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Product Support Manager Jobs in Delaware (NOW HIRING)

About Product Management Roles at Danaher Are you excited by the challenge of shaping innovative ... Supporting product launch activities including marketing and sales enablement Who This Is For

About Product Management Roles at Danaher Are you excited by the challenge of shaping innovative ... Supporting product launch activities including marketing and sales enablement Who This Is For

About Product Management Roles at Danaher Are you excited by the challenge of shaping innovative ... Supporting product launch activities including marketing and sales enablement Who This Is For

The Fraud Product Manager will build and lead a dedicated product management function focused on ... Build a prioritized roadmap of fraud initiatives, each supported by a clear business case covering ...

The Fraud Product Manager will build and lead a dedicated product management function focused on ... Build a prioritized roadmap of fraud initiatives, each supported by a clear business case covering ...

The Fraud Product Manager will build and lead a dedicated product management function focused on ... Build a prioritized roadmap of fraud initiatives, each supported by a clear business case covering ...

Product Data & Specification Management - Owns coordination and governance of SKU creation, code ... Marketing Execution & Performance Insights - Supports execution of marketing initiatives, including ...

Senior Product Manager

Dover, DE · On-site

$126K - $166K/yr

... supported, we invite you to explore this exciting opportunity with us. Position Summary The Sr. ... The Sr. Product Manager, Enterprise Systems recommends prioritization and investment decisions ...

Senior Product Manager

Dover, DE · On-site

$132 - $178/hr

... supported, we invite you to explore this exciting opportunity with us.**Position Summary**The Sr. ... The Sr. Product Manager, Enterprise Systems recommends prioritization and investment decisions ...

Senior Product Manager

Dover, DE · On-site

$132 - $178/hr

... supported, we invite you to explore this exciting opportunity with us. Position Summary The Sr. ... The Sr. Product Manager, Enterprise Systems recommends prioritization and investment decisions ...

New

Senior Product Manager

Dover, DE

$126K - $166K/yr

... supported, we invite you to explore this exciting opportunity with us. Position Summary The Sr. ... The Sr. Product Manager, Enterprise Systems recommends prioritization and investment decisions ...

Showing results 41-60

Product Support Manager information

See Delaware salary details

$39.5K

$92.1K

$164.1K

How much do product support manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for product support manager in Delaware is $92,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,600.00 and $105,600.00 per year, depending on experience, location, and employer.

How does a product support manager typically collaborate with other departments to resolve customer issues?

Product Support Managers often serve as a bridge between the customer support team, engineering, and product management. When complex customer issues arise, they coordinate with technical teams to investigate root causes and develop solutions, while keeping customers informed throughout the process. They also relay recurring feedback to product managers to influence future improvements. This cross-functional collaboration is essential for ensuring customer satisfaction and driving product enhancements.

Is product support a stressful job?

Product Support Managers often handle customer issues, technical troubleshooting, and coordinate with teams, which can be demanding and require strong problem-solving skills. The role may involve managing high-pressure situations, especially during product outages or urgent requests, but effective communication and organization can help mitigate stress levels.

What is a product support manager?

A Product Support Manager is a professional responsible for overseeing the support and maintenance of a company's products after they have been sold to customers. They manage support teams, handle customer inquiries or issues, and implement strategies to improve customer satisfaction and product performance. Their role often includes coordinating with other departments such as product development, sales, and engineering to ensure that customer feedback is addressed and that products continue to meet user needs. Product Support Managers play a crucial role in ensuring a positive customer experience and fostering long-term client relationships.

What is the difference between Product Support Manager vs Customer Service Manager?

AspectProduct Support ManagerCustomer Service Manager
Required CredentialsBachelor's degree in Business, Engineering, or related field; technical knowledge often preferredBachelor's degree in Business, Communications, or related field
Work EnvironmentTechnical support teams, product-focused departmentsCustomer service centers, call centers, client-facing teams
Employer & Industry UsageTech companies, software firms, hardware manufacturersRetail, telecom, service industries
Common Search & Comparison IntentUnderstanding technical support roles, product-related problem solvingCustomer interaction, service quality management

The Product Support Manager focuses on technical support and resolving product-related issues, often requiring technical expertise. In contrast, the Customer Service Manager oversees overall customer satisfaction and service quality. Both roles are essential in customer-facing environments but differ in their focus and skill requirements.

What is a typical product support manager salary?

A product support manager's salary typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, and the position often requires strong communication and technical skills.

What are the key skills and qualifications needed to thrive as a product support manager, and why are they important?

To thrive as a Product Support Manager, you need a solid understanding of product functionality, troubleshooting processes, and customer support operations, often supported by a degree in business, IT, or a related field. Familiarity with CRM systems, ticketing platforms, and analytics tools, as well as certifications in ITIL or customer service, are typically important. Excellent communication, leadership, and problem-solving skills help build effective teams and foster positive customer relationships. These skills ensure timely resolution of issues, enhance customer satisfaction, and drive continuous improvement in support processes.
What are popular job titles related to Product Support Manager jobs in Delaware? For Product Support Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Product Support Manager jobs in Delaware look for? The top searched job categories for Product Support Manager jobs in Delaware are:
What cities in Delaware are hiring for Product Support Manager jobs? Cities in Delaware with the most Product Support Manager job openings:
Infographic showing various Product Support Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $92,144 per year, or $44.3 per hour.

Product Manager Internships

Danaher

Middletown, DE • On-site

Other

Re-posted 20 days ago


Danaher rating

7.7

Company rating: 7.7 out of 10

Based on 29 frontline employees who took The Breakroom Quiz


Job description

How It Works

This is not an active job listing. By submitting your interest, you’ll be among the first to know when internship opportunities open at Danaher. While the roles described here reflect the types of positions we typically recruit for, specific openings have not yet been finalized. If your background aligns with future opportunities, we’ll reach out directly when formal applications become available.

About Product Management Roles at Danaher

Are you excited by the challenge of shaping innovative products that accelerate the future of medicine? As a Product Management Intern at Danaher, you’ll join a collaborative team working across R&D, marketing, and sales to bring cutting-edge life sciences solutions from ideation to market. This role would offer hands-on experience in product strategy, market research, and cross-functional collaboration that directly impacts our product portfolio’s success.

What You Might Work On
  • Assisting in the development and execution of product strategies and roadmaps

  • Conducting market research and competitive analysis to guide product decisions

  • Creating product documentation such as user stories, wireframes, and product briefs

  • Collaborating with cross-functional teams to define detailed product requirements

  • Monitoring product performance and gathering user feedback for continuous improvement

  • Supporting product launch activities including marketing and sales enablement

Who This Is For
  • Students currently pursuing an MBA or related graduate degree

  • Strong analytical and problem-solving skills with the ability to interpret complex data

  • Experience driving relevant projects and working collaboratively across teams

Bonus:
  • Experience creating business cases and contributing to product management projects
Company Description

At Aldevron, part of the Danaher family, we’re shaping the future of medicine by advancing science in meaningful ways. Our global team is dedicated to combining best-in-class products and service with an ideal environment to enable vital new discoveries worldwide. We value diverse backgrounds and experiences and invest in your growth through hands-on learning and leadership engagement. Join us to accelerate the discovery, development, and delivery of life-changing solutions.


What Danaher employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Danaher logo

About Danaher

Sourced by ZipRecruiter

We are a science and technology innovator committed to helping our customers solve complex challenges, and improving quality of life around the world. A global family of more than 20 operating companies, we drive meaningful innovation in some of today's most dynamic, growing industries.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

1984