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Professional Govtech Jobs in Missouri (NOW HIRING)

PayIt is a fast-growing GovTech company on a mission to modernize how residents interact and ... You have relevant professional experience and maintain a keen interest in providing outstanding ...

New

PayIt is a fast-growing GovTech company on a mission to modernize how residents interact and ... Experience developing software professionally following agile methodologies (e.g., Scrum, Kanban ...

PayIt is a fast-growing GovTech company on a mission to modernize how residents interact and ... Experience developing software professionally following agile methodologies (e.g., Scrum, Kanban ...

$34K - $47K/yr

This is an ideal opportunity for a commercially driven professional who enjoys opening doors ... Previous business development experience in vertical software sectors such as GovTech, LegalTech ...

Professional Govtech information

What is a Professional GovTech?

A Professional Govtech is an expert who works at the intersection of government and technology, using digital tools and solutions to improve public services and government operations. They may develop, implement, or manage technology-driven projects that enhance efficiency, transparency, and citizen engagement within public sector organizations. Typical roles include software development, data analysis, IT project management, and digital policy advising. Govtech professionals often collaborate with government agencies, technology vendors, and civic organizations to drive digital transformation in the public sector.

What are some common challenges faced by professionals working in GovTech, and how can they overcome them?

Professionals in GovTech often face challenges related to navigating complex government regulations, integrating technology into legacy systems, and managing diverse stakeholder expectations. To overcome these challenges, it's important to stay up-to-date with policy changes, collaborate closely with IT and policy teams, and prioritize clear communication with both technical and non-technical stakeholders. Building strong project management and problem-solving skills can also help address these challenges and ensure successful technology implementation in the public sector.

What are the key skills and qualifications needed to thrive as a Professional GovTech, and why are they important?

To thrive as a Professional Govtech, you need a strong background in public sector processes, technology implementation, and project management, often supported by a degree in IT, public administration, or related fields. Familiarity with government technology platforms, cybersecurity standards, and data analytics tools is highly valuable, along with certifications like PMP or CISSP. Outstanding communication, problem-solving, and stakeholder management skills help bridge the gap between technical teams and public sector needs. These skills ensure effective delivery of digital solutions that improve government services and maintain public trust.

What is the difference between Professional Govtech vs Software Developer?

AspectProfessional GovtechSoftware Developer
CredentialsRelevant certifications in government technology, public sector ITComputer science or related degree, coding certifications
Work EnvironmentGovernment agencies, public sector projectsPrivate companies, tech startups, corporate IT teams
Employer & IndustryGovernment institutions, public sector organizationsTech firms, software companies, startups
Common Search & ComparisonYesNo

Professional Govtech roles focus on implementing technology solutions within government and public sector organizations, often requiring knowledge of public policies and regulations. Software Developers typically work in private sector environments, creating software applications across various industries. While both roles involve technical skills, Professional Govtech positions emphasize public sector knowledge and government-specific systems.

What are the most commonly searched types of Govtech jobs in Missouri?

The most popular types of Govtech jobs in Missouri are:

What are popular job titles related to Professional Govtech jobs in Missouri?

For Professional Govtech jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Professional Govtech jobs in Missouri look for?

The top searched job categories for Professional Govtech jobs in Missouri are:

Support Engineer, Associate

PayIt

Kansas City, MO

$50K - $70K/yr

Full-time

Posted 2 days ago

New


Job description

PayIt is a fast-growing GovTech company on a mission to modernize how residents interact and transact with government, improving the customer experience and helping our client agencies more efficiently and effectively achieve their missions. Our easy-to-implement platform consolidates government services and payments into one connected experience and enables our clients to drive resident trust, collect revenue quickly, and redeploy their staff to more important challenges. This innovative approach to government service delivery has garnered significant recognition in both the public and private sectors, including our inclusion in the GovTech 100 every year since 2017. PayIt solutions cover services including hunting and fishing licensing, DMV, courts, property tax, utilities, tolling, and more.

Our culture welcomes people who exhibit what we call "PayIt DNA": High integrity, drive, grit, high aptitude, and team orientation. We are collaborative and passionate about the work we do to improve the lives of our government clients and the end users they serve. We have ambitious scaling goals, and we look for team members who are ready to roll up their sleeves, solve problems, and find new opportunities to win with our clients. And we have a lot of fun together.

Support Engineering at PayIt

When a resident can't renew a license, pay a property tax bill, or clear a court fee, the problem lands with us. Support Engineering is the technical layer between our government clients and the platform that serves millions of their residents. We reproduce and diagnose real bugs, dig through APIs, logs, and data to find root causes, and turn what we learn into fixes, documentation, and clearer answers for the people relying on us. The work is technical, the stakes are real, and the impact is public. If you like solving hard problems and writing like a human while you do it, this is a good place to grow.

What You'll Be Doing:

  • Solve client issues by developing expertise in relevant product areas and by troubleshooting complex client issues.
  • Identify, reproduce, and document bugs for the Engineering and Product teams to support quicker customer resolutions and improve our ability to mitigate customer friction.
  • Create and maintain high quality documentation to support new and existing feature launches, often working with Product and Engineering.
  • Become a specialist in API- or integration-related product features and troubleshoot complex client issues by reading documentation, building test apps, narrowing in on reproducible steps, and collaborating with others.
  • Provide fast, accurate and personalized communication to clients through email.
  • Empathize with every aspect of the client experience, leading initiatives to continuously improve how, why, and when clients receive support.
  • Identify and surface client trends and process improvements through collaborating and with teams across PayIt.

What You'll Need to Have:

  • You have relevant professional experience and maintain a keen interest in providing outstanding customer support experiences.
  • You have basic familiarity with at least one coding language to gather data from web services and use it for your own purposes.
  • You are an articulate communicator, proficient in both verbal and written English/language and enjoy crafting clear and concise messages to clients.
  • You understand web services, common data formats (JSON), and standard API patterns (e.g. REST, Postman)
  • You have basic SQL skills, ability to look at logs and correlate it with other datapoints to create initial troubleshooting material for the engineering teams.
  • You are hardworking and eagerly embrace the challenge of solving problems, both with software and soft skills.
  • You are curious about technology and have a solid understanding of the impact to business when something in software goes wrong.
  • You are a standout teammate who believes that the whole is greater than the sum of all parts.
  • You have a high degree of self-awareness, are adaptable in changing environments and can maintain composure – you model this for your team.
  • You are resourceful, flexible and hold yourself and the team accountable to results.
  • You lead initiatives, follow through on your commitments and persevere in the face of obstacles.
Annual Salary Range:
$50,000—$70,000 USD

Why Work For Us:

  • Our mission matters. Your work will make life better for our government agency clients and the millions of residents they serve.
  • You'll do some of the best work of your career here. We tackle complex challenges that are interesting to solve, and you'll grow a ton working at PayIt
  • People are our most important resource. Everyone has a voice. Collaboration is our default setting. And we have fun together.
  • We #payitforward with our corporate volunteer program, serving the communities where we work and live.
  • Competitive salaries, excellent benefits, flexible working arrangements, and all the resources you will need to do your best work.

What We Care About:

We hire high aptitude, high integrity people who are great communicators and want to be part of a growing team.

Commitment to Equal Opportunity

PayIt is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

PayIt is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to the People Operations Team and let us know the nature of your request and your contact information.

NOTE: U.S. Citizens and all those authorized to work for any employer in the U.S. are encouraged to apply. We are unable to provide sponsorship in the United States at this time. PayIt participates in E-Verify. To learn more, click here. Canadian Citizens and those authorized to work in Canada without sponsorship are also encouraged to apply.

To all recruitment agencies: PayIt does not accept agency resumes. Please do not forward resumes to our careers' alias, PayIt employees or any other company location. PayIt is not responsible for any fees related to unsolicited resumes.

Stay Current on PayIt Happenings: Follow Us On LinkedIn, Facebook, and Instagram.

Within the parameters of this position, ensure the confidentiality, integrity, and availability, and exercise due care of, company, client, and citizen data that is stored, processed, and transmitted by and for PayIt, as outlined in PayIt's Business Code of Conduct and Information Security Policies.