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Assistant Pos Technical Support Jobs in Connecticut

... * Assist with investigations involving data quality, inspection integrity, and system performance ... Provide on-call technical support as required. * Travel up to 15% as needed to support fleet ...

... * Assist with investigations involving data quality, inspection integrity, and system performance ... Provide on-call technical support as required. * Travel up to 15% as needed to support fleet ...

... * Assist with investigations involving data quality, inspection integrity, and system performance ... Provide on-call technical support as required. * Travel up to 15% as needed to support fleet ...

The Contractor will provide day-to-day technical support for end users of the Salesforce-based portals, troubleshoot issues, validate enhancements, and assist in feature rollout activities.

Technology Support Specialist

Kent, CT · On-site

$25 - $27.50/hr

In addition to providing responsive technical support to faculty, staff, and students, the ... * Assist end users with network connectivity, account access, authentication, and MFA support ...

Technology Support Specialist

Kent, CT · On-site

$25 - $27.50/hr

In addition to providing responsive technical support to faculty, staff, and students, the ... * Assist end users with network connectivity, account access, authentication, and MFA support ...

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Assistant Pos Technical Support information

What is the difference between Assistant Pos Technical Support vs Help Desk Technician?

AspectAssistant Pos Technical SupportHelp Desk Technician
CredentialsTypically requires basic IT certifications or relevant experienceOften requires CompTIA A+ or similar certifications
Work EnvironmentSupports point-of-sale systems in retail or hospitality settingsProvides technical support for various hardware/software issues in office or call center environments
Employer & IndustryRetail, hospitality, or service industriesIT service providers, corporate IT departments
Search & Comparison IntentUnderstanding roles supporting POS systemsAssisting with general IT support tasks

Assistant Pos Technical Support focuses on maintaining and troubleshooting point-of-sale systems in retail or hospitality settings, often requiring specific POS knowledge. Help Desk Technicians handle broader IT issues across various hardware and software, typically in office environments. While both roles require technical skills and certifications, their work environments and primary responsibilities differ, making each suited to different career paths within IT support.

What are the most commonly searched types of Pos Technical Support jobs in Connecticut?

The most popular types of Pos Technical Support jobs in Connecticut are:

What are popular job titles related to Assistant Pos Technical Support jobs in Connecticut?

For Assistant Pos Technical Support jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Assistant Pos Technical Support jobs in Connecticut look for?

The top searched job categories for Assistant Pos Technical Support jobs in Connecticut are:

What cities in Connecticut are hiring for Assistant Pos Technical Support jobs?

Cities in Connecticut with the most Assistant Pos Technical Support job openings:

Student Technical Support Coordinator

West Haven, CT • On-site

University of New Haven
Colleges, Universities, and Professional Schools • 501 - 1,000 employees

Full-time

Re-posted 26 days ago


Job description

Job Summary:
The University of New Haven is a private university committed to preparing students for purposeful lives. They are seeking a Student Technical Support Coordinator to provide technical support to university students, assist in training student employees, and manage support services for various student populations.
Responsibilities:
• Coordinate and assist Student Technical Support Team, including training and providing feedback to enable student workers to build new skills and increase engagement.
• Develop workflows and processes for help desk technicians to improve the quality of service to users.
• Serve as a subject matter expert to provide troubleshooting advice, and directly resolve complex technical issues.
• Ensure the student workforce provides timely, effective, and proficient customer support.
• Coordinate work schedules for the Student Technical Support Team to ensure adequate coverage is provided during peak service periods.
• Lead and mentor a group of peers in order to foster a well diverse and high-performing team
• Support collaboration tools, communication software, and personal computing technologies – administer loaner equipment when necessary
• Manage student loaner pool, and determine eligibility based on criteria such as current courses, current laptop status, and student needs
• Maintain student loaner pool, and determine eligibility based on criteria such as current courses,, current laptop status, and student needs
• Contribute to improving the student support digital presence by participating in projects that solve problems and increase reach
• Coordinate necessary supplies for the student technical support office and follow established process for proceeding.
• Interview and assess potential student workers based on needs of the department and function.
• Manage ticket/service requests while meeting or exceeding defined service level expectations
• Maintain and update Student Technical Support Website (Wordpress Divi), and AI Chatbot
Qualifications:
Required:
• A Bachelor's Degree and 3-4 years of directly related experience in a Higher Education environment
• Excellent written and verbal communication skills; ability to act as the liaison between students and other offices of the University in a professional manner for seamless, timely, and problem resolution
• MacOS/iOS/Windows/Android proficient
• Must work well in a team environment
• Demonstrate good communication skills
• Be willing and able to learn new technologies
Preferred:
• Preferred experience will include a minimum of 2-3 years in general computer repair and software installation
• Some familiarity with the integration of wireless networks
• Some knowledge in Linux
Company:
University of New Haven is a school in West Haven. Founded in 1920, the company is headquartered in West Haven, USA, with a team of 501-1000 employees. The company is currently Late Stage.