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Production Support Manager Jobs in Utah (NOW HIRING)

Human Interest

Manager, Customer Success Support

Lindon, UT · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

Partner with Product/Program Management teams to drive platform and process improvements * Leverage ... Proven success scaling support operations across multiple channels * Comfortable being dynamic and ...

Human Interest

Manager, Customer Success Support

Lindon, UT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Partner with Product/Program Management teams to drive platform and process improvements * Leverage ... Proven success scaling support operations across multiple channels * Comfortable being dynamic and ...

InComm Payments

Product Support Analyst I

Sandy, UT

We are continuously expanding our support activities with new products, and we work in a multi ... Document activities in the call management and ticketing system as required. * Understand, utilize ...

InComm Payments

Product Support Analyst I

Sandy, UT · On-site

We are continuously expanding our support activities with new products, and we work in a multi ... Document activities in the call management and ticketing system as required. * Understand, utilize ...

MUSH

Production Manager

West Valley City, UT · On-site

Role Description The Production Manager will provide first-level support to front line employees and drive continuous improvement in our facility's production lines. The ideal candidate possesses a ...

MUSH

Production Manager

West Valley City, UT

Role Description The Production Manager will provide first-level support to front line employees and drive continuous improvement in our facility's production lines. The ideal candidate possesses a ...

Lion Energy

Production Manager

American Fork, UT · On-site

$75K - $95K/yr

Production Manager -- Battery Manufacturing (American Fork, UT) About the Role We are launching a ... Support equipment upgrades, line optimization, and scaling efforts Team Leadership * Build, train ...

Franz Bakery

Production Manager

West Jordan, UT · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Production Manager is responsible for managing the planning, directing, coordinating and ... Support and adherence to Franz Core Values. Job Requirements: * Minimum 5 years of progressively ...

Mush

Production Manager

West Valley City, UT · On-site

Role Description The Production Manager will provide first-level support to front line employees and drive continuous improvement in our facility's production lines. The ideal candidate possesses a ...

Franz Bakery

Production Manager

West Jordan, UT · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Production Manager is responsible for managing the planning, directing, coordinating and ... Support and adherence to Franz Core Values. Job Requirements: * Minimum 5 years of progressively ...

HONEYVILLE INC

Production Manager

Ogden, UT · On-site

The Production Manager owns and leads the day-to-day operating through the Daily Directional ... Supporting Line Plans by partnering with LPL's to eliminate waste and increase efficiencies ...

HONEYVILLE INC

Production Manager

Ogden, UT · On-site

The Production Manager owns and leads the day-to-day operating through the Daily Directional ... Supporting Line Plans by partnering with LPL's to eliminate waste and increase efficiencies ...

McBride Consulting

Senior Logistics Manager

UT · On-site

  • Life

  • Retirement

  • PTO

Program & Product Support * Identify and analyze funding, manpower, material, facility, and service ... Coordinate with Product Support Managers, Material Support Managers, and functional specialists ...

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Production Support Manager information

See Utah salary details

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How much do production support manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for production support manager in Utah is $31.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $49.04 per hour, depending on experience, location, and employer.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

Is a production support manager a hard job?

A production support manager's role involves overseeing the resolution of technical issues, maintaining system stability, and coordinating support teams, which can be demanding due to the need for strong problem-solving skills and the ability to work under pressure. The job often requires knowledge of IT systems, troubleshooting tools, and sometimes working outside regular hours to ensure continuous operations.

Is production support a stressful job?

Production support managers oversee the resolution of technical issues in live environments, which can involve high-pressure situations and urgent problem-solving. The role often requires strong communication skills, the ability to handle on-call responsibilities, and managing critical system uptime, which can contribute to stress levels depending on workload and organizational support.

What cities in Utah are hiring for Production Support Manager jobs?

Cities in Utah with the most Production Support Manager job openings:

Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $66,209 per year, or $31.8 per hour.

Application Support Consultant

Sonsoft Inc

Salt Lake City, UT

Full-time

Re-posted 3 days ago

Job description

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description
  • At least 5 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes
  • At least 4 years of experience in Unix, SQL, Java
  •          Production support-batch monitoring/issue resolution
  •          User support Handling
  •          Incident management
  •          Problem management
  •          Driving Support efficiencies - doing FFAs, fixes, change management etc
  •          Automation- using scripting/tool development.
  • At least Y years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment 
  • At least X years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes
  • Analytical and Communication skills 
  • project and talent management
  • Experience with project management
Qualifications
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 7 years of experience with Information Technology.
Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a FULL TIME job oppurtunity.
  2. Only US Citizen, Green Card Holder, GC-EAD, H4-EAD, L2-EAD, E3 Visa, TN VIsa can apply.
  3. No OPT-EAD & H1-B for this position.

  4. Please do mention your Current US Visa Status while applying.

Sonsoft logo

About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

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