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Product Support Coordinator Jobs (NOW HIRING)

Adecco

Support Coordinator

Merrimack, NH

$20 - $25/hr

Team Support Coordinator Location: Merrimack, NH Pay Rate: $20.00-$25.00 per hour Job Summary We ... Monitor production schedules to ensure orders remain on track for timely completion. * Maintain ...

ERMCO

Production Support Coordinator

Kenosha, WI

The Production Support Coordinator plays a vital role in ensuring smooth operations across production and administrative functions. This position is responsible for managing production orders ...

STULZ USA

Customer Support Coordinator

Frederick, MD · On-site

$21 - $23/hr

This position provides administrative and project support to the Technical Support Team within Product Support. Essential Duties and Responsibilities Technical Support Coordination: * Support ...

STULZ USA

Customer Support Coordinator

Frederick, MD · On-site

$21 - $23/hr

This position provides administrative and project support to the Technical Support Team within Product Support. Essential Duties and Responsibilities Technical Support Coordination: * Support ...

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Product Support Coordinator information

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How much do product support coordinator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for product support coordinator in the United States is $25.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a product support coordinator?

To thrive as a Product Support Coordinator, you need strong customer service skills, attention to detail, and a background in business or technical support, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems, ticketing platforms like Zendesk or Salesforce, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and organizational skills help you efficiently address customer issues and coordinate with internal teams. These skills ensure timely and effective support, driving customer satisfaction and maintaining smooth product operations.

What are some common challenges product support coordinators face when balancing customer inquiries and internal communication?

Product Support Coordinators often juggle multiple customer inquiries while also acting as a liaison between customers and internal teams such as engineering or product management. One common challenge is prioritizing urgent issues without neglecting routine support requests. Additionally, translating technical feedback from customers into actionable insights for internal teams requires strong communication and problem-solving skills. Maintaining clear, concise records and staying organized can greatly help manage these responsibilities efficiently.

What is the difference between Product Support Coordinator vs Customer Service Representative?

AspectProduct Support CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge often preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support teams, office settings, sometimes remoteCall centers, retail, office settings, remote options
Employer & Industry UsageTech companies, manufacturing, electronicsRetail, telecom, service industries
Common Search & ComparisonFocuses on technical product support and coordinationFocuses on customer interaction and issue resolution

The Product Support Coordinator and Customer Service Representative roles share some customer interaction skills but differ mainly in technical knowledge and support focus. The coordinator handles technical issues and product support coordination, often requiring technical knowledge, while the representative primarily manages general customer inquiries and service requests.

Is product support a stressful job?

Product Support Coordinators often handle customer inquiries, troubleshoot issues, and ensure product functionality, which can involve managing tight deadlines and high-volume workloads. The role may be stressful during peak times or when resolving complex problems, but strong communication skills and technical knowledge can help manage pressure effectively.

What is a product support coordinator?

A product support coordinator is responsible for assisting customers with product-related issues, coordinating technical support, and ensuring customer satisfaction. They often communicate with technical teams, document support cases, and may use tools like CRM software to track and resolve issues efficiently.

What cities are hiring for Product Support Coordinator jobs?

Cities with the most Product Support Coordinator job openings:

What are the most commonly searched types of Product Support jobs?

The most popular types of Product Support jobs are:

What states have the most Product Support Coordinator jobs?

States with the most job openings for Product Support Coordinator jobs include:

What are popular job titles related to Product Support Coordinator jobs?

For Product Support Coordinator jobs, the most frequently searched job titles are:

Infographic showing various Product Support Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $52,828 per year, or $25.4 per hour.

Support Coordinator

Merrimack, NH

Adecco
Recruiting and Staffing Services • 10K+ employees
Learn more about Adeccoexternal

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Team Support Coordinator

Location: Merrimack, NH
Pay Rate: $20.00–$25.00 per hour

Job Summary

We are seeking a Team Support Coordinator to help coordinate daily production activities and ensure customer orders are completed accurately and shipped on schedule. This position plays an important role in coordinating between production, inventory, shipping, and other internal teams to keep operations running smoothly.

The ideal candidate is organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced manufacturing environment.

Key Responsibilities
  • Schedule and coordinate production orders based on priorities, deadlines, materials, and available resources.
  • Monitor production schedules to ensure orders remain on track for timely completion.
  • Maintain accurate inventory records and assist with inventory control activities.
  • Monitor material availability and communicate potential shortages or delays to the appropriate teams.
  • Coordinate with production, inventory, shipping, and other departments to ensure orders are completed and shipped on time.
  • Track order status and follow up on outstanding production or material requirements.
  • Identify potential scheduling or production delays and communicate issues to the appropriate personnel.
  • Assist with resolving inventory discrepancies and coordinating adjustments as needed.
  • Maintain accurate records, schedules, and documentation related to production orders and inventory.
  • Prioritize multiple orders and tasks while meeting deadlines.
  • Communicate effectively with various departments to ensure production and shipping goals are met.
  • Support continuous improvement efforts related to scheduling, inventory management, and order fulfillment.
  • Perform other administrative and production-support duties as assigned.
Qualifications
  • Previous experience in a manufacturing, production, inventory, scheduling, or operations environment preferred.
  • Strong organizational and time-management skills.
  • Excellent attention to detail and ability to maintain accurate records.
  • Strong communication and coordination skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Strong problem-solving and critical-thinking skills.
  • Comfortable working with computers and Microsoft Office applications.
  • Ability to work effectively with multiple departments and teams.
  • Experience with ERP, inventory management, or production scheduling systems is a plus.

If you are interested in this position, please apply using the link provided and be sure to include an updated resume.


Pay Details: $20.00 to $25.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.