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Professional Service Jobs in Alaska (NOW HIRING)

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Professional Service information

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$17

How much do professional service jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for professional service in Alaska is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $17.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in professional service?

To thrive in Professional Services, you need strong analytical abilities, industry-specific knowledge, and typically a relevant bachelor's degree or higher. Familiarity with project management tools, CRM systems, and, in some cases, certifications such as PMP or Six Sigma are beneficial. Exceptional interpersonal skills, adaptability, and effective communication set top performers apart in client-facing roles. These skills are crucial for delivering value to clients, managing complex projects, and maintaining high standards of service in a competitive environment.

How do professionals in service roles typically collaborate with other departments to deliver client solutions?

Professionals in service roles often work closely with departments such as sales, product development, and customer support to ensure the best outcomes for clients. Regular cross-functional meetings and project updates help align everyone on client goals and service delivery expectations. Effective communication and a collaborative mindset are key, as service professionals often act as the bridge between clients and internal teams, translating client needs into actionable tasks. This collaborative approach not only improves client satisfaction but also helps professionals build a broad network within the organization.

What are professional services?

Professional services refer to specialized services provided by individuals or firms with expertise in particular fields, such as law, accounting, consulting, engineering, or IT. These services typically require advanced training, certification, or professional licenses. Companies and individuals hire professional service providers to help with complex tasks, problem-solving, or strategic advice that goes beyond general business operations. Examples include legal advice, tax planning, management consulting, and software implementation. The goal is to deliver value through expert knowledge and tailored solutions.

What is the difference between Professional Service vs Consultant?

AspectProfessional ServiceConsultant
Required CredentialsCertifications, licenses, specialized trainingExpertise, industry experience, certifications (if applicable)
Work EnvironmentClient sites, offices, project-basedAdvisory roles, project-based, client meetings
Employer & Industry UsageConsulting firms, professional service providersConsulting firms, independent consultants, agencies
Common Search & ComparisonYesYes

Professional Service and Consultant roles often overlap, but Professional Service typically refers to specialized, credentialed work provided by firms or individuals offering ongoing, structured services. Consultants focus on advising and problem-solving, often on a project basis. Both roles require expertise and industry knowledge, but Professional Services tend to involve more formalized processes and certifications.

What are the most commonly searched types of Service jobs in Alaska? The most popular types of Service jobs in Alaska are:
What cities in Alaska are hiring for Professional Service jobs? Cities in Alaska with the most Professional Service job openings:
Professional Service jobs near you
Infographic showing various Professional Service job openings in Alaska as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,175 per year, or $17.4 per hour.

Customer Service Professional

Denali Staffing Group

Anchorage, AK • On-site

$20.50 - $30/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Customer Service Professional

Denali Staffing Group has partnered with a respected leader in the transportation and logistics industry to recruit a Customer Service Professional for a full-time opportunity in Anchorage, Alaska.

If you enjoy helping people, solving problems, and providing outstanding customer service in a fast-paced environment, this is an excellent opportunity to build your career with an established organization that values teamwork, professionalism, and continuous growth.

Position Summary

As a Customer Service Professional, you will be the primary point of contact for customers, ensuring a seamless experience from shipment pickup through final delivery. You'll work closely with operations, dispatch, and internal teams to provide proactive communication, resolve concerns, and build lasting customer relationships.

Your ability to deliver exceptional service will play a key role in customer satisfaction, retention, and the overall success of the organization.

Key Responsibilities:
  • Serve as the primary contact for customer inquiries, shipment updates, and service requests.
  • Build strong relationships by providing friendly, professional, and proactive customer support.
  • Communicate shipment status, service updates, delays, and resolutions accurately and promptly.
  • Deliver an exceptional customer experience with every interaction.
Problem Resolution:
  • Investigate and resolve customer concerns in a timely and professional manner.
  • Partner with operations and dispatch teams to identify effective solutions.
  • Keep customers informed throughout the resolution process.
  • Document customer interactions, service requests, and resolutions accurately.
Operational Coordination:
  • Monitor freight movement and shipment progress.
  • Assist with shipment tracking, freight tracing, and service recovery efforts.
  • Coordinate with internal departments to ensure customer expectations are met.
  • Maintain effective communication between customers and operational teams.
Customer Success:
  • Identify opportunities to improve the customer experience.
  • Gather customer feedback and communicate recommendations to leadership.
  • Support customer retention by consistently providing exceptional service.
  • Introduce customers to additional transportation and logistics solutions when appropriate.
Qualifications:
  • Minimum of 2 years of experience in customer service, client services, account support, logistics, transportation, or a related field.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Ability to prioritize multiple responsibilities while maintaining attention to detail.
  • Strong organizational and time management skills.
  • Proficiency with Microsoft Office Suite, including Outlook, Excel, and Word.
  • Ability to thrive in a fast-paced, team-oriented environment.
Preferred:
  • Experience in transportation, logistics, supply chain, or freight operations.
  • Knowledge of shipment tracking and transportation terminology.
  • Experience with Transportation Management Systems (TMS) or CRM software.
  • Previous experience supporting both customer-facing and operational teams.

Compensation: $20.50 - $30.00 per hour

Compensation is based on experience, education, qualifications, internal equity, and job-related factors.

Benefits: Eligible employees may receive a comprehensive benefits package that includes:

  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Vacation, Sick Leave & Holidays
  • Life Insurance
  • Short-Term & Long-Term Disability
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Parental Leave
  • Additional voluntary benefit options

Schedule: Full-Time, standard business hours with flexibility based on business needed

Work Location: In person

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