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Production Support Manager Jobs in Kitchener, ON

Provide direct, hands-on site support throughout implementation and transformation activities ... Strong stakeholder management and influencing skills, including the ability to drive results ...

Position Summary Magellan Aerospace, Kitchener has an exciting new opportunity for a Production ... Coordinate the application of support functions within the assigned department/cell to ensure ...

... and production support, collaborating with cross-functional teams (50%). * Drive NCMR/Quality ... Initiate and manage continuous improvement projects using Six Sigma, 5S, Kaizen, and other lean ...

Day shift, with flexibility to support cross-shift coordination ABOUT SMARTER ALLOYS Smarter Alloys ... You will work directly with production management, engineering, and the millwright to translate our ...

Day shift, with flexibility to support cross-shift coordination ABOUT SMARTER ALLOYS Smarter Alloys ... You will work directly with production management, engineering, and the millwright to translate our ...

Control Systems Integrator

Hamilton, ON · On-site

CA$35 - CA$52/hr

Troubleshoot and resolve issues under real production conditions * Collaborate with electrical designers, project managers, and customers * Support multiple projects concurrently with minimal ...

Troubleshoot and resolve issues under real production conditions * Collaborate with electrical designers, project managers, and customers * Support multiple projects concurrently with minimal ...

Senior Product Manager (Hybrid)

Hamilton, ON · On-site +1

CA$97K - CA$129K/yr

As a Senior Product Manager supporting Stryker's Smart Care portfolio, you will help shape the future of connected healthcare by developing strategies that expand the adoption of innovative digital ...

Production Team Leader

Guelph, ON · On-site

CA$93K - CA$103K/yr

The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim ... Support and manage employee issues, as they arise, including progressive discipline * Responsible ...

Supports a clean environment that is ready for rush periods and time-sensitive requests through ... by the Restaurant Manager or Restaurant Owner Health & Safety * Works in compliance with ...

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

This role reports to the Manager of Customer Success. Functional Accountabilities Act as a Product ... Support Technical Readiness for Customers * Partner with Implementations Manager on scoping ...

Showing results 41-60

Production Support Manager information

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

Is a production support manager a hard job?

A production support manager's role involves overseeing the resolution of technical issues, maintaining system stability, and coordinating support teams, which can be demanding due to the need for strong problem-solving skills and the ability to work under pressure. The job often requires knowledge of IT systems, troubleshooting tools, and sometimes working outside regular hours to ensure continuous operations.

Is production support a stressful job?

Production support managers oversee the resolution of technical issues in live environments, which can involve high-pressure situations and urgent problem-solving. The role often requires strong communication skills, the ability to handle on-call responsibilities, and managing critical system uptime, which can contribute to stress levels depending on workload and organizational support.

What cities near Kitchener, ON are hiring for Production Support Manager jobs?

Cities near Kitchener, ON with the most Production Support Manager job openings:

Infographic showing various Production Support Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, and 4% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Regional Production Change Lead

Kenvue

Guelph, ON

CA$153K - CA$217K/yr

Full-time

PTO

Posted 4 days ago


Key responsibilities

  • Lead the deployment of the Operational Excellence system across manufacturing sites within the region.

  • Build Operational Excellence capability within site teams through training, coaching, and mentoring.

  • Provide hands-on support during implementation and transformation activities to ensure sustainable delivery of business results.


Kenvue rating

9.1

Company rating: 9.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Kenvue is currently recruiting for a:

Regional Production Change Lead

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

REGIONAL MAKE EXCELLENCE AMERICAS

Location:

North America, United States, Pennsylvania, Lititz

Work Location:

Fully Onsite

What you will do

The Regional Make Excellence (MEX) Lead is responsible for leading the deployment of the Operational Excellence system across manufacturing sites within the region. The role owns execution of site diagnostics, development and implementation of transformation plans, capability building, coaching of site leaders and change agents, and ensuring sustainable delivery of business results. This leader serves as the link between site deployment teams, regional leadership, and the Global Make Excellence organization to ensure consistent application of standards and continuous improvement across the region.

Key Responsibilities
  • Leads Operational Excellence deployment activities at targeted sites, including site preparation, data gathering and analysis, diagnostics, development of implementation plans, and delivery of transformation initiatives aligned to site business objectives.
  • Build Operational Excellence capability within site teams through training, coaching, mentoring, and knowledge transfer activities.
  • Coach and mentor site implementation leaders, change agents, and future deployment resources to develop sustainable organizational capability.
  • Provide direct, hands-on site support throughout implementation and transformation activities.
  • Maintain ongoing engagement with deployed sites to ensure standardization and sustainability of improvements and achievement of targeted business results.
  • Lead and execute Operational Excellence Health Checks and Site System Checks to verify adherence to standards and methodologies.
  • Monitor site performance dashboards and intervene as needed through coaching, training, resource alignment, or escalation.
  • Escalate implementation risks, issues, and capability gaps to the appropriate organizational levels.
  • Ensure consistent deployment and integrity of Operational Excellence standards across all sites.
  • Capture proven practices and benchmark opportunities and partner with region and global teams to integrate learnings into the broader system.
  • Identify and recommend improvements to deployment methodologies based on implementation experience and business results.
  • Build strong partnerships with site leadership teams, site Operational Excellence, regional Make and Quality leaders, Finance, Engineering, Maintenance, and global Operational Excellence leaders.
Required Qualifications
  • Bachelor’s degree required.
  • Minimum 10-12 years of Supply Chain experience across Plan, Source, Make, and/or Deliver functions.
  • Demonstrated experience leading manufacturing transformation, operational excellence, lean, continuous improvement, and production system deployments.
  • Lean and/or Six-Sigma certification
  • Strong understanding of manufacturing operations, financial performance drivers, and business improvement methodologies.
  • Proven ability to lead change management efforts and develop leaders into effective change agents.
  • Strong stakeholder management and influencing skills, including the ability to drive results without direct authority.
  • Demonstrated skills in building organizational capability through coaching, mentoring, and knowledge transfer.
  • Strong communication, facilitation, and leadership skills.
Desired Qualifications
  • Advanced degree preferred.
  • Black Belt or Master Black Belt certification
  • Line management experience in Manufacturing, Quality, or Organizational Development.
  • Project Management certification preferred (PMP, FPX, or equivalent).
  • Experience developing high-performing organizations and future supply chain leaders.
  • Knowledge of competency management and capability-building systems.
  • Experience working in regional or multi-site manufacturing environments.

What’s in it for you

Annual base salary for new hires in this position ranges:

$153,850.00 - $217,200.00

This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors.

  • Competitive Benefit Package*

  • Paid Company Holidays, Paid Vacation, Volunteer Time & More!

  • Learning & Development Opportunities

  • Kenvuer Impact Networks

  • This list could vary based on location/region

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.


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