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Product Support Engineer Jobs in Nevada (NOW HIRING)

Amh

Product Delivery Manager

Las Vegas, NV

$105K - $131K/yr

Experience working in cross-functional environment(s) with engineering, product, support, and business stakeholders * Experience leading through influence; leading a scrum project team * Certified ...

KH Aerospace

Project Manager - Engineering

Reno, NV · On-site

Support engineering change implementation, product development activities, manufacturing readiness efforts, and continuous process improvement initiatives. * Coordinate with internal and external ...

KH Aerospace

Project Manager - Engineering

Sparks, NV · On-site

Support engineering change implementation, product development activities, manufacturing readiness efforts, and continuous process improvement initiatives. * Coordinate with internal and external ...

KH Aerospace

Project Manager - Engineering

Reno, NV · On-site

Support engineering change implementation, product development activities, manufacturing readiness efforts, and continuous process improvement initiatives. * Coordinate with internal and external ...

KH Aerospace

Project Manager - Engineering

Reno, NV

Support engineering change implementation, product development activities, manufacturing readiness efforts, and continuous process improvement initiatives. * Coordinate with internal and external ...

KH Aerospace

Project Manager - Engineering

Minden, NV · On-site

Support engineering change implementation, product development activities, manufacturing readiness efforts, and continuous process improvement initiatives. * Coordinate with internal and external ...

Ametek

Lead Product Engineer

Carson City, NV · On-site

This role is responsible for sustaining engineering, manufacturing support, and value analysis / value engineering (VA/VE), while also leading product design and owning technical execution for new ...

Ametek

Lead Product Engineer

Carson City, NV · On-site

This role is responsible for sustaining engineering, manufacturing support, and value analysis / value engineering (VA/VE), while also leading product design and owning technical execution for new ...

BOXABL

AR Developer/Engineer

Las Vegas, NV

$129K/yr

... products before they're built. You'll bridge the gap between raw CAD geometry and a compelling ... to support customer-facing sales and design experiences * Collaborate with design engineers to ...

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All JobsProduct Support Engineer JobsProduct Support Engineer Jobs in Nevada

Product Support Engineer information

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How much do product support engineer jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for product support engineer in Nevada is $40.60, according to ZipRecruiter salary data. Most workers in this role earn between $30.10 and $47.50 per hour, depending on experience, location, and employer.

What does a product support engineer do?

A product support engineer provides technical assistance and troubleshooting for a company's products or services. They analyze issues, communicate solutions to customers or internal teams, and often use diagnostic tools and technical knowledge to resolve problems efficiently. This role typically requires strong communication skills, technical expertise, and familiarity with product documentation and support software.

What are the key skills and qualifications needed to thrive as a product support engineer?

To thrive as a Product Support Engineer, you need a solid background in troubleshooting, technical analysis, and a relevant engineering or computer science degree. Familiarity with CRM systems, ticketing platforms, and diagnostic tools is typically required, along with certifications like ITIL or CompTIA A+. Strong communication, problem-solving, and customer service skills help you effectively resolve complex issues and build customer trust. These abilities are essential for minimizing downtime, ensuring customer satisfaction, and supporting continuous product improvement.

What is the difference between Product Support Engineer vs Technical Support Specialist?

AspectProduct Support EngineerTechnical Support Specialist
Required CredentialsBachelor's in Engineering, Computer Science, or related field; technical certificationsAssociate's or Bachelor's degree; technical certifications often preferred
Work EnvironmentCollaborates with engineering and product teams; customer-facingPrimarily customer-facing; may work in call centers or help desks
Employer & Industry UsageTech companies, SaaS providers, hardware manufacturersIT service providers, software companies, hardware vendors

The Product Support Engineer typically has a more technical role, working closely with product development teams to resolve complex issues, while the Technical Support Specialist focuses on troubleshooting and resolving customer issues, often with less technical depth. Both roles require strong communication skills and technical knowledge, but the Product Support Engineer usually handles more advanced technical problems and collaborates on product improvements.

How much do product support engineers make in the US?

Product Support Engineers in the US typically earn between $60,000 and $90,000 annually, depending on experience, location, and industry. Entry-level roles may start around $50,000, while experienced professionals with specialized skills can earn over $100,000. Certifications and proficiency with tools like ticketing systems can influence salary levels.

What is a product support engineer?

A Product Support Engineer is a technical professional who assists customers and internal teams with troubleshooting, resolving, and preventing issues related to a company's products. They act as a bridge between the development team and end users, providing technical support, diagnosing problems, and sometimes assisting in product upgrades or installations. Their goal is to ensure customer satisfaction by addressing concerns quickly and accurately, and they often contribute to documentation and process improvements. Product Support Engineers typically have strong problem-solving skills and a deep understanding of the products they support.

What are some common challenges product support engineers face when resolving complex customer issues?

Product Support Engineers often encounter challenges such as diagnosing multifaceted technical problems that may involve hardware, software, or network components. They must quickly analyze logs, replicate issues, and collaborate with cross-functional teams like development or QA to find solutions. Balancing multiple cases at once while ensuring timely, clear communication with customers is also a key part of the role. Staying current with product updates and new features is essential to effectively assist users and prevent recurring issues.
What are popular job titles related to Product Support Engineer jobs in Nevada? For Product Support Engineer jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Product Support Engineer jobs in Nevada look for? The top searched job categories for Product Support Engineer jobs in Nevada are:
What cities in Nevada are hiring for Product Support Engineer jobs? Cities in Nevada with the most Product Support Engineer job openings:
Product Support Engineer jobs near you
Infographic showing various Product Support Engineer job openings in Nevada as of August 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $84,448 per year, or $40.6 per hour.

Sales & Engineering Support / Product Liaison

Aruze Gaming Global, Inc

Las Vegas, NV • On-site

$19.50 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Empire Technological Group Limited dba Aruze gaming Global is looking to add a Sales & Engineering Support / Product Liaison to our team!
Responsibilities:
  • Manage all Beta Test Bank operations in coordination with Sales and Product Management.
  • Serve as a project coordinator between Sales and Product Teams for custom configurations and delivery timelines.
  • Product management including game slicks, par sheets, and digital content management.
  • Monitor and escalate issues related to product readiness and customer delivery.
  • Collect and document detailed customer requirements for custom slot machine builds.
  • Assist in the preparation and distribution of internal and external product launch materials.
  • Facilitate cross-functional alignment across Sales, Engineering, and Product during key deals and product rollouts.
  • Provide regular sales forecast updates in collaboration with Finance, Sales, and Operations Teams.
  • Maintain and improve access to product management tools and resources, including reorganization of internal/external portals.
  • Review and distribute newly released game math and marketing collateral.
  • Provide day-to-day support to organizational leadership as needed.
  • Support sales leadership with the creation of proposals, CRM data entry, and pipeline tracking.
  • Coordinate communication between engineering, product, and sales on custom configurations and timelines.
  • Track and escalate product and delivery issues as needed.
  • Other duties as requested and/or assigned.

Skills:
  • Bachelor's degree in business, engineering, or a related field (or equivalent professional experience).
  • Strong organizational and time management skills, with the ability to prioritize multiple tasks effectively.
  • Excellent interpersonal and written communication skills.
  • Experience with CRM systems such as Salesforce and project management platforms is preferred.
  • Proven ability to work cross-functionally with technical and non-technical teams.
  • Experience or interest in the gaming, manufacturing, or technology sectors is a plus.
To learn more about us and quick response on applications, please visit our website: Please visit Home - Aruze Gaming (aruzeglobal.com) / to learn more about Empire Technological Group Limited!
Benefits:
401(k)
Medical, Dental, Vision
Life insurance
Paid Time Off
Disability Insurance
Schedule: 8-hour shift
Job Type: Full-time
Empire Technological Group Limited dba Aruze Gaming Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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