We are looking for Production Support Manager in Durham NC for 12 months Contract Job details mentioned below Title:Production Support Manager Location:Durham NC - 27701 Duration:12 months Contract ...
We are looking for Production Support Manager in Durham NC for 12 months Contract Job details mentioned below Title:Production Support Manager Location:Durham NC - 27701 Duration:12 months Contract ...
Production Support Manager/Helpdesk Manager Duration: 12+ months Location: Durham, NC Client: Direct Client Description : This position will act as the Production Support Manager for the NC FAST Help ...
Production Support Manager/Helpdesk Manager Duration: 12+ months Location: Durham, NC Client: Direct Client Description : This position will act as the Production Support Manager for the NC FAST Help ...
Production Support Specialist
Louisburg, NC · On-site
$16 - $21.50/hr
Position Summary The Manufacturing Production Support Specialist provides technical and ... Planit, ProjectManager, SAP). * ERP software (i.e. Priority, Global Shop, SAP) or general ERP/MRP ...
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Production Support Specialist
Louisburg, NC · On-site
$16 - $21.50/hr
Position Summary The Manufacturing Production Support Specialist provides technical and ... Planit, ProjectManager, SAP). * ERP software (i.e. Priority, Global Shop, SAP) or general ERP/MRP ...
Production Support Analyst
Cary, NC · On-site
The Production Support Analyst will report directly to the Manager, Production & Planning. Responsibilities Works closely with production / formulation facilities (i.e. 3rd party toller manufactures ...
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Production Support Analyst
Cary, NC · On-site
The Production Support Analyst will report directly to the Manager, Production & Planning. Responsibilities Works closely with production / formulation facilities (i.e. 3rd party toller manufactures ...
Production Support Analyst
Cary, NC · On-site
The Production Support Analyst will report directly to the Manager, Production & Planning. Responsibilities · Works closely with production / formulation facilities (i.e. 3rd party toller ...
Quick apply
Production Support Analyst
Cary, NC · On-site
The Production Support Analyst will report directly to the Manager, Production & Planning. Responsibilities · Works closely with production / formulation facilities (i.e. 3rd party toller ...
The Production Support Analyst will report directly to the Manager, Production & Planning. Responsibilities Works closely with production / formulation facilities (i.e. 3rd party toller manufactures ...
The Production Support Analyst will report directly to the Manager, Production & Planning. Responsibilities Works closely with production / formulation facilities (i.e. 3rd party toller manufactures ...
Production Support Analyst
Cary, NC · On-site
The Production Support Analyst will report directly to the Manager, Production & Planning. Responsibilities • Works closely with production / formulation facilities (i.e. 3rd party toller ...
Production Support Analyst
Cary, NC · On-site
The Production Support Analyst will report directly to the Manager, Production & Planning. Responsibilities • Works closely with production / formulation facilities (i.e. 3rd party toller ...
Application Support Manager
Cary, NC · On-site
Applications Support Manager DUTIES: Responsible for web application design and development, as ... product development team; plan and schedule deployment processes to meet project timelines; and ...
Application Support Manager
Cary, NC · On-site
Applications Support Manager DUTIES: Responsible for web application design and development, as ... product development team; plan and schedule deployment processes to meet project timelines; and ...
S. Wealth Management clients. The role of Analyst, SBL Reporting and Product Support reports into the Senior Manager, SBL Product and Data Owner. The Analyst, SBL Reporting and Product Support ...
S. Wealth Management clients. The role of Analyst, SBL Reporting and Product Support reports into the Senior Manager, SBL Product and Data Owner. The Analyst, SBL Reporting and Product Support ...
Customer Support Manager
Apex, NC · On-site +1
Description The Customer Support Manager will own every aspect of the customer experience leading ... Product Development to communicate recurring product feedback. * Sales to ensure consistent ...
Customer Support Manager
Apex, NC · On-site +1
Description The Customer Support Manager will own every aspect of the customer experience leading ... Product Development to communicate recurring product feedback. * Sales to ensure consistent ...
Customer Support Manager
Raleigh, NC · On-site
Partner closely with Product and Engineering teams to prioritize issues, improve workflows, and ensure timely resolution of customer-impacting problems * Manage and optimize support operations within ...
Customer Support Manager
Raleigh, NC · On-site
Partner closely with Product and Engineering teams to prioritize issues, improve workflows, and ensure timely resolution of customer-impacting problems * Manage and optimize support operations within ...
Customer Support Manager
Raleigh, NC · Remote
Partner closely with Product and Engineering teams to prioritize issues and resolve customer-impacting problems. * Manage and optimize support operations within Intercom or similar support platforms ...
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Customer Support Manager
Raleigh, NC · Remote
Partner closely with Product and Engineering teams to prioritize issues and resolve customer-impacting problems. * Manage and optimize support operations within Intercom or similar support platforms ...
Customer Support Manager
Raleigh, NC · Remote
Partner closely with Product and Engineering teams to prioritize issues and resolve customer-impacting problems. * Manage and optimize support operations within Intercom or similar support platforms ...
Customer Support Manager
Raleigh, NC · Remote
Partner closely with Product and Engineering teams to prioritize issues and resolve customer-impacting problems. * Manage and optimize support operations within Intercom or similar support platforms ...
Customer Support Manager
Raleigh, NC · On-site
Partner closely with Product and Engineering teams to prioritize issues, improve workflows, and ensure timely resolution of customer-impacting problems * Manage and optimize support operations within ...
Customer Support Manager
Raleigh, NC · On-site
Partner closely with Product and Engineering teams to prioritize issues, improve workflows, and ensure timely resolution of customer-impacting problems * Manage and optimize support operations within ...
Program Manager, Development Manager, Application Support Manager, Production Support Manager, Release Manager Expected Skills: Able to manage highly complex work efforts; may have advanced education ...
Program Manager, Development Manager, Application Support Manager, Production Support Manager, Release Manager Expected Skills: Able to manage highly complex work efforts; may have advanced education ...
L2 Production Support Engineer with Microsoft Defender for Endpoint and Azure
Cary, NC · On-site
$42.75 - $55.75/hr
L2 Production Support Engineer with Microsoft Defender for Endpoint and Azure Location: Cary, NC ... Own incident management from identification through resolution, including impact assessment ...
L2 Production Support Engineer with Microsoft Defender for Endpoint and Azure
Cary, NC · On-site
$42.75 - $55.75/hr
L2 Production Support Engineer with Microsoft Defender for Endpoint and Azure Location: Cary, NC ... Own incident management from identification through resolution, including impact assessment ...
Domestic relocation assistance supported. DESCRIPTION: Join our innovative team where you'll drive ... Lead end-to-end product management including strategy development, roadmap planning ...
Domestic relocation assistance supported. DESCRIPTION: Join our innovative team where you'll drive ... Lead end-to-end product management including strategy development, roadmap planning ...
Domestic relocation assistance supported. DESCRIPTION: Join our innovative team where you'll drive ... Lead end-to-end product management including strategy development, roadmap planning ...
Domestic relocation assistance supported. DESCRIPTION: Join our innovative team where you'll drive ... Lead end-to-end product management including strategy development, roadmap planning ...
Domestic relocation assistance supported. DESCRIPTION: Join our innovative team where you'll drive ... Lead end-to-end product management including strategy development, roadmap planning ...
Domestic relocation assistance supported. DESCRIPTION: Join our innovative team where you'll drive ... Lead end-to-end product management including strategy development, roadmap planning ...
Domestic relocation assistance supported. DESCRIPTION: Join our innovative team where you'll drive ... Lead end-to-end product management including strategy development, roadmap planning ...
Domestic relocation assistance supported. DESCRIPTION: Join our innovative team where you'll drive ... Lead end-to-end product management including strategy development, roadmap planning ...
Production Support Manager information
See Raleigh, NC salary details
$10.52 - $15.46
14% of jobs
$17.41 is the 25th percentile. Wages below this are outliers.
$15.46 - $20.41
29% of jobs
The median wage is $24.26 / hr.
$20.41 - $25.36
9% of jobs
$25.36 - $30.31
5% of jobs
$30.31 - $35.26
3% of jobs
$35.26 - $40.21
5% of jobs
$40.21 - $45.16
4% of jobs
$49.29 is the 75th percentile. Wages above this are outliers.
$45.16 - $50.11
6% of jobs
$50.11 - $55.06
7% of jobs
$55.06 - $60.01
6% of jobs
$60.01 - $64.96
10% of jobs
$10
$33
$64
How much do production support manager jobs pay per hour?
As of Jul 25, 2026, the average hourly pay for production support manager in Raleigh, NC is $33.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $52.36 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Production Support Manager, and why are they important?
To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.
What is the difference between Production Support Manager vs Operations Analyst?
| Aspect | Production Support Manager | Operations Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferred | Bachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous |
| Work Environment | IT support teams, production environments, technical troubleshooting | Business operations, data analysis, process improvement |
| Employer & Industry Usage | Technology, manufacturing, service industries | Finance, consulting, corporate sectors |
The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.
What are the most common challenges faced by a Production Support Manager, and how can they be addressed?
Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.
What does a Production Support Manager do?
A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.
What cities near Raleigh, NC are hiring for Production Support Manager jobs? Cities near Raleigh, NC with the most Production Support Manager job openings:
Job description
Company Description
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.
Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package
Job Description
Hi,
This is Anthony from Infojini Consulting. Hope you are doing well!
We are looking for Production Support Manager in Durham NC for 12 months Contract
Job details mentioned below
Title:Production Support Manager
Location:Durham NC - 27701
Duration:12 months Contract
CLient: State of NC-486827
Qualifications
Required
Solid knowledge and experience with browser based applications.
Experience researching, analyzing and interpreting automated system problems.
Very good oral and written communication skills to effectively deal with all levels of the organization.
Solid experience leading a team.
Experience analyzing and projecting the needs of a team to ensure success.
Experience implementing and managing a help desk operation.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Infojini
Sourced by ZipRecruiter
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Columbia, MD, US
Year founded
2006