ZipRecruiter

Log In

1

Product Support Engineer Jobs in Nevada (NOW HIRING)

Amh

Product Delivery Manager

Las Vegas, NV · On-site

$105K - $131K/yr

Experience working in cross-functional environment(s) with engineering, product, support, and business stakeholders * Experience leading through influence; leading a scrum project team * Certified ...

KH Aerospace

Project Manager - Engineering

Sparks, NV · On-site

Support engineering change implementation, product development activities, manufacturing readiness efforts, and continuous process improvement initiatives. * Coordinate with internal and external ...

KH Aerospace

Project Manager - Engineering

Reno, NV · On-site

Support engineering change implementation, product development activities, manufacturing readiness efforts, and continuous process improvement initiatives. * Coordinate with internal and external ...

KH Aerospace

Project Manager - Engineering

Reno, NV · On-site

Support engineering change implementation, product development activities, manufacturing readiness efforts, and continuous process improvement initiatives. * Coordinate with internal and external ...

KH Aerospace

Project Manager - Engineering

Sparks, NV · On-site

Support engineering change implementation, product development activities, manufacturing readiness efforts, and continuous process improvement initiatives. * Coordinate with internal and external ...

previous page

Showing results 41-60

All JobsProduct Support Engineer JobsProduct Support Engineer Jobs in Nevada

Product Support Engineer information

See Nevada salary details

$16

$40

$69

How much do product support engineer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for product support engineer in Nevada is $40.60, according to ZipRecruiter salary data. Most workers in this role earn between $30.10 and $47.50 per hour, depending on experience, location, and employer.

What is a product support engineer?

A Product Support Engineer is a technical professional who assists customers and internal teams with troubleshooting, resolving, and preventing issues related to a company's products. They act as a bridge between the development team and end users, providing technical support, diagnosing problems, and sometimes assisting in product upgrades or installations. Their goal is to ensure customer satisfaction by addressing concerns quickly and accurately, and they often contribute to documentation and process improvements. Product Support Engineers typically have strong problem-solving skills and a deep understanding of the products they support.

What are the key skills and qualifications needed to thrive as a product support engineer?

To thrive as a Product Support Engineer, you need a solid background in troubleshooting, technical analysis, and a relevant engineering or computer science degree. Familiarity with CRM systems, ticketing platforms, and diagnostic tools is typically required, along with certifications like ITIL or CompTIA A+. Strong communication, problem-solving, and customer service skills help you effectively resolve complex issues and build customer trust. These abilities are essential for minimizing downtime, ensuring customer satisfaction, and supporting continuous product improvement.

What are some common challenges product support engineers face when resolving complex customer issues?

Product Support Engineers often encounter challenges such as diagnosing multifaceted technical problems that may involve hardware, software, or network components. They must quickly analyze logs, replicate issues, and collaborate with cross-functional teams like development or QA to find solutions. Balancing multiple cases at once while ensuring timely, clear communication with customers is also a key part of the role. Staying current with product updates and new features is essential to effectively assist users and prevent recurring issues.

What is the difference between Product Support Engineer vs Technical Support Specialist?

AspectProduct Support EngineerTechnical Support Specialist
Required CredentialsBachelor's in Engineering, Computer Science, or related field; technical certificationsAssociate's or Bachelor's degree; technical certifications often preferred
Work EnvironmentCollaborates with engineering and product teams; customer-facingPrimarily customer-facing; may work in call centers or help desks
Employer & Industry UsageTech companies, SaaS providers, hardware manufacturersIT service providers, software companies, hardware vendors

The Product Support Engineer typically has a more technical role, working closely with product development teams to resolve complex issues, while the Technical Support Specialist focuses on troubleshooting and resolving customer issues, often with less technical depth. Both roles require strong communication skills and technical knowledge, but the Product Support Engineer usually handles more advanced technical problems and collaborates on product improvements.

How much do product support engineers make in the US?

Product Support Engineers in the US typically earn between $60,000 and $90,000 annually, depending on experience, location, and industry. Entry-level roles may start around $50,000, while experienced professionals with specialized skills can earn over $100,000. Certifications and proficiency with tools like ticketing systems can influence salary levels.

Is product support engineer a stressful job?

A product support engineer's role can be stressful due to the need to quickly resolve technical issues, often under tight deadlines and with high customer expectations. The job requires strong problem-solving skills, communication, and sometimes working outside regular hours to ensure customer satisfaction and system uptime.

What are popular job titles related to Product Support Engineer jobs in Nevada?

For Product Support Engineer jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Product Support Engineer jobs in Nevada look for?

The top searched job categories for Product Support Engineer jobs in Nevada are:

What cities in Nevada are hiring for Product Support Engineer jobs?

Cities in Nevada with the most Product Support Engineer job openings:

Product Support Engineer jobs near you
Infographic showing various Product Support Engineer job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $84,448 per year, or $40.6 per hour.

Build Support Engineer - Mechanical

Alexander Dennis

Las Vegas, NV • On-site

Full-time

Retirement, PTO

Re-posted 25 days ago

Job description

Alexander Dennis is a global leader in the design and manufacture of double-deck and lightweight buses. Building on 130 years of heritage, we're leading the transition to zero-emission mobility, with 3,000 zero-emission buses sold to date. Alexander Dennis is a subsidiary of NFI Group, a leader in propulsion agnostic bus and coach mobility solutions. Operating in 10 countries, we're investing in our people and our communities, with over 31,000 buses and coaches in service around the world.
POSITION SUMMARY:
Alexander Dennis is seeking a Mechanical Build Support Engineer to join our Current Model Engineering team in Las Vegas. This is a highly hands-on engineering support role that spends approximately 70-75% of the time on the production floor working directly with manufacturing teams to troubleshoot and resolve vehicle build issues. Acting as the key link between Engineering and Production, you will investigate mechanical concerns, perform root cause analysis, review engineering drawings and CAD models, and implement practical solutions that improve product quality, manufacturability, and production efficiency. Rather than creating new designs, you will work extensively with existing drawings, specifications, bills of material, and CAD models to identify issues, validate build requirements, and support production. This role is ideal for someone who enjoys solving complex technical problems, working closely with production teams, and being actively involved in vehicle builds. Build Support is also considered an excellent pathway into broader engineering opportunities within Alexander Dennis, allowing individuals to build deep product knowledge and gain exposure to future vehicle programs, including upcoming zero-emission vehicle initiatives.
WHY JOIN US:
  • Be a part of a team leading the world's electrification of mass mobility
  • Competitive Wages and comprehensive benefit package with immediate benefit eligibility
  • Paid holidays and vacation
  • 401K with generous company match
  • Inclusive workplace culture that values and empowers team members.
  • On-the-job training in a continuous learning environment (we invested $15.9 million in 2024)
  • Advancement opportunities within our family of companies

WHAT YOU WILL DO:
  • Hands-on experience working with buses, trucks, trailers, heavy-duty vehicles, agricultural equipment, RVs, camper vans, or similar vehicle platforms
  • Practical experience troubleshooting mechanical systems and resolving production, assembly, manufacturing, or service-related issues
  • Experience performing root cause analysis using engineering drawings, CAD models, technical documentation, and other engineering tools
  • Ability to review and interrogate existing CAD models and engineering documentation to identify build, fitment, manufacturing, or quality concerns
  • Experience working with Siemens NX or similar CAD software to review models and drawings
  • Strong understanding of manufacturing, assembly, fabrication, and vehicle build processes
  • Ability to read and interpret engineering drawings, bills of material, specifications, and technical documents
  • Strong verbal communication skills with the ability to explain technical issues and engineering concepts to both technical and non-technical audiences
  • Self-starter who can work independently and effectively manage priorities with limited supervision
  • Comfortable collaborating with globally distributed teams across North America and the United Kingdom
  • Continuous improvement mindset focused on quality, efficiency, and customer satisfaction

Requirements
WHAT YOU NEED TO BE SUCCESSFUL:
  • Technical education, apprenticeship training, diploma, degree, or equivalent experience is considered an asset; however, extensive hands-on industry experience will be given greater consideration than formal educational credentials.
  • Practical engineering experience within automotive, commercial vehicle, heavy equipment, manufacturing, or related industries
  • Experience troubleshooting mechanical systems and resolving production-related issues
  • Ability to read and interpret technical drawings, engineering specifications, and bills of materials
  • Experience with CAD software such as Solid Edge or similar design platforms
  • Strong problem-solving and analytical skills
  • Knowledge of manufacturing and assembly processes
  • Ability to work effectively in both office and production environments
  • Strong communication and cross-functional collaboration skills
  • Comfortable working independently and managing competing priorities
  • Continuous improvement mindset focused on quality, efficiency, and customer satisfaction

Physical & Workplace Requirements
  • Ability to work in both office and manufacturing environments
  • Ability to stand and walk on manufacturing floors for extended periods
  • Ability to safely navigate vehicle production and assembly environments
  • Occasional lifting, bending, crouching, and climbing may be required
  • Up to 10% travel, including potential international travel

Benefits
OUR WHY:
We move people. The world's most precious cargo.
We are driven by our purpose: we move people. Our vision is to lead the evolution of sustainable on-road mass transportation and mobility, and our mission is to design, deliver, and support market-leading bus and motor coach solutions that are safe, accessible, efficient, and reliable.
Alexander Dennis is committed to administering all employment matters in accordance with the value we place on fostering an inclusive and welcoming workplace that values the contributions of all team members. We ensure that all employment decisions are based upon merit and comply with applicable employment legislation and requirements. Accommodations are available at all stages of the recruitment process, at the candidates' request.

Apply