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Product Operations Manager Jobs in Washington, IA

Proficiency with Microsoft Office, ERP/CRM systems, and service tools * Skilled at crossfunctional ... Partner with Production and Operations teams to align with customer expectations, capacity and ...

Proficiency with Microsoft Office, ERP/CRM systems, and service tools * Skilled at cross-functional ... Partner with Production and Operations teams to align with customer expectations, capacity and ...

Engages customers and patients by greeting them and offering assistance with products and services ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Develop and apply a bug priority rubric for revenue-generating and operations-critical workflows ... Prior experience in product management, engineering, or a fast-moving startup role is highly ...

Assistant Managers of GM, Perishables, and Store Operations; Service Managers Positions that Report to you: Retail Product & Pricing Specialist Primary Duties and Responsibilities : * Maintains a ...

Supports store operations by shadowing or assisting the Store Manager in leading store throughout ... Engages customers and patients by greeting them and offering assistance with products and services.

Supports store operations by shadowing or assisting the Store Manager in leading store throughout ... Engages customers and patients by greeting them and offering assistance with products and services.

COAs, other customer mandated documentation) * Assist operations in new product (AQP) and equipment ... Managing the Quality Team * Ensuring the following tasks are completed either through direct ...

... products. * Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action ...

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Product Operations Manager information

See Washington, IA salary details

$45.9K

$142K

$175.5K

How much do product operations manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for product operations manager in Washington, IA is $141,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,600.00 and $175,500.00 per year, depending on experience, location, and employer.

What is a product operations manager?

A Product Operations Manager is responsible for streamlining processes, tools, and data to support product teams and drive efficient product development. They act as a bridge between product management, engineering, and other departments to ensure alignment and remove obstacles. Their duties often include managing product analytics, improving workflows, and supporting go-to-market strategies, all to help the product team deliver high-quality products faster.

How does a product operations manager typically collaborate with product, engineering, and customer success teams?

A Product Operations Manager acts as a bridge between product, engineering, and customer success teams by streamlining communication, aligning priorities, and ensuring that feedback from customers is integrated into the product development lifecycle. They facilitate cross-functional meetings, manage project timelines, and help teams set and track key performance indicators. By centralizing processes and documentation, Product Operations Managers enable faster decision-making and ensure that all stakeholders are working toward shared goals, ultimately improving product outcomes and customer satisfaction.

What are the key skills and qualifications needed to thrive as a product operations manager, and why are they important?

To thrive as a Product Operations Manager, you need strong analytical skills, process optimization experience, and a background in product management or operations, often supported by a relevant degree. Familiarity with tools like Jira, Asana, SQL, and data visualization platforms, as well as knowledge of Agile methodologies, is typically required. Excellent communication, cross-functional collaboration, and problem-solving abilities are crucial soft skills for excelling in this role. These skills ensure the efficient delivery of product initiatives, alignment across teams, and the ability to drive continuous improvement within the organization.

What is the difference between Product Operations Manager vs Product Manager?

AspectProduct Operations ManagerProduct Manager
Primary FocusOptimizing product processes, data analysis, and cross-functional coordinationDefining product vision, strategy, and feature development
Required SkillsData analysis, process improvement, communicationMarket research, user experience, strategic planning
Work EnvironmentCollaborates with product teams, operations, and analyticsWorks closely with design, engineering, and marketing teams

While both roles support product success, the Product Operations Manager focuses on streamlining processes and data-driven decision-making, whereas the Product Manager drives product strategy and feature development. Understanding these differences helps organizations assign the right responsibilities and candidates for each role.

What job categories do people searching Product Operations Manager jobs in Washington, IA look for?

The top searched job categories for Product Operations Manager jobs in Washington, IA are:

What cities near Washington, IA are hiring for Product Operations Manager jobs?

Cities near Washington, IA with the most Product Operations Manager job openings:

Sales Operations Manager

Fairfield, IA • On-site

Dexter Laundry
Machinery Manufacturing • 51 - 200 employees

Full-time

Re-posted 9 days ago


Job description

Core Competencies

  • Strong organizational and operational leadership
  • Customercentric mindset with excellent communication skills
  • Ability to analyze trends and improve processes
  • Proficiency with Microsoft Office, ERP/CRM systems, and service tools
  • Skilled at crossfunctional coordination and influencing without authority
  • Calm, solutionsoriented approach in fastpaced environments

Key Responsibilities:

Customer Service Leadership

  • Lead daytoday customer service operations to ensure timely, accurate responses to inquiries.
  • Oversee order processing accuracy and customer communications.
  • Resolve escalated customer orders and shipment concerns.
  • Ensure distributor and customer interactions reflect Dexter's service standards and brand values.

Order Management & Fulfillment Oversight

  • Manage the full order lifecycle, ensuring accuracy from entry to shipment, including scheduling.
  • Monitor order flow, backlog, and timing to anticipate issues and proactively resolve them.
  • Partner with Production and Operations teams to align with customer expectations, capacity and availability.
  • Ensure documentation, order requirements, and customer records are complete and accurate.
  • Analyze customer trends and create forecasts.

Operational Process Improvement

  • Analyze forecast, order accuracy, and delivery performance to identify improvement opportunities.
  • Recommend and implement process enhancements that improve efficiency and customer satisfaction.
  • Support system improvements and automation within ERP/CRM platforms to streamline workflows.
  • Develop and maintain SOPs for customer service and order management processes.

CrossFunctional Alignment

  • Serve as the central communication point between Operations and Sales.
  • Ensure consistent, timely updates on order status, production timing, and customer needs.

Leadership & Culture

  • Promote a culture of accountability, collaboration, and continuous improvement.
  • Support training and onboarding for customer service and order management roles.
  • Take ownership of business results and contribute to a positive, wellnessfocused work environment.
  • Perform additional duties to support the operational direction of the organization.

What You Bring

  • Bachelor's degree in business, Operations, Customer Service, or related field (or equivalent experience).
  • 5+ years of experience in customer service operations, order management, logistics, or related roles.
  • Strong communication, problemsolving, and organizational skills.
  • Experience working crossfunctionally with Production, Inventory, Logistics, or Sales teams.
  • Ability to manage multiple priorities in a fastpaced environment.
  • A passion for improving processes and enhancing customer experience.

Why You'll Love Working at Dexter

  • You'll shape how Dexter delivers exceptional customer experiences.
  • You'll work closely with teams across the organization and gain broad operational visibility.
  • You'll have opportunities to grow into higherlevel operational or leadership roles.
  • Your work directly impacts customer satisfaction, distributor success, and operational performance.
  • You'll be part of a supportive, wellnessfocused culture that values collaboration and continuous improvement.
The Sales Operations Manager plays a critical role in ensuring Dexter delivers a seamless, reliable, and customer focused experience from order placement through final delivery. This role leads the teams, processes, and communication channels that support customer inquiries, order accuracy, service coordination, logistics, and distributor support.
You will partner closely with Production, Operations, Sales, and Customer Support to ensure customers receive timely, accurate information and that internal teams stay aligned. If you excel at improving processes, solving problems, and creating a smooth customer journey, this role is a strong fit.

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