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Professional Services Analyst Jobs in Indiana (NOW HIRING)

Sweetwater

Software Services Analyst

Fort Wayne, IN · On-site

Software Services Analyst Sweetwater, the nation's number one online retailer of music instruments ... Develops the Future - committed to pursuit of growing personally & professionally and has a focus ...

SS&C

Client Services Analyst I

Evansville, IN · Hybrid

Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San ... Work closely with internal teams-including Professional Services, Product Management, and Product ...

Vaco by Highspring

IT Service Analyst

Indianapolis, IN · On-site

IT Service Analyst Location: Southfield, MI Employment Type: Full-Time Position Summary Our client ... Experience supporting professional services or legal organizations. * Familiarity with Zoom Rooms ...

SAIC

Software Configuration Analyst

Crane, IN · On-site

Perform system analysis and support development of hardware and software for support of AEA ... professional services. We integrate emerging technology, rapidly and securely, into mission ...

TRISTAR INC

Operations Analyst II

Crane, IN · On-site

Description TRISTAR is seeking an Operations Analyst II professional to support U.S. Navy ... About TRISTAR TRISTAR is an SBA certified Service-Disabled Veteran-Owned professional services ...

TRISTAR

Operations Analyst II

Crane, IN · On-site

This position will provide operational analysis, system expertise, and coordination with government ... About TRISTAR TRISTAR is an SBA certified Service-Disabled Veteran-Owned professional services ...

TRISTAR

Operations Analyst II

Crane, IN · On-site

TRISTAR is seeking an Operations Analyst II professional to support U.S. Navy Electromagnetic ... About TRISTAR TRISTAR is an SBA certified Service-Disabled Veteran-Owned professional services ...

SAIC

Program Analyst

Crane, IN · On-site

Ability to analyze data and make informed decisions. * Strong problem-solving and decision-making ... professional services. We integrate emerging technology, rapidly and securely, into mission ...

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Professional Services Analyst information

How does a professional services analyst typically collaborate with clients and internal teams?

A Professional Services Analyst acts as a bridge between clients and internal teams, working closely with both to understand business needs, configure solutions, and ensure successful project delivery. Analysts often facilitate meetings to gather requirements, coordinate with technical staff on implementation, and provide ongoing support to address any issues. This role requires strong communication and organizational skills, as analysts are responsible for translating client objectives into actionable tasks and ensuring alignment across all stakeholders. Effective collaboration is key to meeting project deadlines and achieving client satisfaction.

What are the key skills and qualifications needed to thrive as a professional services analyst?

To thrive as a Professional Services Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field—often proven by a bachelor's degree. Familiarity with data analysis tools (such as Excel or Tableau), CRM systems, and project management software is typically required. Outstanding communication, adaptability, and client-focused interpersonal skills set top candidates apart. These skills and qualities are crucial for delivering actionable insights, managing client relationships, and ensuring successful project outcomes.

What is the difference between Professional Services Analyst vs Business Analyst?

AspectProfessional Services AnalystBusiness Analyst
Required CredentialsBachelor's degree, certifications like CBAP or PMI-PBA often preferredBachelor's degree, certifications like CBAP or PMI-PBA common
Work EnvironmentConsulting firms, client sites, professional services teamsCorporate offices, project teams, IT or business units
Employer & Industry UsageConsulting, technology, and professional services industriesFinance, healthcare, technology, and various industries
Comparison Search IntentUnderstanding roles in professional services and consultingAnalyzing business processes and requirements

The Professional Services Analyst and Business Analyst roles share similarities in certifications and work environments, especially in consulting and client-facing settings. However, Professional Services Analysts typically focus on delivering consulting solutions directly to clients, while Business Analysts concentrate on internal process improvements within organizations. Both roles require strong analytical skills and industry knowledge, but their primary focus and work context differ.

What does a professional services analyst do?

A Professional Services Analyst works with clients to understand their business needs and provides solutions, often involving technology implementation, process optimization, or data analysis. They collaborate with internal teams and customers to deliver projects, support onboarding, and ensure services are tailored to client requirements. Their role may also include analyzing data, preparing reports, and providing ongoing support to maximize client satisfaction and value. Strong communication and problem-solving skills are essential in this position.
What are popular job titles related to Professional Services Analyst jobs in Indiana? For Professional Services Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Professional Services Analyst jobs in Indiana look for? The top searched job categories for Professional Services Analyst jobs in Indiana are:
What cities in Indiana are hiring for Professional Services Analyst jobs? Cities in Indiana with the most Professional Services Analyst job openings:
Professional Services Analyst jobs near you

Software Services Analyst

Sweetwater

Fort Wayne, IN • On-site

Other

This job post has expired today. Applications are no longer accepted.

Sweetwater Sound rating

7.6

Company rating: 7.6 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

60th of 730 rated retailers

Job description

Software Services Analyst

Sweetwater, the nation's number one online retailer of music instruments and pro audio gear, is seeking to add a Software Services Analyst to our growing IT team! In this role, you will be responsible for coordinating with multiple teams to support our vendor onboarding and management process. This role will combine project management and budgeting experience with a focus on IT software and cloud expenditures.

In this role, you will also be responsible for software maintenance and license assignment, ensuring that software requests from the company are addressed and resolved in a timely manner and that software needs from all departments across the organization are appropriately met. You will partner with cross department teams that consume cloud resources to ensure that those resources are being monitored and optimized to provide maximum utilization of the company's cloud spend.

Job Responsibilities

  • Responsible for IT and tech contractor and vendor management
  • Software tool administration across the enterprise
  • Responsible for monitoring Sweetwater's cloud systems and identifying trends
  • Running spend analysis to determine patterns and provide solutions to excessive expenditures
  • Produce reporting to be utilized by IT leadership for strategic planning

Qualifications

  • Bachelor's Degree in IT, Computer Science, Business, or related field preferred
  • 1-3+ years of experience in IT project management, software management, or related experience
  • Must have strong skills and expertise in excel and reporting tools
  • Experience in multiple cloud platforms and advanced data reporting is preferred
  • Ability to pay close attention to details and perform root-cause analysis for spend
  • Ability to collaborate and communicate well across multiple teams

Sweetwater "Ideal" Team-Player

  • WOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiences
  • Gets Things Done - Great work ethic and moves with a sense of urgency
  • Obsesses over the Details – committed to paying attention to the details
  • Drives Continuous Improvement – Always focusing on effective and efficient work and way to get better
  • Develops the Future – committed to pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey

We function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, IN is required. Interested and qualified candidates, please apply. We look forward to exploring your #FullTimeDream with Sweetwater!

Sweetwater's culture is built upon celebrating the creative creation of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work as we respect, learn, and grow from each team member's unique perspective and experience. We have welcomed thousands of employees and their families from all over the world, and we invite you to discover why we consider a career at Sweetwater the full-time dream.

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