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Production Support Manager Jobs in Raleigh, NC (NOW HIRING)

gpec

Product Support Rep I

Raleigh, NC

Maintain the Business (CRM) Customer Management Relationship System in accordance with Company ... Responsible for the sale of all product support offerings within an assigned geographical territory ...

gpec

Product Support Rep I

Raleigh, NC

Maintain the Business (CRM) Customer Management Relationship System in accordance with Company ... Responsible for the sale of all product support offerings within an assigned geographical territory ...

gpec

Product Support Rep I

Raleigh, NC

Maintain the Business (CRM) Customer Management Relationship System in accordance with Company ... Responsible for the sale of all product support offerings within an assigned geographical territory ...

Gregory Poole

Product Support Rep I

Raleigh, NC · On-site

Maintain the Business (CRM) Customer Management Relationship System in accordance with Company ... Responsible for the sale of all product support offerings within an assigned geographical territory ...

Sysco

Product Support Advisor-Grocery

Raleigh, NC · On-site

$20 - $22/hr

Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product ...

Voltage Energy

Production Manager

Timberlake, NC · On-site

... Production Manager to lead all production operations within our rapidly growing manufacturing ... Support hiring, onboarding, training, and workforce planning activities. * Collaborate with ...

Voltage Energy

Production Manager

Timberlake, NC · On-site

... Production Manager to lead all production operations within our rapidly growing manufacturing ... Support hiring, onboarding, training, and workforce planning activities. * Collaborate with ...

US Tech Solutions

Support Analyst

Raleigh, NC · On-site

... Management at NCDOT.Assist in the creation of document(s) which details the information ... experience providing production support or similar role Strong working knowledge of office ...

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All JobsProduction Support JobsProduction Support Manager JobsProduction Support Manager Jobs in Raleigh, NC

Production Support Manager information

See Raleigh, NC salary details

$10

$33

$64

How much do production support manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for production support manager in Raleigh, NC is $33.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $52.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

What is the role of a production support manager?

A production support manager oversees the daily operations of IT or manufacturing systems to ensure stability, performance, and availability. They coordinate troubleshooting, incident management, and system maintenance, often using tools like monitoring software, and may lead a team of support engineers or technicians.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

Is a production support manager a hard job?

A production support manager is responsible for maintaining and resolving issues in production environments, which can involve managing urgent problems, coordinating teams, and ensuring system stability. The role often requires strong problem-solving skills, technical knowledge, and the ability to work under pressure, making it a challenging position for many professionals.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

Is production support a stressful job?

Production support managers oversee resolving issues in live systems, which can be stressful due to the need for quick problem-solving and maintaining system uptime. The role often involves working under pressure, handling urgent incidents, and coordinating with technical teams to minimize downtime.

What cities near Raleigh, NC are hiring for Production Support Manager jobs?

Cities near Raleigh, NC with the most Production Support Manager job openings:

Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $70,693 per year, or $34 per hour.

Video Production Artist

Southeastern Baptist Theological Seminary

Wake Forest, NC • On-site

$15 - $18/hr

Full-time

Posted 4 days ago

Job description

Video Production Artist
Department: Media Services
Division: Operations
Reports To: Video Production Manager
Compensation: $15.00/hr - $18.00/hr
Hours: Full-time, at 39 hours per week with benefits
1. Purpose of the Job
At Southeastern Seminary and Judson College, video plays a big role in how we communicate our mission and serve our community. The Video Production Artist is a support role that helps support video content such as podcasts, promotional materials, and event edits with quality, consistency, and creativity.
2. Essential Functions and Responsibilities
  • Operate cameras and switcher for in-studio and on-location video shoots
  • Coordinate and schedule video shoots and podcast recordings with internal departments
  • Edit video content using Adobe Premiere Pro in a NAS-based workflow
  • Provide regular production support for Tuesday and Thursday chapel services, including camera and switcher operation (training provided)
  • Maintain accurate project organization, naming conventions, and updates within our project management system
  • Assist with care and maintenance of production gear and studio organization
  • Contribute to team meetings and support larger campus events as needed
  • Have an eye for capturing B-Roll during events that occur on campus

3. Other Duties and Responsibilities
  • Assist with live event setup and teardown for concerts and conferences
  • Crosstrain in additional roles to increase team flexibility

4. Supervisory Responsibilities
  • This position has no supervisory or managerial responsibilities

5. Knowledge and Skills Required
Required:
  • At least 2 years of experience or training in Adobe Premiere Pro
  • Avid communication skills
  • Familiarity with cameras, lighting, audio, and video encoding fundamentals
  • Ability to work on multiple projects at once with a high degree of organization
  • Quick learner with a team-first attitude and a strong sense of responsibility
  • Must reflect the department's values: lighthearted, others-focused, and mission-oriented

Preferred:
  • After Effects experience
  • Experience with network-attached storage (NAS) editing workflows
  • Familiarity with live production video operations (switchers, broadcast cameras, etc.)
  • Experience in Photoshop, Illustrator, or Audition

6. Fiscal Responsibility
  • None

7. Extent of Public Contact
  • None

8. Physical Demands
  • Must be able to lift and move up to 50lbs of gear
  • Must be able to stand and move for extended periods during productions

9. Working Conditions and Environment
  • Required support for chapel production on Tuesday and Thursday mornings
  • Typical hours are between 8:00 AM and 5:00 PM Monday through Thursday, 8:00 AM to 4:00 PM on Fridays, with occasional evenings or weekends depending on event needs
  • Potential need to work and support the SBC annual meeting
  • Full-time role at 39 hours per week

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