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Production Support Manager Jobs in Kitchener, ON

Sleeman Breweries

Brewing Supervisor

Guelph, ON · On-site

Inventory & Materials Management * Order brewing-specific raw materials asrequiredto support production. * Support inventory control activities andassistwith month-end raw material counts.

MealSuite

Product Operations Manager

Cambridge, ON · On-site

CA$112K - CA$120K/yr

About the Role We are seeking a Product Operations Manager to help optimize and scale how MealSuite ... Retirement savings support - employer retirement contribution programs * Health benefits ...

MealSuite

Product Operations Manager

Cambridge, ON · On-site

CA$112K - CA$120K/yr

About the Role We are seeking a Product Operations Manager to help optimize and scale how MealSuite ... Retirement savings support - employer retirement contribution programs * Health benefits ...

Wilfrid Laurier University

Production Cook

Waterloo, ON

CA$21.72 - CA$23.30/hr

General Manager, Food Services Employee Group: UFCW Application Deadline: Open Until Filled ... We recognize the unique heritages of Indigenous peoples and support their intentions to preserve ...

IKO Industries, Inc

Production Operator

Hamilton, ON · On-site

CA$29.58/hr

The Production Operator will report to the Operations Manager. Role: Production Operator Starting ... AI is used only to support our recruiting and hiring team, and decisions are always made by the ...

ATS Automation

Technical Product Manager

Cambridge, ON

CA$112K - CA$154K/yr

The Technical Product Manager, Digital Transformation is responsible for driving the roadmap ... supports the successful rollout of digital capabilities that improve engineering efficiency ...

Cannabismarketspace

Director of Production

Brantford, ON · On-site

$100 - $130/hr

Develop and manage production schedules, resource allocation, and dry materials management to meet ... Identify, recommend, and support capital investment projects that improve capacity, efficiency, or ...

Stryker

Product Manager - Emergency Care

Hamilton, ON · On-site

CA$83K - CA$111K/yr

Hybrid Product Manager, Emergency Care Canada Join Stryker's Emergency Care team and help drive the ... Lead customer segmentation, targeting, positioning, and value proposition development to support ...

Kenvue

Regional Production Change Lead

Waterloo, ON · On-site

CA$153K - CA$217K/yr

Provide direct, hands-on site support throughout implementation and transformation activities ... Strong stakeholder management and influencing skills, including the ability to drive results ...

Kenvue

Regional Production Change Lead

Breslau, ON · On-site

CA$153K - CA$217K/yr

Provide direct, hands-on site support throughout implementation and transformation activities ... Strong stakeholder management and influencing skills, including the ability to drive results ...

Kenvue

Regional Production Change Lead

Cambridge, ON · On-site

CA$153K - CA$217K/yr

Provide direct, hands-on site support throughout implementation and transformation activities ... Strong stakeholder management and influencing skills, including the ability to drive results ...

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All JobsProduction Support JobsProduction Support Manager JobsProduction Support Manager Jobs in Kitchener, ON

Production Support Manager information

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

Is a production support manager a hard job?

A production support manager's role involves overseeing the resolution of technical issues, maintaining system stability, and coordinating support teams, which can be demanding due to the need for strong problem-solving skills and the ability to work under pressure. The job often requires knowledge of IT systems, troubleshooting tools, and sometimes working outside regular hours to ensure continuous operations.

Is production support a stressful job?

Production support managers oversee the resolution of technical issues in live environments, which can involve high-pressure situations and urgent problem-solving. The role often requires strong communication skills, the ability to handle on-call responsibilities, and managing critical system uptime, which can contribute to stress levels depending on workload and organizational support.

What cities near Kitchener, ON are hiring for Production Support Manager jobs?

Cities near Kitchener, ON with the most Production Support Manager job openings:

Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, and 4% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Production Operator

Mirion Technologies

Cambridge, ON

Full-time

Re-posted 3 days ago

Mirion Technologies rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

35th of 161 rated electronics manufacturers

Job description

 The primary function of a Production Operator is to perform a variety of major set ups, processing, fabrication, assembly, inspection, finishing, cleaning, welding, testing and rework on product. As well as various support duties associated with the manufacturing and shipment of product. The operator must also be capable of learning manual skills, work to drawings and procedures and keep accurate records.

 

Core Duties/Responsibilities:

  • Manufacture the products according to assigned documentation, with a high degree of workmanship.
  • Tasks include: swaging, drawing, x-raying, etching and the use of a vacuum bake out oven.
  • Receive oral and written instructions and perform the task per those instructions and procedures.
  • Operate manufacturing equipment to supply assembled or sub –assembled products and perform inspection checks to ensure conformance with quality standards and customer requirements.
  • Assemble, measure, test, mark, inspect and pack assemblies and sub-assemblies as required.
  • Fabricate various assemblies and components by following and interpreting specifications to meet all quality standards.
  • Set up and operate equipment required to perform a variety of in-process, final or special tests to inspect, classify or verify that the product meets customer requirements, specifications and quality standards.
  • Work alone or with peers, maintaining appropriate behavioural conduct per the guidelines in the employee manual.

Other Responsibilities:

  • Suggest ways to improve processes, procedures or product quality to the Manufacturing Manager or the Engineering Manager.
  • Evaluate engineering prototypes to help determine possible manufacturing difficulties or potential problems.
  • Maintain a clean and tidy work area, including legible and complete records.
  • Comply with all safety procedures.
  • Perform other related duties as assigned.

Responsibilities – Safety & Quality:

  • All employees are expected to follow government and corporate laws, rules, regulations, policies, and procedures.
  • All Cambridge employees play a role in the implementation of the site Quality and Safety Policy, which outlines a safe work environment as the foundation for the business unit’s goal to create a positive customer experience.

Contact

  • Daily contact with manufacturing, quality and engineering personnel

Direction

  • Direction and supervision is received from the Manufacturing Manager.

Qualifications and Requirements:

EDUCATIONAL

  • Must possess a high school diploma or equivalent

EXPERIENCE

  • Some exposure to a manufacturing facility

OTHER REQUIREMENTS

  • Proficient written and verbal communication

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

  • The physical requirements for this position include bending, lifting, and walking, sitting, turning and repetitive motion. The occasional exposure to noise, dust and toxic fumes ensure all proper safety equipment is worn at these times.

Mirion Technologies (IST Canada) ULC is in compliant with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We are an equal opportunity employer that is committed in providing accommodations for applicants with disabilities upon request at any stage of the recruitment process. Please advise the Human Resources Department of any accommodations you may need during the recruitment process.

Artificial Intelligence (AI) is used in our hiring process to screen for keywords and minimum qualifications for the role, a human reviews all applications

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