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Production Support Manager Jobs in Raleigh, NC (NOW HIRING)

Infojini Inc

Production Support Manager

Durham, NC

We are looking for Production Support Manager in Durham NC for 12 months Contract Job details mentioned below Title:Production Support Manager Location:Durham NC - 27701 Duration:12 months Contract ...

Capital Bank

Production Support Analyst

Cary, NC

The Production Support Analyst will report directly to the Manager, Production & Planning. Responsibilities Works closely with production / formulation facilities (i.e. 3rd party toller manufactures ...

SuCitta Stealth

Production Support Analyst

Cary, NC · On-site

The Production Support Analyst will report directly to the Manager, Production & Planning. Responsibilities Works closely with production / formulation facilities (i.e. 3rd party toller manufactures ...

Capital Bank

Production Support Analyst

Cary, NC · On-site

The Production Support Analyst will report directly to the Manager, Production & Planning. Responsibilities • Works closely with production / formulation facilities (i.e. 3rd party toller ...

Truist

Production Support Engineer III

Raleigh, NC

$40.75 - $53.25/hr

... support for all project work. Consult and partner with the business product owners to understand ... Ability to plan and manage projects and solve complex problems by applying best practices 5.Ability ...

Infojini Inc

PROJECT MANAGER

Raleigh, NC

Program Manager, Development Manager, Application Support Manager, Production Support Manager, Release Manager Expected Skills: Able to manage highly complex work efforts; may have advanced education ...

HirexHire

Customer Support Manager

Raleigh, NC · Remote

Partner closely with Product and Engineering teams to prioritize issues and resolve customer-impacting problems. * Manage and optimize support operations within Intercom or similar support platforms ...

WM

Fleet Field Support Manager

Raleigh, NC

$106.37K - $158.97K/yr

... energy production projects. I. Job Summary Manages the full fleet of primary and secondary ... Communicates facility support observations, findings, and corrective action issues to the Group ...

JS Consulting

Prod Support

Raleigh, NC · On-site

Experience with application/production support and incident management in the banking domain * Experience with FIS applications such as IBS Insights is preferred * Certified in ITIL and Six Sigma ...

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See Raleigh, NC salary details

$10

$33

$64

How much do production support manager jobs pay per hour?

As of May 30, 2026, the average hourly pay for production support manager in Raleigh, NC is $33.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $52.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Production Support Manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What are the most common challenges faced by a Production Support Manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

What does a Production Support Manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

What cities near Raleigh, NC are hiring for Production Support Manager jobs? Cities near Raleigh, NC with the most Production Support Manager job openings:
Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in Raleigh, NC as of May 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, and 6% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $70,693 per year, or $34 per hour.
Production Support Manager

Production Support Manager

Infojini Inc

Durham, NC

Contractor

Posted 5 days ago

Job description

Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

Hi,
This is Anthony from Infojini Consulting. Hope you are doing well!
We are looking for Production Support Manager in Durham NC for 12 months Contract


Job details mentioned below
Title:Production Support Manager
Location:Durham NC - 27701
Duration:12 months Contract
CLient: State of NC-486827

Qualifications

Required
Solid knowledge and experience with browser based applications.
Experience researching, analyzing and interpreting automated system problems.
Very good oral and written communication skills to effectively deal with all levels of the organization.
Solid experience leading a team.
Experience analyzing and projecting the needs of a team to ensure success.
Experience implementing and managing a help desk operation.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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