reports for command staff.

Coordinates department-wide training programs, including scheduling, compliance tracking, instructor documentation, and records maintenance. Interprets, updates, and recommends improvements to departmental policies and procedures. Provides subject matter expertise for maintaining departmental professional standards and regulatory compliance.

Administers assigned programs. Prepares and administers budgets for assigned program areas. Processes procurement for the assigned program area.

Addresses and resolves escalated issues. Participates in program goal setting and development of objectives. Performs the more senior-level professional and analytical work of the program.

Develops operating policies and procedures; provides consulting and advice on interpretation and implementation. Prepares complex reports, presentations, and documents. Researches and analyzes data and prepares projections and trends.

Maintains complex records, statistics, and database information. Provides professional advice and consultation in the area of subject-matter expertise. Performs related work as assigned.

KNOWLEDGE Knowledge of principles and practices related to: Applicable federal, state, and local laws, codes, and regulations. Program administration and project management.Collaboration with city departments and external agencies. Budget development, analysis, and monitoring

Group facilitation and consensus-building. Conflict resolution. Records management.

Effective presentations to the City Council and City leadership. Organizing, prioritizing, assigning, and monitoring work. Business operations, methods, and practices.

Critical thinking, problem-solving, and analytical techniques. Industry best practices, trends, and emerging technologies. Customer service standards and practices.

Applicable operating policies and procedures. Software and computer applications required for assigned duties. Modern office technology and systems.

Police procedures, practices, and compliance requirements. Basic governmental accounting principles and procedures. Modern public personnel administration.

SKILLS Overseeing program implementation and ensuring adherence to quality standards. Directing program management activities, including organization and logistics. Coordinating deadlines, prioritizing workload demands, and assigning and monitoring tasks.

Tracking expenditures and identifying budget needs. Interpreting, monitoring, and reporting program, project, and financial data. Ensuring compliance with applicable policies, standards, regulations, and contracts.

Facilitating group discussions and building consensus through persuasive reasoning. Identifying process or program deficiencies and implementing corrective solutions. Researching industry trends, solutions, and best practices.

Reading, analyzing, interpreting, and summarizing written materials and statistical data. Preparing complex reports, forms, policies, and procedures. Managing multiple deadlines and prioritizing competing demands.

Demonstrating strong attention to detail and accuracy. Exercising political acumen in decision-making and communication. Negotiating and resolving conflicts effectively.

Providing high-quality customer service. Using assigned tools and equipment, including required computer applications. Communicating clearly and effectively, including explaining complex concepts and requests.

Conducting inspections and detailed reviews of records and databases. Formulating concepts and developing strategies and solutions for training needs. Reviewing use-of-force, pursuit, and investigative resources.

Minimum Qualifications Education and Experience: Bachelor's degree in a field directly related to assignment and 5 years of related experience or an equivalent combination of directly related education and experience. Professional Standards Assignment: This is a civilian (non-sworn) position; however, prior Arizona Peace Officers Standards and Training (AZPOST) certification or equivalent is required due to the specialized knowledge, training, and experience required to perform the duties of the position. Certifications/Licenses: Based on assignment.

Arizona Class D Driver's License. Police Department assignments. Terminal Operator Certificate, Level B, within the timeframe established by the Police Chief.

CONTINUING EMPLOYMENT REQUIREMENTS Maintain all certifications/licenses required at job entry and within the specified timeframe. ADA INFORMATION Type of Work: Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Physical Requirements: The following physical activities are essential to the performance of the job: talking, hearing, seeing, and repetitive motions. The following physical activities may be performed but are not essential to the job: kneeling, crouching, pulling, lifting, grasping, and feeling.

Work Environment/Conditions: Work is performed primarily inside an office environment. Some assignments require driving and intermittent periods outdoors. There is none to infrequent exposure to adverse environmental conditions.

Supplemental Information The City reserves the right to: Consider only the most qualified applicants for the succeeding examination processes. Application and review (Training and Experience Evaluation). Interview.

Appointment subject to successful completion of a pre-employment background examination. All communication regarding application status and interview notifications will be sent via email-please monitor your junk/spam email for communication, as it will come from a system-generated source. When advised, reasonable accommodations will be made in order for a qualified applicant with a disability to participate in any phase of the recruitment process.

Please contact Human Resources to request an accommodation. The City of El Mirage is an Equal Opportunity Employer. Other Necessary Requirements.