Production Operations Manager Jobs in Webster, MA

Production Manager

• Location: On-Site | Ashworth Awards | North Attleboro, MA
• Schedule:
  • Monday–Friday, 8:00 AM – 5:00 PM 
• Reports To: General Manager

About the Role:

Ashworth Awards is seeking an experienced Production Manager to lead our internal production operations and production team.  This role is responsible for daily production planning and execution, team leadership, quality, safety, equipment, process improvement, and operational efficiency.

The Production Manager will lead production supervisors/team leads and manufacturing personnel while working closely with Sales, Business Operations, Design, Human Resources, and Executive Leadership to ensure production goals and customer expectations are consistently met.

What You'll Be Responsible For:

• Lead, coach, develop, and hold production supervisors and employees accountable for performance, quality, productivity, and safety.
• Oversee daily production schedules, staffing, workflow, priorities, and resource allocation to meet customer commitments and deadlines.
• Develop and improve production processes, workflows, SOPs, and operational systems to increase efficiency, consistency, and quality.
• Monitor production KPIs and use data to identify issues, improve performance, and drive continuous improvement.
• Identify and resolve production bottlenecks, quality issues, equipment problems, material shortages, and workflow challenges.
• Manage production equipment, preventative maintenance, facility resources, and equipment repair or replacement needs.
• Establish and maintain quality standards while investigating defects and implementing corrective and preventative actions.
• Maintain a safe and organized work environment and ensure compliance with OSHA and company safety requirements.
• Partner with Purchasing, Receiving, Sales, Business Operations, and other teams to coordinate inventory, materials, production priorities, and customer needs.
• Maintain appropriate production documentation, records, SOPs, and operational procedures while ensuring team ownership and compliance.
• Support staffing needs including recruiting, onboarding, training, scheduling, performance management, and employee development.
• Contribute to operational planning, budgeting, strategic initiatives, and improvements that support company growth.
  

Qualifications:

• 5+ years of progressive production, manufacturing, or operations leadership experience.
• 2+ years of experience managing production teams, supervisors, or team leads.
• Experience with production scheduling, labor planning, quality, safety, inventory, and process improvement.
• Experience in custom manufacturing, fabrication, assembly, or made-to-order production preferred.
• Strong problem-solving, organizational, communication, and leadership skills.
• Experience with ERP/MRP systems; Oracle NetSuite experience is a plus.
• Proficiency with Microsoft Office and Google Workspace.
• Knowledge of OSHA requirements and manufacturing safety practices.
• Lean Manufacturing, Six Sigma, Kaizen, 5S, or similar continuous improvement experience is a plus.
• Laser cutting/engraving equipment experience is preferred but not required.
• Adobe Illustrator familiarity is a plus.
• Bachelor's degree in Operations, Manufacturing, Business, Engineering, or a related field preferred; equivalent experience will be considered.
  

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Ideal Candidate

The ideal candidate is a hands-on leader who thrives in a fast-paced environment, takes ownership of results, and enjoys solving problems and improving processes. They are comfortable leading from the floor, developing employees, making decisions under pressure, and balancing productivity, quality, safety, and customer needs.

They communicate clearly, hold themselves and others accountable, and take pride in building an efficient, organized, and high-performing production operation.

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About Ashworth Awards:

Ashworth Awards has been a trusted partner in recognition for over 60 years, supporting race directors, event organizers, coaches, and organizations across the country. We exist to inspire active and healthful participation in communities, changing the world one medal at a time.

Our work goes beyond products.  We help bring events to life, celebrate achievement, and create meaningful moments of recognition for thousands of people every year.

Compensation:

• $65k - $75k per year, based on experience
• Consistent full-time schedule
• Opportunity to build and improve internal systems

How to Apply:

Please submit your resume along with a brief note describing your experience with HR systems, file management, and process automation.