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Product Support Manager Jobs in Arizona (NOW HIRING)

Republic Services

Oracle Support Manager

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... supporting applications that are essential for managing throughout their entire lifecycle. The ... Develops and maintains productive working relationships with project sponsors and key systems users.

Republic Services

Oracle Support Manager

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... supporting applications that are essential for managing throughout their entire lifecycle. The ... Develops and maintains productive working relationships with project sponsors and key systems users.

Alphabe Insight

Customer Support Manager

Phoenix, AZ

Customer Support Manager At Beloform Craft, we believe that exceptional customer experiences define ... We are a forward-thinking company dedicated to delivering high-quality products and building ...

Alphabe Insight

Customer Support Manager

Phoenix, AZ

Customer Support Manager At Beloform Craft, we believe that exceptional customer experiences define ... We are a forward-thinking company dedicated to delivering high-quality products and building ...

Global Credit Union

IM Service Support Manager

Glendale, AZ · On-site

$109K - $191K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Represent IM Operations within Enterprise Architecture and Agile Product Development programs ... IT support or service delivery environment. Experience managing or contributing to Service Desk ...

Global Credit Union

IM Service Support Manager

Glendale, AZ · Hybrid

$109K - $191K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Represent IM Operations within Enterprise Architecture and Agile Product Development programs ... IT support or service delivery environment. Experience managing or contributing to Service Desk ...

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All JobsProduct Support JobsProduct Support Manager JobsProduct Support Manager Jobs in Arizona

Product Support Manager information

See Arizona salary details

$36.8K

$85.8K

$152.8K

How much do product support manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for product support manager in Arizona is $85,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,800.00 and $98,300.00 per year, depending on experience, location, and employer.

What is a product support manager?

A Product Support Manager is a professional responsible for overseeing the support and maintenance of a company's products after they have been sold to customers. They manage support teams, handle customer inquiries or issues, and implement strategies to improve customer satisfaction and product performance. Their role often includes coordinating with other departments such as product development, sales, and engineering to ensure that customer feedback is addressed and that products continue to meet user needs. Product Support Managers play a crucial role in ensuring a positive customer experience and fostering long-term client relationships.

How does a product support manager typically collaborate with other departments to resolve customer issues?

Product Support Managers often serve as a bridge between the customer support team, engineering, and product management. When complex customer issues arise, they coordinate with technical teams to investigate root causes and develop solutions, while keeping customers informed throughout the process. They also relay recurring feedback to product managers to influence future improvements. This cross-functional collaboration is essential for ensuring customer satisfaction and driving product enhancements.

What are the key skills and qualifications needed to thrive as a product support manager, and why are they important?

To thrive as a Product Support Manager, you need a solid understanding of product functionality, troubleshooting processes, and customer support operations, often supported by a degree in business, IT, or a related field. Familiarity with CRM systems, ticketing platforms, and analytics tools, as well as certifications in ITIL or customer service, are typically important. Excellent communication, leadership, and problem-solving skills help build effective teams and foster positive customer relationships. These skills ensure timely resolution of issues, enhance customer satisfaction, and drive continuous improvement in support processes.

What is the difference between Product Support Manager vs Customer Service Manager?

AspectProduct Support ManagerCustomer Service Manager
Required CredentialsBachelor's degree in Business, Engineering, or related field; technical knowledge often preferredBachelor's degree in Business, Communications, or related field
Work EnvironmentTechnical support teams, product-focused departmentsCustomer service centers, call centers, client-facing teams
Employer & Industry UsageTech companies, software firms, hardware manufacturersRetail, telecom, service industries
Common Search & Comparison IntentUnderstanding technical support roles, product-related problem solvingCustomer interaction, service quality management

The Product Support Manager focuses on technical support and resolving product-related issues, often requiring technical expertise. In contrast, the Customer Service Manager oversees overall customer satisfaction and service quality. Both roles are essential in customer-facing environments but differ in their focus and skill requirements.

What are the most commonly searched types of Product Support jobs in Arizona?

The most popular types of Product Support jobs in Arizona are:

What are popular job titles related to Product Support Manager jobs in Arizona?

For Product Support Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Product Support Manager jobs in Arizona look for?

The top searched job categories for Product Support Manager jobs in Arizona are:

What cities in Arizona are hiring for Product Support Manager jobs?

Cities in Arizona with the most Product Support Manager job openings:

Product Support Manager jobs near you
Infographic showing various Product Support Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $85,794 per year, or $41.2 per hour.

Product Support Specialist - Hunting/Archery

Garmin International, Inc.

Tucson, AZ • On-site

Full-time

Re-posted 9 days ago

Garmin rating

8.8

Company rating: 8.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

14th of 159 rated electronics manufacturers

Job description

Overview
We are seeking a full-time Product Support Specialist - Archery at Garmin's location in Tucson, AZ. In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and web posts in a timely manner while escalating issues for resolution, documentation, and follow-up when necessary.
Core Business Hours: Mon - Fri 8:00am - 5:00pm
Essential Functions
  • Resolve basic customer concerns regarding Garmin products and services via phone calls, email inquiries, chats and social media/web formats
  • Display strong customer support skills and always maintain professional interactions with Garmin customers and co-workers
  • Become knowledgeable in the specifications, capabilities and operation of Garmin products
  • Remain current on changes in policies, procedures, and product offerings
  • Complete tasks and/or projects of basic complexity within defined process accurately and timely
  • Thoroughly document work in an organized and timely manner
  • Work a consistent and reliable schedule as identified by management

Basic Qualifications
  • High School Diploma or GED
  • Demonstrated interest for the product segment and interest in developing product knowledge
  • Demonstrated customer service expertise
  • Demonstrated strong and effective verbal, written, and interpersonal communication skills
  • Personal or professional demonstrated technical aptitude, problem solving and troubleshooting ability
  • Must exhibit professionalism, be team-oriented, possess a positive attitude, work well with others and have excellent time management and follow-up skills
  • Demonstrated reliable and predictable attendance
  • Demonstrated computer skills and ability to navigate multiple screens

Desired Qualifications
  • Fluency in Spanish, Portuguese and/or French languages in addition to English

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits

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