... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Security Guard Surveillance
Rochester, NY · On-site
$19.73/hr
... professionals across the globe. Not the job for you. Make sure to check out all our jobs. We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Security Guard Surveillance
Rochester, NY · On-site
$19.73/hr
... professionals across the globe. Not the job for you. Make sure to check out all our jobs. We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Security Guard Surveillance
Rochester, NY · On-site
$19.73/hr
... professionals across the globe. Not the job for you. Make sure to check out all our jobs. We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Security Guard Surveillance
Rochester, NY · On-site
$19.73/hr
... professionals across the globe. Not the job for you. Make sure to check out all our jobs. We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Security Guard Surveillance
Rochester, NY · On-site
$19.73/hr
... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Security Guard Surveillance
Rochester, NY · On-site
$19.73/hr
... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Security Guard Surveillance
Rochester, NY · On-site
$19.73/hr
... professionals across the globe. Not the job for you. Make sure to check out all our jobs. We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Security Guard Surveillance
Rochester, NY · On-site
$19.73/hr
... professionals across the globe. Not the job for you. Make sure to check out all our jobs. We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Security Guard Surveillance
Rochester, NY · On-site
$19.73/hr
... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Security Guard Surveillance
Rochester, NY · On-site
$19.73/hr
... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Security Guard Surveillance
Rochester, NY · On-site
$19.73/hr
... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Security Guard Surveillance
Rochester, NY · On-site
$19.73/hr
... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Surveillance Security Officer
Pittsford, NY · On-site
$19.44/hr
... professionals across the globe. Not the job for you. Make sure to check out all our jobs. We also have tactical, concierge, and even casual roles available. Employment is contingent on the successful ...
Surveillance Security Officer
Pittsford, NY · On-site
$19.44/hr
... professionals across the globe. Not the job for you. Make sure to check out all our jobs. We also have tactical, concierge, and even casual roles available. Employment is contingent on the successful ...
Personal Trainer
Pittsford, NY · On-site
$25 - $45/hr
... professional growth. Join Our Team of Elite In-Home Personal Trainers - Empower Lives through ... Focus 100% on your clients' goals while our dedicated concierge handles client requests and ...
Personal Trainer
Pittsford, NY · On-site
$25 - $45/hr
... professional growth. Join Our Team of Elite In-Home Personal Trainers - Empower Lives through ... Focus 100% on your clients' goals while our dedicated concierge handles client requests and ...
Personal Trainer
Marion, NY · On-site
$25 - $45/hr
... professional growth. Join Our Team of Elite In-Home Personal Trainers - Empower Lives through ... Focus 100% on your clients' goals while our dedicated concierge handles client requests and ...
Personal Trainer
Marion, NY · On-site
$25 - $45/hr
... professional growth. Join Our Team of Elite In-Home Personal Trainers - Empower Lives through ... Focus 100% on your clients' goals while our dedicated concierge handles client requests and ...
Personal Trainer
Canandaigua, NY · On-site
$35 - $45/hr
... professional growth. Join Our Team of Elite In-Home Personal Trainers - Empower Lives through ... Focus 100% on your clients' goals while our dedicated concierge handles client requests and ...
Quick apply
Personal Trainer
Canandaigua, NY · On-site
$35 - $45/hr
... professional growth. Join Our Team of Elite In-Home Personal Trainers - Empower Lives through ... Focus 100% on your clients' goals while our dedicated concierge handles client requests and ...
Overnight Security Mobile Patrol
Rochester, NY · On-site
$20.16/hr
... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Overnight Security Mobile Patrol
Rochester, NY · On-site
$20.16/hr
... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Surveillance Security Officer
Pittsford, NY · On-site
$19.44/hr
... professionals across the globe. Not the job for you. Make sure to check out all our jobs. We also have tactical, concierge, and even casual roles available. Employment is contingent on the successful ...
Surveillance Security Officer
Pittsford, NY · On-site
$19.44/hr
... professionals across the globe. Not the job for you. Make sure to check out all our jobs. We also have tactical, concierge, and even casual roles available. Employment is contingent on the successful ...
... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Overnight Security Mobile Patrol
Rochester, NY · On-site
$20.16/hr
... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Overnight Security Mobile Patrol
Rochester, NY · On-site
$20.16/hr
... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Personal Trainer
Irondequoit, NY · On-site
$25 - $45/hr
... professional growth. Join Our Team of Elite In-Home Personal Trainers - Empower Lives through ... Focus 100% on your clients' goals while our dedicated concierge handles client requests and ...
Quick apply
Personal Trainer
Irondequoit, NY · On-site
$25 - $45/hr
... professional growth. Join Our Team of Elite In-Home Personal Trainers - Empower Lives through ... Focus 100% on your clients' goals while our dedicated concierge handles client requests and ...
Overnight Security Mobile Patrol
Rochester, NY · On-site
$20.16/hr
... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Overnight Security Mobile Patrol
Rochester, NY · On-site
$20.16/hr
... professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Overnight Security Mobile Patrol
Rochester, NY · On-site
$20.16/hr
... professionals across the globe. Not the job for you. Make sure to check out all our jobs. We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Overnight Security Mobile Patrol
Rochester, NY · On-site
$20.16/hr
... professionals across the globe. Not the job for you. Make sure to check out all our jobs. We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Overnight Security Mobile Patrol
Rochester, NY · On-site
$20.16/hr
... professionals across the globe. Not the job for you. Make sure to check out all our jobs. We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Overnight Security Mobile Patrol
Rochester, NY · On-site
$20.16/hr
... professionals across the globe. Not the job for you. Make sure to check out all our jobs. We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security ...
Professional Concierge information
See Rochester, NY salary details
$10.91 - $12.20
3% of jobs
$12.20 - $13.50
6% of jobs
$14.62 is the 25th percentile. Wages below this are outliers.
$13.50 - $14.79
18% of jobs
$14.79 - $16.09
16% of jobs
The median wage is $16.55 / hr.
$16.09 - $17.38
19% of jobs
$17.38 - $18.67
12% of jobs
$18.82 is the 75th percentile. Wages above this are outliers.
$18.67 - $19.97
12% of jobs
$19.97 - $21.26
5% of jobs
$21.26 - $22.55
4% of jobs
$22.55 - $23.85
3% of jobs
$23.85 - $25.14
2% of jobs
$10
$17
$25
How much do professional concierge jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for professional concierge in Rochester, NY is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.99 per hour, depending on experience, location, and employer.
What is a professional concierge?
Professional concierges are hospitality professionals who assist guests or clients by providing personalized services such as making reservations, arranging transportation, recommending local attractions, and handling special requests. They are typically employed at hotels, luxury residential buildings, or corporate offices. Their main goal is to enhance the guest experience by ensuring convenience, comfort, and satisfaction through attentive and knowledgeable service.
What are the key skills and qualifications needed to thrive as a professional concierge?
To thrive as a Professional Concierge, you need in-depth knowledge of local attractions, excellent organizational abilities, and experience in hospitality or customer service. Familiarity with property management systems, reservation software, and communication platforms is typically required. Outstanding interpersonal skills, resourcefulness, and discretion help concierges build trust and exceed guest expectations. These competencies are crucial for providing seamless, personalized service and ensuring guest satisfaction in a fast-paced environment.
How does a professional concierge typically handle high-pressure situations or last-minute requests from guests?
Professional concierges are often faced with urgent guest requests, such as securing last-minute reservations or resolving unexpected issues. In these situations, they rely on strong local networks, resourcefulness, and excellent communication skills to deliver prompt solutions. Concierges must remain calm under pressure, prioritize tasks efficiently, and maintain a positive, service-oriented attitude. Collaborating closely with hotel staff and local vendors is key to fulfilling guest needs quickly and exceeding expectations.
What is the difference between Professional Concierge vs Hotel Concierge?
| Aspect | Professional Concierge | Hotel Concierge |
|---|---|---|
| Credentials | Customer service experience, certifications in hospitality or concierge services | Customer service experience, hospitality certifications often preferred |
| Work Environment | Luxury residences, corporate offices, private clubs | Hotels, resorts, hospitality venues |
| Employer & Industry | Private clients, luxury service providers | Hotels, hospitality industry |
| Common Search/Comparison | Yes | Yes |
While both roles focus on providing personalized services, a Professional Concierge typically works in private residences or corporate settings, offering tailored assistance to individual clients. A Hotel Concierge operates within the hospitality industry, assisting hotel guests with reservations, local recommendations, and other travel needs. The key difference lies in their work environment and client base, though both require strong customer service skills and relevant certifications.
Do professional concierges make good money?
Professional concierges typically earn a median annual salary ranging from $30,000 to $50,000, depending on experience, location, and employer. Higher earnings are possible with specialized skills, certifications, or working in luxury or high-end environments.
How do I get hired as a professional concierge?
To become a professional concierge, candidates typically need strong customer service skills, excellent communication abilities, and experience in hospitality or related fields. Many employers prefer candidates with a high school diploma or equivalent, and some may require certifications in hospitality or customer service. Building a professional network and demonstrating reliability can also improve job prospects.
What are the most commonly searched types of Concierge jobs in Rochester, NY?
The most popular types of Concierge jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Professional Concierge jobs?
Cities near Rochester, NY with the most Professional Concierge job openings:
$19.73/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 9 hours ago
GardaWorld rating
5.1
Based on 410 frontline employees who took The Breakroom Quiz
90th of 117 rated security
Job description
GardaWorld Security Services is Now Hiring a Surveillance Security Officer!
Ready to suit up as a Surveillance Security Guard?
What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.
As a Security Officer – Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.
What’s in it for you:
- Set schedule, Saturday & Sunday, 2pm-10pm
- Set Schedule, Saturday - Tuesday, 10pm-6am
- Hourly wage of $19.73 / hour
- A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
- We will invest in you, covering the costs of continuing education through GardaWorld Campus
- Career growth opportunities at GardaWorld
- Uniform provided at no cost
Responsibilities of Surveillance Security Guard
- Monitor security systems to detect any suspicious activity
- Document observed events and incidents, writing detailed reports
- Respond quickly to incidents or potential threats
- Conduct regular patrols to ensure the safety of the premises
- Control access to secure areas and verify the identities of visitors
- Analyze security systems to identify potential vulnerabilities or malfunctions
- Collaborate with law enforcement in case of serious situations or emergencies
- Ensure the safety and protection of individuals and property
Qualifications of a Surveillance Security Guard
- NEW YORK STATE SECURITY LICENSE
- Be authorized to work in the U.S.
- Strong report writing skills
- Strong proficiency with technology
- If you have Security, Military, Law Enforcement experience – even better!
In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.
If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.
Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
CP-51-MD-0000581-2018
What GardaWorld employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About GardaWorld
Sourced by ZipRecruiter
Industry
Public safety administration
Company size
1,001 - 5,000 Employees
Headquarters location
Montreal, QC, CA