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Production Support Jobs in Connecticut (NOW HIRING)

Centrix

MFG Support-Label Area

Shelton, CT · On-site

$17.75 - $24/hr

Job Title Responsible for supporting functions related to operations as well as label and customer ... Generate appropriate product labels for all applicable work orders on a daily basis, moving them ...

Centrix Inc

MFG Support-Label Area

Shelton, CT · On-site

$17.75 - $24/hr

Responsible for supporting functions related to operations as well as label and customer ... Generate appropriate product labels for all applicable work orders on a daily basis, moving them ...

Centrix Inc

MFG Support-Label Area

Shelton, CT · On-site

$17.75 - $24/hr

Responsible for supporting functions related to operations as well as label and customer ... Generate appropriate product labels for all applicable work orders on a daily basis, moving them ...

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Showing results 21-40

All JobsProduction Support JobsProduction Support Jobs in Connecticut

Production Support information

See Connecticut salary details

$10

$33

$63

How much do production support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for production support in Connecticut is $33.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $51.20 per hour, depending on experience, location, and employer.

What is a production support?

Production support roles are responsible for maintaining and troubleshooting software applications and systems that are already in use by end-users or clients. These professionals monitor applications for issues, respond to incidents or outages, and work to resolve technical problems quickly to minimize downtime. They often collaborate with development and operations teams to ensure smooth and reliable system performance, and may also be involved in deploying updates or patches. Their main goal is to keep business-critical systems running efficiently and to address user concerns in a timely manner.

What are common challenges in production support, and how can they be managed?

Production Support professionals often encounter challenges such as resolving urgent system outages, managing high-pressure incidents, and troubleshooting complex technical issues under tight deadlines. To effectively manage these challenges, strong communication skills are essential for coordinating with development and infrastructure teams, as well as for providing timely updates to stakeholders. Developing a robust understanding of the supported applications and maintaining clear documentation can also help in quickly diagnosing and resolving recurring issues. Continuous learning and adopting proactive monitoring tools further enhance problem resolution and minimize downtime.

What skills and qualifications are needed for production support?

To thrive as a Production Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or IT. Familiarity with monitoring tools, ticketing systems (such as Jira or ServiceNow), and knowledge of databases or scripting languages are typically required. Effective communication, attention to detail, and the ability to work under pressure are crucial soft skills for this role. These skills ensure rapid issue resolution, system stability, and efficient collaboration with technical teams to maintain seamless business operations.

Is production support a stressful job?

Production support is often considered a high-pressure role because it involves maintaining critical systems, troubleshooting issues quickly, and ensuring minimal downtime. The job requires strong problem-solving skills, the ability to work under tight deadlines, and sometimes irregular or on-call hours, which can contribute to stress levels.

What is the difference between Production Support vs Application Support?

AspectProduction SupportApplication Support
Primary FocusMaintaining and resolving issues in live production environmentsSupporting and troubleshooting software applications, often in testing or pre-production stages
Work EnvironmentReal-time, live systems with high availability requirementsDevelopment, testing, and staging environments
Common CertificationsITIL, ServiceNow certificationsApplication-specific certifications (e.g., Oracle, SAP)
Employer UsageFinancial institutions, telecoms, large enterprisesSoftware vendors, IT consulting firms, enterprise IT teams

Production Support and Application Support roles often overlap but differ mainly in focus. Production Support handles live systems ensuring uptime and quick issue resolution, while Application Support deals with supporting software applications during development or testing phases. Both roles require technical skills and problem-solving abilities, but Production Support emphasizes real-time incident management in critical environments.

What is a production support worker?

A production support worker is responsible for maintaining and troubleshooting manufacturing or IT production systems to ensure smooth operations. They often monitor equipment, resolve technical issues, and may use tools like diagnostic software, working in shifts to support continuous production. Strong problem-solving skills and technical knowledge are essential for this role.

What are the most commonly searched types of Production Support jobs in Connecticut?

The most popular types of Production Support jobs in Connecticut are:

What are popular job titles related to Production Support jobs in Connecticut?

For Production Support jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Production Support jobs in Connecticut look for?

The top searched job categories for Production Support jobs in Connecticut are:

What cities in Connecticut are hiring for Production Support jobs?

Cities in Connecticut with the most Production Support job openings:

Production Support jobs near you
Infographic showing various Production Support job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $69,185 per year, or $33.3 per hour.

Production Support Associate - Level II - 3rd Shift

Cummins

Bloomfield, CT • On-site

$15 - $19/hr

Full-time

Re-posted 23 days ago

Cummins rating

8.0

Company rating: 8.0 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

136th of 540 rated manufacturers

Job description

In this role, you will make an impact in the following ways: 

  • Ensure Safety: Proactively stop work and report any major injury hazards, and comply with all HSE standards, policies, and procedures.
  • Promote Health: Report any work-related injuries, illnesses, incidents, or hazards, and use appropriate personal protective equipment.
  • Enhance Quality: Follow standard work, process documentation, and quality procedures, and perform quality inspections to identify and control non-conforming material.
  • Achieve Production Goals: Operate equipment independently to meet customer expectations, achieve production goals, and maintain the required cycle time or engineering standards.
  • Maintain Cleanliness: Keep your work area clean and orderly, perform routine housekeeping tasks, and carry out planned operator care and maintenance tasks.
  • Support Team Members: Instruct and coach others, act as an informal resource for team members with less capability, and communicate effectively with your team and support teams.
  • Improve Processes: Participate actively in improving quality, safety, processes, material flow, and employee development.
  • Minimize Environmental Impact: Recognize how your work may impact the environment and work to minimize any negative effects, while engaging in HSE training.
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

Regular MSO job

To be successful in this role you will need the following:

  1. Collaborate Effectively: Build strong partnerships and work collaboratively with others to achieve shared objectives. This will help you integrate well into the team and contribute to collective success.
  2. Communicate Clearly: Develop and deliver communications that are tailored to the unique needs of different audiences. This ensures that everyone understands the information and can act on it appropriately.
  3. Show Courage: Be willing to address difficult issues and say what needs to be said. This will help you navigate challenges and contribute to a transparent and honest work environment.
  4. Make Quality Decisions: Make good and timely decisions that keep the organization moving forward. This will help you manage your tasks efficiently and support the overall productivity of the team.
  5. Drive Results: Consistently achieve results, even under tough circumstances. Your ability to stay focused and deliver on your commitments will be crucial for meeting production goals.
  6. Ensure Accountability: Hold yourself and others accountable to meet commitments. This will help maintain high standards and ensure that everyone is contributing effectively.
  7. Manage Complexity: Make sense of complex, high-quantity, and sometimes contradictory information to solve problems effectively. This skill will help you navigate the intricacies of the manufacturing environment.
  8. Champion Health and Safety: Model proactive health and safety behaviors by identifying, reporting, and participating in actions to improve health and safety. This will contribute to an injury-free workplace and promote a culture of safety.
  9. Apply Manufacturing Knowledge: Demonstrate your knowledge of manufacturing by correctly implementing changes in processes, equipment, and applications. This will support continuous improvement and meet the function's needs.
  10. Value Differences: Recognize and appreciate the value that different perspectives and cultures bring to the organization. This will help create an inclusive and innovative work environment.
    Education, Licenses, Certifications:
    High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
    This position may require licensing for compliance with export controls or sanctions regulations.
    Experience:
    Requires some work experience or intermediate level knowledge obtained through education, training or on-the-job experience.

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About Cummins

Sourced by ZipRecruiter

Cummins Inc., headquartered in Columbus, IN, US, is a global power leader that designs, manufactures, and distributes numerous power products and systems. With its genesis from as early as 1919, the company readily serves diverse industries such as transportation, industrial, generator drive, or marine applications, among others. At the heart of Cummins' operations, its key product lineup encompasses diesel & natural gas engines, generator sets, engine components, and filtration, emission solutions, and electrical power generation systems. Cummins deeply embodies core values of integrity, respect for diversity, teamwork, performance excellence, and social responsibility - all of which dynamically fuel their mission 'Making people's lives better by powering a more prosperous world'.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Columbus, IN, US

Year founded

1919

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