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Professional Services Operations Analyst Jobs in Ohio

RELX

Sales Operations Analyst

Dayton, OH · On-site

$59K - $98K/yr

Responsibilities * Supporting key metrics tracking and reporting for the Sales and Services ... About the Business LexisNexis Legal & Professional provides legal, regulatory, and business ...

RELX

Sales Operations Analyst

Dayton, OH · On-site +1

$59K - $98K/yr

The Sales Operations Analyst is necessary to provide analytical and operational sales support and ... to improve products or services * Act as a resource for colleagues with less experience ...

RELX Group plc

Sales Operations Analyst

Dayton, OH · On-site

$59K - $98K/yr

The Sales Operations Analyst is necessary to provide analytical and operational sales support and ... to improve products or services * Act as a resource for colleagues with less experience ...

LexisNexis

Sales Operations Analyst

Dayton, OH · On-site +1

$59K - $98K/yr

The Sales Operations Analyst is necessary to provide analytical and operational sales support and ... to improve products or services * Act as a resource for colleagues with less experience ...

LexisNexis

Sales Operations Analyst

Dayton, OH · On-site

$59K - $98K/yr

The Sales Operations Analyst is necessary to provide analytical and operational sales support and ... to improve products or services * Act as a resource for colleagues with less experience ...

Epicor

Development Operations Analyst

Cleveland, OH · Hybrid

Start your journey as a Development Operations Analyst! You will help design, implement, build ... Join 5,000 talented professionals in creating a world of better business through data, AI, and ...

Paychex

Revenue Operations Analyst

Cincinnati, OH · On-site +1

$62K - $97K/yr

Analyst will work to integrate business objectives and system functionality. This role is ... Provide outstanding service and build trusted relationships. * Drive innovation in our products and ...

Formlabs

Finance and Operations Analyst

Millbury, OH · On-site

This role is designed for a systems-minded, highly organized professional who thrives at the intersection of accounting, data analysis, and manufacturing operations. In this role you will spend your ...

Formlabs

Finance and Operations Analyst

Millbury, OH · On-site

This role is designed for a systems-minded, highly organized professional who thrives at the intersection of accounting, data analysis, and manufacturing operations. In this role you will spend your ...

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Professional Services Operations Analyst information

What is a professional services operations analyst?

Professional Services Operations Analysts are professionals who support the operational efficiency of professional services teams within an organization. They analyze data, streamline processes, and optimize resource allocation to improve service delivery and client satisfaction. Their responsibilities often include reporting, project management support, process improvement, and performance tracking. By ensuring that operations run smoothly, they help consulting, IT, or other service-based teams achieve their goals and deliver value to clients.

How does a professional services operations analyst typically collaborate with consultants and project managers on client engagements?

A Professional Services Operations Analyst works closely with consultants and project managers to ensure smooth project delivery and efficient resource allocation. They assist in tracking project progress, managing budgets, and generating performance reports, which help project teams stay on target. Additionally, they facilitate communication between internal teams and clients, often resolving operational challenges and supporting project planning. This collaborative environment enables analysts to gain a comprehensive understanding of project lifecycles and develop cross-functional skills.

What are the key skills and qualifications needed to thrive as a professional services operations analyst, and why are they important?

To excel as a Professional Services Operations Analyst, you need strong analytical skills, a background in business or operations management, and experience with data analysis or project coordination. Familiarity with CRM systems like Salesforce, project management tools such as Smartsheet or Asana, and proficiency in Excel or SQL are typically expected. Excellent communication, attention to detail, and adaptability are standout soft skills for this role. These competencies are crucial for optimizing service delivery, ensuring data-driven decision-making, and supporting efficient project execution within professional services organizations.

What is the difference between Professional Services Operations Analyst vs Business Analyst?

AspectProfessional Services Operations AnalystBusiness Analyst
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like CAPM or PMP are commonUsually holds a bachelor’s degree in business, IT, or related areas; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentWorks within professional services teams, focusing on operational efficiency and project supportWorks across departments to analyze business processes and recommend improvements
Employer & Industry UsageCommon in consulting firms, IT services, and professional service companiesFound in various industries including finance, healthcare, and technology

The Professional Services Operations Analyst primarily focuses on optimizing operations within professional services teams, while the Business Analyst evaluates and improves overall business processes across departments. Both roles require similar credentials and are used in related industries, but their core responsibilities differ in scope and focus.

Are professional services operations analysts in demand?

Professional services operations analysts are in demand due to the increasing need for efficient project management, process optimization, and data analysis in consulting and service organizations. Employers seek candidates with skills in analytics tools, process improvement, and cross-functional collaboration, making this a growing field across various industries.

Is a professional services operations analyst entry level?

A professional services operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of business processes, data analysis, and tools like Excel or CRM systems, while more advanced roles may need prior experience or certifications. Job requirements vary by organization and complexity of responsibilities.

What are popular job titles related to Professional Services Operations Analyst jobs in Ohio?

For Professional Services Operations Analyst jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Professional Services Operations Analyst jobs in Ohio look for?

The top searched job categories for Professional Services Operations Analyst jobs in Ohio are:

What cities in Ohio are hiring for Professional Services Operations Analyst jobs?

Cities in Ohio with the most Professional Services Operations Analyst job openings:

Professional Services Operations Analyst jobs near you

Delegated Authority Operations Analyst

Core Specialty

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago

Job description

The Operations Analyst is a key contributor to the Delegated Authority & Underwriting Controls team, reporting to the AVP Operations. This role is focused on automating manual workflows, improving data quality operations, and supporting the Delegated Authority Data Modernization initiative. The Operations Analyst works across program onboarding, bordereaux processing, and QA validation to reduce manual effort and improve operational consistency. A critical component of this position is coordinating with key Delegated Authority stakeholders to document and standardize essential business processes.
The ideal candidate is technically proficient, writes code to solve operational problems, and can move between data querying, scripting, and business process analysis. This position is well suited for someone who is energized by replacing repetitive manual tasks with reliable, automated solutions.
Key Accountabilities/Deliverables:
  • Identify, document, and streamline recurring manual workflows, leveraging available tools such as Visio, Power Automate and Excel to reduce manual effort and improve operational consistency.
  • Support program onboarding tasks including data mapping, field-level validation rule setup, and canonical reference table maintenance.
  • Build and maintain file delivery automation workflows to streamline document routing and processing across the Delegated Authority department.
  • Create and maintain data dictionaries across business partners, documenting field definitions, accepted values, source-to-target mappings, and validation rules to support onboarding consistency and audit readiness.
  • Coordinate with IT to submit and track permission related tickets, ensuring timely access provisioning while building and maintain a strong relationship with IT teams.
  • Partner with team members across Delegated Authority business units to document and maintain critical business practices, ensuring processes are clearly captured and accessible for operational continuity.
  • Support bordereaux ingestion operations including file validation, exception triage, and issue tracking across program data sources.
  • Monitor QA check results and maintain pass/fail/warn logs in Operations Lakehouse; escalate data quality issues and track remediation actions to closure.
  • Collaborate with the Data Engineering team to translate business requirements into technical specifications and support pipeline development and testing.
  • Document operational procedures and data definitions in support of SOX control compliance and audit readiness.
  • Perform ad hoc analysis and produce operational reports and dashboards.
  • Support continuous improvement by identifying process gaps and proposing automation or tooling solutions based on operational data.
  • Perform additional duties as required to support evolving business needs

Technical Knowledge and Understanding:
  • Power Automate (required): flow design for file routing, notifications, and approval workflows.
  • Microsoft 365 (required): Excel (advanced), Teams; SharePoint/OneDrive familiarity is a plus.
  • Visio (required): process mapping and workflow documentation.
  • Jira/Azure DevOps: create, track, and manage tickets to support IT requests.
  • Power BI (desirable): report and dashboard development, DAX measures, data model design; familiarity sufficient to consume and support existing reports is acceptable.
  • T-SQL and Spark SQL (desirable): basic to intermediate querying against data platforms to support validation and QA tasks.

Experience:
  • Bachelor's degree in Information Systems, Computer Science, Operations, Finance, Business Analytics, or a related field, or equivalent practical experience.
  • 2+ years of experience in a Data Analyst, Operations Analyst, or similar role with demonstrated automation output.
  • Specialty insurance or Delegated Authority / program business experience is a strong plus.
  • Strong ability to manage multiple priorities simultaneously, ensuring deadlines and service expectations are consistently met.
  • Exposure to continuous improvement, process optimization, or SOX-compliant operational environments is a plus.
  • Excellent analytical and critical thinking skills with the ability to derive insights from complex datasets.
  • Strong attention to detail and ability to deliver accurate results within specified deadlines.
  • Effective communicator with the ability to convey information clearly and professionally across all levels of the organization, including with external business partners.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over work authorization sponsorship now or in the future for this position.
#LI-Hybrid
At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program

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