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Professional Services Analyst Jobs in Indiana (NOW HIRING)

SS&C

Client Services Analyst I

Evansville, IN · Hybrid

Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San ... Work closely with internal teams-including Professional Services, Product Management, and Product ...

Vaco by Highspring

IT Service Analyst

Indianapolis, IN · On-site

IT Service Analyst Location: Southfield, MI Employment Type: Full-Time Position Summary Our client ... Experience supporting professional services or legal organizations. * Familiarity with Zoom Rooms ...

Vaco LLC

IT Service Analyst

Indianapolis, IN · On-site

IT Service Analyst Location: Southfield, MI Employment Type: Full-Time Position Summary Our client ... Experience supporting professional services or legal organizations. Familiarity with Zoom Rooms or ...

New

Lochmueller Group

Financial Analyst

Indianapolis, IN · On-site

... Professional Services strongly preferred * Advanced proficiency with Microsoft Excel, Financial ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

SAIC

Program Analyst

Crane, IN · On-site

Description SAIC is seeking a Program Analyst in Crane, IN. * Performs Operational Support tasks ... professional services. We integrate emerging technology, rapidly and securely, into mission ...

SAIC

Program Analyst

Crane, IN · On-site

Description SAIC has an immediate opening and is seeking a Program Analyst to join our talented ... professional services. We integrate emerging technology, rapidly and securely, into mission ...

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Professional Services Analyst information

What does a professional services analyst do?

A Professional Services Analyst works with clients to understand their business needs and provides solutions, often involving technology implementation, process optimization, or data analysis. They collaborate with internal teams and customers to deliver projects, support onboarding, and ensure services are tailored to client requirements. Their role may also include analyzing data, preparing reports, and providing ongoing support to maximize client satisfaction and value. Strong communication and problem-solving skills are essential in this position.

What are the key skills and qualifications needed to thrive as a professional services analyst?

To thrive as a Professional Services Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field—often proven by a bachelor's degree. Familiarity with data analysis tools (such as Excel or Tableau), CRM systems, and project management software is typically required. Outstanding communication, adaptability, and client-focused interpersonal skills set top candidates apart. These skills and qualities are crucial for delivering actionable insights, managing client relationships, and ensuring successful project outcomes.

How does a professional services analyst typically collaborate with clients and internal teams?

A Professional Services Analyst acts as a bridge between clients and internal teams, working closely with both to understand business needs, configure solutions, and ensure successful project delivery. Analysts often facilitate meetings to gather requirements, coordinate with technical staff on implementation, and provide ongoing support to address any issues. This role requires strong communication and organizational skills, as analysts are responsible for translating client objectives into actionable tasks and ensuring alignment across all stakeholders. Effective collaboration is key to meeting project deadlines and achieving client satisfaction.

What is the difference between Professional Services Analyst vs Business Analyst?

AspectProfessional Services AnalystBusiness Analyst
Required CredentialsBachelor's degree, certifications like CBAP or PMI-PBA often preferredBachelor's degree, certifications like CBAP or PMI-PBA common
Work EnvironmentConsulting firms, client sites, professional services teamsCorporate offices, project teams, IT or business units
Employer & Industry UsageConsulting, technology, and professional services industriesFinance, healthcare, technology, and various industries
Comparison Search IntentUnderstanding roles in professional services and consultingAnalyzing business processes and requirements

The Professional Services Analyst and Business Analyst roles share similarities in certifications and work environments, especially in consulting and client-facing settings. However, Professional Services Analysts typically focus on delivering consulting solutions directly to clients, while Business Analysts concentrate on internal process improvements within organizations. Both roles require strong analytical skills and industry knowledge, but their primary focus and work context differ.

What are popular job titles related to Professional Services Analyst jobs in Indiana?

For Professional Services Analyst jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Professional Services Analyst jobs in Indiana look for?

The top searched job categories for Professional Services Analyst jobs in Indiana are:

What cities in Indiana are hiring for Professional Services Analyst jobs?

Cities in Indiana with the most Professional Services Analyst job openings:

Professional Services Analyst jobs near you

Client Services Analyst I

Evansville, IN • On-site

SS&C Technologies Holdings
See more jobs at SS&C Technologies Holdingsexternal

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Client Services Analyst I

Join SS&C's Client Services team, where financial services meet cutting-edge technology. Regardless of the platform you support, you'll be at the forefront of client success—resolving technical issues, guiding product usage, and building strong relationships with key personnel at hedge funds, asset managers, and other financial institutions. This role is ideal for individuals eager to build a career at the intersection of finance, technology, and client service.

Location(s): Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid)

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

  • Engage with Clients: Serve as the first point of contact for client inquiries via phone, email, and web, delivering timely and professional support.
  • Resolve Complex Issues: Troubleshoot and resolve technical and product-related challenges, focusing on low-volume, high-complexity cases that require analytical thinking.
  • Collaborate Across Teams: Work closely with internal teams—including Professional Services, Product Management, and Product Development—to ensure seamless client experiences.
  • Support Escalations: Act as an escalation point for client counterparties and internal stakeholders, helping drive resolution and maintain trust.
  • Build Relationships: Develop strong partnerships with clients, including portfolio managers, traders, and operations teams, to understand their needs and deliver value.
  • Manage Multiple Priorities: Handle multiple client requests simultaneously while maintaining high levels of accuracy, responsiveness, and satisfaction.
  • Contribute to Continuous Improvement: Participate in training programs and ongoing development initiatives to enhance your skills and grow within the organization.

Required Experience

  • Bachelor's degree
  • Strong verbal and written communication skills
  • Proven problem-solving and analytical abilities
  • Passion for client service and relationship building
  • Ability to learn quickly, adapt to new tools, and take initiative
  • Familiarity with MS Windows, MS Office, and general system architecture
  • Flexibility to support market hours and occasional weekend on-call shifts
  • Experience in a customer service or client-facing role

What Sets You Apart

  • Degree in MIS, Computer Science, Finance, Economics, Math, or a related field
  • 1–2 years of experience in financial services, accounting, or a related industry
  • Exposure to portfolio accounting or trade order management systems
  • Familiarity with SQL, UNIX, or LINUX environments

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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