Account Manager
Chandler, AZ · Remote
You will build strong working relationships and collaborate with Account Management teams, Business ... Build relationships with Cisco Field Sales team to leverage Firefly Products and Programs to ...
Account Manager
Chandler, AZ · Remote
You will build strong working relationships and collaborate with Account Management teams, Business ... Build relationships with Cisco Field Sales team to leverage Firefly Products and Programs to ...
Account Manager
Scottsdale, AZ · On-site
Plus, we offer a 401(k) program, profit-sharing program, and stock purchase plan - investing in ... Manage policy premium billings and accounts receivable. * Answer client questions via phone and ...
Account Manager
Scottsdale, AZ · On-site
Plus, we offer a 401(k) program, profit-sharing program, and stock purchase plan - investing in ... Manage policy premium billings and accounts receivable. * Answer client questions via phone and ...
Account Manager
Chandler, AZ · On-site
You will build strong working relationships and collaborate with Account Management teams, Business ... Build relationships with Cisco Field Sales team to leverage Firefly Products and Programs to ...
Account Manager
Chandler, AZ · On-site
You will build strong working relationships and collaborate with Account Management teams, Business ... Build relationships with Cisco Field Sales team to leverage Firefly Products and Programs to ...
Account Manager
Scottsdale, AZ · On-site +1
Plus, we offer a 401(k) program, profit-sharing program, and stock purchase plan - investing in ... Manage policy premium billings and accounts receivable. * Answer client questions via phone and ...
Account Manager
Scottsdale, AZ · On-site +1
Plus, we offer a 401(k) program, profit-sharing program, and stock purchase plan - investing in ... Manage policy premium billings and accounts receivable. * Answer client questions via phone and ...
Account Manager
Scottsdale, AZ · On-site +1
Plus, we offer a 401(k) program, profit-sharing program, and stock purchase plan - investing in ... Manage policy premium billings and accounts receivable. * Answer client questions via phone and ...
Account Manager
Scottsdale, AZ · On-site +1
Plus, we offer a 401(k) program, profit-sharing program, and stock purchase plan - investing in ... Manage policy premium billings and accounts receivable. * Answer client questions via phone and ...
Account Manager
Phoenix, AZ · On-site
$70 - $100/hr
The AccountManager is responsible forthe day-to-day account management for small to mid-sized ... Comprehensive benefits programs designed to support your well-being * Career development ...
New
Account Manager
Phoenix, AZ · On-site
$70 - $100/hr
The AccountManager is responsible forthe day-to-day account management for small to mid-sized ... Comprehensive benefits programs designed to support your well-being * Career development ...
New
Account Manager
Phoenix, AZ · On-site
$94K - $122K/yr
Develop schedule with distributors & accounts to sell business building programs as well as local wiring. * Act as a liaison between market area sales management and account management in ...
Account Manager
Phoenix, AZ · On-site
$94K - $122K/yr
Develop schedule with distributors & accounts to sell business building programs as well as local wiring. * Act as a liaison between market area sales management and account management in ...
Account Manager
Phoenix, AZ · On-site
$94K - $122K/yr
Develop schedule with distributors & accounts to sell business building programs as well as local wiring.Act as a liaison between market area sales management and account management in communicating ...
Account Manager
Phoenix, AZ · On-site
$94K - $122K/yr
Develop schedule with distributors & accounts to sell business building programs as well as local wiring.Act as a liaison between market area sales management and account management in communicating ...
Account Manager
Phoenix, AZ · On-site
$94K - $122K/yr
Develop schedule with distributors & accounts to sell business building programs as well as local wiring. Act as a liaison between market area sales management and account management in communicating ...
Account Manager
Phoenix, AZ · On-site
$94K - $122K/yr
Develop schedule with distributors & accounts to sell business building programs as well as local wiring. Act as a liaison between market area sales management and account management in communicating ...
Account Manager
Phoenix, AZ · On-site
$94K - $122K/yr
Develop schedule with distributors & accounts to sell business building programs as well as local wiring. * Act as a liaison between market area sales management and account management in ...
Account Manager
Phoenix, AZ · On-site
$94K - $122K/yr
Develop schedule with distributors & accounts to sell business building programs as well as local wiring. * Act as a liaison between market area sales management and account management in ...
Account Manager
Tucson, AZ · On-site
Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... programs/tools * Position is a combination of mobile and sedentary work; must be able to remain in ...
Account Manager
Tucson, AZ · On-site
Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... programs/tools * Position is a combination of mobile and sedentary work; must be able to remain in ...
Account Manager
Phoenix, AZ · On-site
$94K - $122K/yr
Develop schedule with distributors & accounts to sell business building programs as well as local wiring. * Act as a liaison between market area sales management and account management in ...
Account Manager
Phoenix, AZ · On-site
$94K - $122K/yr
Develop schedule with distributors & accounts to sell business building programs as well as local wiring. * Act as a liaison between market area sales management and account management in ...
Account Manager
Phoenix, AZ · Hybrid
Maintain accurate client account records and CRM data * Administer benefits administration ... Comprehensive benefits programs designed to support your well-being * Career development ...
Account Manager
Phoenix, AZ · Hybrid
Maintain accurate client account records and CRM data * Administer benefits administration ... Comprehensive benefits programs designed to support your well-being * Career development ...
Account Manager
Phoenix, AZ · On-site
The Account Manager is responsible for proactively maintaining and retaining relationships with ... Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase ...
Account Manager
Phoenix, AZ · On-site
The Account Manager is responsible for proactively maintaining and retaining relationships with ... Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase ...
Account Manager
Phoenix, AZ · On-site
The Account Manager is responsible for proactively maintaining and retaining relationships with ... Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase ...
Account Manager
Phoenix, AZ · On-site
The Account Manager is responsible for proactively maintaining and retaining relationships with ... Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase ...
ACCOUNT MANAGER
Mesa, AZ · On-site
$11 - $13/hr
Manages customer accounts, satisfying company collection and revenue standards; performs inside ... program Fill out receipt books, make journal entries. Inbound/Outbound Service calls Making ...
Quick apply
ACCOUNT MANAGER
Mesa, AZ · On-site
$11 - $13/hr
Manages customer accounts, satisfying company collection and revenue standards; performs inside ... program Fill out receipt books, make journal entries. Inbound/Outbound Service calls Making ...
Account Manager
Phoenix, AZ · On-site
The Account Manager is responsible for proactively maintaining and retaining relationships with ... Program (EAP). • Employee discount programs. • Retirement plan with a generous company match ...
Account Manager
Phoenix, AZ · On-site
The Account Manager is responsible for proactively maintaining and retaining relationships with ... Program (EAP). • Employee discount programs. • Retirement plan with a generous company match ...
Account Manager
Tucson, AZ · On-site
Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... programs/tools * Position is a combination of mobile and sedentary work; must be able to remain in ...
Quick apply
Account Manager
Tucson, AZ · On-site
Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... programs/tools * Position is a combination of mobile and sedentary work; must be able to remain in ...
Account Manager
Phoenix, AZ · On-site
The Account Manager is responsible for proactively maintaining and retaining relationships with ... Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase ...
Account Manager
Phoenix, AZ · On-site
The Account Manager is responsible for proactively maintaining and retaining relationships with ... Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase ...
Account Manager
Phoenix, AZ · On-site
The Account Manager is responsible for proactively maintaining and retaining relationships with ... Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase ...
Account Manager
Phoenix, AZ · On-site
The Account Manager is responsible for proactively maintaining and retaining relationships with ... Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase ...
Program Account Manager information
What is a program account manager?
A Program Account Manager is a professional responsible for overseeing client accounts within a specific program or portfolio, ensuring that client needs are met and program objectives are achieved. They act as the primary point of contact between clients and the company, coordinating services, managing budgets, and tracking progress. Program Account Managers often develop strategies to improve client satisfaction, resolve issues, and report on program performance. Their role requires strong organizational, communication, and problem-solving skills.
What are the key skills and qualifications needed to thrive as a program account manager?
To thrive as a Program Account Manager, you need strong project management abilities, client relationship skills, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Trello, and sometimes certifications such as PMP are typically required. Excellent communication, problem-solving, and negotiation skills set top performers apart in this role. These competencies are crucial for maintaining client satisfaction, meeting program goals, and driving business growth through effective coordination.
What are some common challenges faced by program account managers when balancing client needs with program objectives?
Program Account Managers often encounter the challenge of aligning diverse client expectations with the strategic goals and operational capabilities of their organization. This requires strong communication and negotiation skills to ensure that client requests are addressed without compromising program integrity or timelines. Additionally, managing multiple projects simultaneously and coordinating cross-functional teams can present organizational and prioritization challenges. Building strong relationships with clients and internal stakeholders is crucial for proactively addressing issues and ensuring program success.
What is the difference between Program Account Manager vs Customer Success Manager?
| Aspect | Program Account Manager | Customer Success Manager |
|---|---|---|
| Credentials | Relevant certifications (e.g., PMP), experience in account management | Customer service certifications, experience in client relations |
| Work Environment | Corporate, client-facing, project-focused | Customer-centric, support and retention-focused |
| Employer & Industry | Tech, SaaS, consulting firms | Tech, SaaS, service industries |
| Search & Comparison Intent | Understanding roles in account management and project delivery | Distinguishing client relationship roles in customer success |
Program Account Managers focus on managing client accounts, overseeing projects, and ensuring delivery of services. Customer Success Managers prioritize client satisfaction, retention, and support. While both roles involve client interaction, Program Account Managers are more project and account delivery-oriented, whereas Customer Success Managers concentrate on ongoing client relationships and success outcomes.
How much does a program account manager get paid?
Program account managers typically earn a median annual salary between $70,000 and $120,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and managerial responsibilities.
What are popular job titles related to Program Account Manager jobs in Arizona?
For Program Account Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Program Account Manager jobs in Arizona look for?
The top searched job categories for Program Account Manager jobs in Arizona are:
What cities in Arizona are hiring for Program Account Manager jobs?
Cities in Arizona with the most Program Account Manager job openings:
Job description
Company Description
Location: Arizona (primarily remote, see note)
Compensation: up to 150k OTE depending on experience (plus uncapped commissions)
Description
Firefly is a leading global provider of advanced Cloud, Networking & Security services. Our primary mission is to accelerate the adoption of new technology. We advance our mission by transferring our knowledge to our clients through Evaluation, Adoption and Training Services
Firefly is seeking a Virtual Sales Account Manager to join our Virtual Cisco sales team. As a VSAM at Firefly, you will engage directly with Cisco Sales Teams and Direct Customers.
This sales position requires you to have the ability to demonstrate expert knowledge of Firefly's Adoption & Training services portfolio, find new and manage existing customers and to work with Cisco Field Sales teams to execute strategies to identify and secure new customers.
Selling Technology Adoption services requires an ability to develop relationships with key decision-makers and enable them to execute on their mission strategy through Firefly services & solutions. You will lead with and leverage consultative sales methodologies to successfully perform discovery within the client's organization, understand key decision-making criteria, and successfully align Firefly's services and solutions directly to value and top priorities to the customer.
You will build strong working relationships and collaborate with Account Management teams, Business Development, and Sales Leadership teams. The VSAM will collaborate externally & internally to drive sales strategies, pipeline development, and opportunity capture effort to achieve weekly, monthly & quarterly sales goals.
Required Qualifications
Strong sales and prospecting experience business-to-business and working with Partners selling IT solutions
Ability to understand a customer's current environment and be able to recommend areas of improvement while being a trusted adviser through the process
Experience with relationship building and value-added selling
Knowledge of Cisco technologies or basic networking/cloud security understanding a plus
Responsibilities
- You will lead all aspects of the customer account with respect to deal transactions - Drive the execution of direct customer activities to conclusion in a quality, timely, and accurate manner - Handle service pricing and margins according to agreed aims
- You will sell solutions based on leading-edge and new portfolios of service offerings
- Build relationships with Cisco Field Sales team to leverage Firefly Products and Programs to accelerate technology adoption
- You will facilitate sales transactions by - Understanding customers' and partners' procurement process - Establishing relationships with customers and partners in positions within the procurement process - Navigating partner and customer relationships
- You will plan and prioritize sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales - especially handling personal time and productivity
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Firefly Network Services
Sourced by ZipRecruiter
Industry
Network security
Company size
1 - 10 Employees
Headquarters location
Chicago, IL, US
Year founded
2008