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$8

$16

$22

How much do professional listener jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for professional listener in Wisconsin is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.70 per hour, depending on experience, location, and employer.

What is a Professional Listener job?

A Professional Listener is someone who provides a safe, nonjudgmental space for others to talk and be heard. They actively listen, offer emotional support, and help people process their thoughts without giving advice or therapy. This role is often sought by those who need to express themselves without fear of criticism. It can be used in personal, professional, or emotional contexts. Professional Listeners may work independently or through listening services.

What are the key skills and qualifications needed to thrive in the Professional Listener position, and why are they important?

To excel as a Professional Listener, one needs exceptional active listening abilities, strong interpersonal communication skills, and often a background in counseling, psychology, or social work. Familiarity with case management databases, note-taking tools, and sometimes certification in mental health first aid or peer support training are commonly beneficial. High emotional intelligence, patience, and the ability to maintain confidentiality help individuals stand out in this position. These skills ensure trust-building, effective support, and ethical practice while managing sensitive conversations.

What are some of the common challenges faced by Professional Listeners, and how are they typically addressed?

A common challenge for Professional Listeners is managing emotional fatigue or compassion fatigue, as the role involves regularly hearing about clients' stressful or distressing experiences. To address this, many organizations offer regular supervision, peer support groups, and access to mental health resources to support the listener’s well-being. Another challenge is maintaining clear boundaries and professionalism, for which ongoing training and adherence to established protocols are crucial. Emphasizing self-care and setting realistic expectations helps Professional Listeners sustain their effectiveness and avoid burnout in this rewarding but emotionally demanding role.

What are the most commonly searched types of Listener jobs in Wisconsin? The most popular types of Listener jobs in Wisconsin are:
What are popular job titles related to Professional Listener jobs in Wisconsin? For Professional Listener jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Professional Listener jobs in Wisconsin look for? The top searched job categories for Professional Listener jobs in Wisconsin are:
What cities in Wisconsin are hiring for Professional Listener jobs? Cities in Wisconsin with the most Professional Listener job openings:
Professional Listener jobs near you
Infographic showing various Professional Listener job openings in Wisconsin as of July 2026, with employment types broken down into 13% Locum Tenens, 64% Full Time, 19% Part Time, 1% Temporary, 1% Contract, and 2% Summer. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,189 per year, or $16.9 per hour.

Customer Service Representative (Part-Time)

Roman Home Services

West Allis, WI

$20.50 - $25/hr

Part-time

Posted 18 days ago

Job description

About Us: We are a trusted provider of residential plumbing, electrical, and HVAC services, committed to delivering exceptional customer experiences and high-quality workmanship. Our team is growing, and we’re looking for a Part-time Customer Service Representative who thrives in a fast-paced, customer-focused environment.

Position Summary:

The Customer Service Representative (CSR) is the first point of contact for our customers. This role is responsible for answering incoming service calls, scheduling appointments, and ensuring every customer receives a professional, friendly, and efficient experience from start to finish. The ideal candidate is a great team-player, detail-oriented, empathetic, and enjoys helping customers solve problems in their homes.

Key Responsibilities:

  • Answer incoming phone calls promptly and professionally.
  • Listen carefully to customer needs and schedule appropriate service appointments.
  • Provide information about our plumbing, electrical, and HVAC services.
  • Communicate clearly and effectively with customers, technicians, co-workers, and management.
  • Maintain accurate records in the customer management system (Service Titan).
  • Perform outbound calls confirming service and scheduling.
  • Follow up with customers after service to ensure satisfaction and gather feedback.
  • Handle customer concerns with patience and professionalism, escalating as needed.
  • Support the team with administrative tasks such as data entry, invoice review, and follow-up calls.
  • Contribute to a positive and supportive office environment focused on teamwork and customer care.

Qualifications:

  • Previous customer service experience (home services or dispatch experience preferred).
  • Strong communication and active listening skills.
  • Ability to multitask and stay organized in a busy environment.
  • Comfortable using dispatch or CRM software and Microsoft Office Suite.
  • Positive, professional attitude with a focus on customer satisfaction.
  • Reliable and punctual with a strong work ethic.

Preferred Experience:

  • Experience in residential service industries such as plumbing, electrical, or HVAC.
  • Familiarity with ServiceTitan or similar scheduling software.
  • Basic understanding of residential home service terminology.

What We Offer:

  • Flexible Part-time Schedule
  • Paid training and opportunities for advancement.
  • Supportive team environment.

Join our team and become the voice of our company — helping customers solve problems, one call at a time!

Apply