Job Summary:
Kodiak Robotics, Inc. is a leader in autonomous ground transportation, committed to a safer and more efficient future. They are seeking a Product Operations Manager to bridge the gap between Product/Engineering and Operations/Field teams, optimizing processes to scale their operational footprint.
Responsibilities:
โข Partner closely with Program, Engineering, and Ops to design, document, and stand up processes that support operational scalability for our autonomous vehicle technology.
โข Own the feedback loop between Field Ops and Product & Engineering, translating operational needs into actionable product and engineering requirements.
โข Work with cross-functional teams to rapidly test, validate, and deploy new product features in an operationally-intensive environment.
โข Act as a liaison between Product, Engineering, Field Operations, and other teams to ensure alignment and smooth feature adoption.
โข Focus on driving attention to detail and timeliness in product deployment and operational workflows.
โข Define operational KPIs and monitor product performance in the field, communicating insights and risks to stakeholders.
โข Provide clear, data-driven updates on product-related operational progress, risks, and mitigation plans to leadership and cross-functional teams.
โข Ability to get gritty and operate in spaces that are not yet well defined and are subject to rapid and unexpected changes.
Qualifications:
Required:
โข 3+ years of experience in Product Operations, Technical Program Management, or a similar role at an operational-intensive technology company.
โข Highly analytical with a proven ability to use data to drive process improvements and product decisions, e.g., Kibana/Elastic.
โข Exceptional attention to detail and a track record of driving timely execution in complex environments.
โข Outstanding people and communication skills, with demonstrated experience working across diverse teams (e.g., Engineering, Field Operations, Product).
โข Must be willing to work full-time in the Lancaster, TX office.
โข A non-technical degree is acceptable, but evidence of some technical aptitude or 'nerdiness' is a plus.
โข Adeptness in leveraging generative AI tools to streamline workflows and enhance clarity and quality in stakeholder communication.
โข Ability to get gritty and operate in spaces that are not yet well defined and are subject to rapid and unexpected changes.
Preferred:
โข Operations research, industrial engineering, and/or process optimization
โข Autonomy, mobility, supply chain, or logistics
โข Working in both a startup and a larger company environment
Company:
Endlessly adaptable. Always reliable. Through the endless demands of a world in constant motion, Kodiak helps you get the job done. Founded in 2018, the company is headquartered in Mountain View, USA, with a team of 201-500 employees. The company is currently Growth Stage.