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Professional Development Program Jobs in Oregon (NOW HIRING)

Five9

OR · On-site

Join our Professional Services as a Professional Services Program Manager. In this role, you'll do ... development. * Must be an expert at developing and maintaining positive and productive ...

Devine Business Group

Field Sales Professional

Bend, OR · On-site

$70K - $90K/yr

Field Sales Professional Create Impact, Achieve Success Job Details: * Compensation: $70,000$90,000 ... Training, mentorship, and development programs empower you to reach your highest potential.

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Professional Development Program information

What are the key skills and qualifications needed to thrive in a Professional Development Program, and why are they important?

To excel in a Professional Development Program, candidates typically need a relevant degree, foundational knowledge of their industry, and a strong academic record. Familiarity with productivity tools like Microsoft Office, project management systems, and sometimes industry-specific certifications are advantageous. Standout participants demonstrate adaptability, strong communication, and a proactive attitude toward learning and collaboration. These skills and qualities are crucial for maximizing growth opportunities and successfully transitioning into specialized roles within an organization.

What types of rotations or experiences can I expect in a Professional Development Program, and how do these support career growth?

Professional Development Programs typically offer structured rotations across different departments or functions within an organization. These rotations are designed to expose participants to various aspects of the business, develop a broad skill set, and help identify areas of interest for long-term career planning. Participants often work closely with mentors and team leaders, receiving regular feedback and participating in training sessions. This structure not only supports rapid professional growth but also builds a strong network within the company, positioning participants for future leadership or specialized roles.

What is a Professional Development Program?

A Professional Development Program is a structured initiative offered by employers or educational institutions to help individuals enhance their skills, knowledge, and competencies relevant to their career paths. These programs often include training sessions, workshops, mentoring, and hands-on experiences designed to support career growth and personal development. They can be aimed at new graduates, entry-level employees, or existing staff seeking advancement opportunities. Participation in such programs can improve job performance, increase employability, and open doors to leadership roles.

What is the difference between Professional Development Program vs Data Analyst?

AspectProfessional Development ProgramData Analyst
CredentialsTypically no specific certifications required; focus on training and skill-buildingOften requires a degree in data science, statistics, or related field; certifications like SQL, Tableau may be preferred
Work EnvironmentTraining settings, workshops, or internship programs within organizationsOffice-based, working with data sets, reporting tools, and analytics software
Employer & Industry UsageUsed across various industries for employee growth and onboardingCommonly employed in finance, marketing, healthcare, and tech sectors for data-driven decision making

The Professional Development Program is designed to enhance skills through training and mentorship, often without requiring prior certifications. In contrast, a Data Analyst role involves applying specific technical skills and certifications to analyze data and generate insights. While the program prepares individuals for roles like data analysis, the data analyst position is a specialized job with defined responsibilities and qualifications.

What cities in Oregon are hiring for Professional Development Program jobs? Cities in Oregon with the most Professional Development Program job openings:
Professional Development Program jobs near you
Infographic showing various Professional Development Program job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Professional Services Program Manager

Professional Services Program Manager

Five9

OR • On-site

Other

Re-posted 29 days ago

Job description

Join our Professional Services as a Professional Services Program Manager. In this role, you'll do more than just implement solutions, you will be the critical link ensuring our customers achieve maximum value, directly contributing to their success and our business growth. We are looking for a self-driven individual who thrives on solving complex challenges and is passionate about delivering an exceptional customer experience.

Key Responsibilities:

  • Lead and manage all day-to-day operational and tactical aspects for multiple Implementation projects with a focus on time, scope, and budget.
  • Effectively communicate plans, progress and status updates to both internal staff and customer stakeholders.
  • Collaborate with associated project managers and partners to ensure a streamlined implementation of all products.
  • Identify project risks and implement appropriate mitigation plans.
  • Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization.
  • Maintain and update all internal applications associated with implementation projects.
  • Articulate the value of Five9's Professional Services through presentations, demonstrations and open discussion with customers.

Key Qualifications:

  • 5+ years as a Program Manager, Scrum Master, or Technical Consultant.
  • Heavy experience with managing multiple projects across multiple customers simultaneously while requiring little or no oversight and/or direction.
  • Exposure to Artificial Intelligence within the Voice and Digital channels.
  • Contact Center Industry experience highly preferred.
  • Experience managing implementations of Five9 or other VoIP Call Center solutions including IVA (Genesys, Avaya, Cisco, Aspect, LiveOps, NICE) is highly desired.
  • Some knowledge of SaaS CRM solutions (Salesforce, Dynamics, NetSuite, Oracle Service Cloud, Zendesk, ServiceNow) is desired.
  • Must be willing to travel up to 10% or as needed regionally with some national and international travel possible (valid passport required).
  • Excellent verbal and written skills required.
  • BA/BS or equivalent experience is required.
  • One or more of the following certifications is preferred; PMP, PRINCE2, Agile or Kanban related certifications.

Key Skills:

  • Must possess a strong combination of project management skills, technical call center expertise, AI, and client development.
  • Must be an expert at developing and maintaining positive and productive relationships with clients; impeccable communication skills and ability to understand clients' needs is imperative.
  • Must be a natural leader:  Able to build collaborative relationships with supervisors and peers; Able to delegate responsibilities with ease; Able to provide constructive feedback and praise; Able to understand and educate others.
  • Strong knowledge of CCaaS, AI, CRM, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR and Call Center practices.
  • Must be strategic thinker; Able to understand the 'Big-Picture"; Able to think quickly and adeptly when solving complex problems.
  • Must demonstrate a strong sense of accountability and ownership with the ability to take proactive action and act with urgency as circumstances require.
  • Exceptional with time management and organization.
  • Bilingual skills a plus.

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