Process Manager, Fee Billing - Pulse The PULSE Network, an integral part of Capital One's financial services and banking network solutions, drives complex, customer-facing implementations, platform ...
Process Manager, Fee Billing - Pulse The PULSE Network, an integral part of Capital One's financial services and banking network solutions, drives complex, customer-facing implementations, platform ...
The Sterile Processing Manager is responsible for managing all processes associated with decontamination, inspection, sterilization, assembly and distribution of surgical instruments and medical ...
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The Sterile Processing Manager is responsible for managing all processes associated with decontamination, inspection, sterilization, assembly and distribution of surgical instruments and medical ...
Process Development Manager
Savage, MD · On-site
The Process Development Manager is responsible formanufacturing leadershipof the transition of new recipes into production, owning new product launches in production and providing support to ensure ...
Process Development Manager
Savage, MD · On-site
The Process Development Manager is responsible formanufacturing leadershipof the transition of new recipes into production, owning new product launches in production and providing support to ensure ...
Principal Process Manager - Fee Billing Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our ...
Principal Process Manager - Fee Billing Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our ...
Document Processor
Annapolis Junction, MD · On-site
As part of our growing team, we are looking for a meticulous Document Processor to support our documentation workflows and ensure records are managed accurately and efficiently. Position Summary The ...
Document Processor
Annapolis Junction, MD · On-site
As part of our growing team, we are looking for a meticulous Document Processor to support our documentation workflows and ensure records are managed accurately and efficiently. Position Summary The ...
Order Processor
Manassas, VA · On-site
$16.25 - $21/hr
Summary The Order Processor is responsible for managing and processing customer orders with accuracy and efficiency. This role ensures that all orders are entered correctly, verified for accuracy ...
Order Processor
Manassas, VA · On-site
$16.25 - $21/hr
Summary The Order Processor is responsible for managing and processing customer orders with accuracy and efficiency. This role ensures that all orders are entered correctly, verified for accuracy ...
Order Processor
Manassas, VA · On-site
$16.25 - $21/hr
Summary The Order Processor is responsible for managing and processing customer orders with accuracy and efficiency. This role ensures that all orders are entered correctly, verified for accuracy ...
Order Processor
Manassas, VA · On-site
$16.25 - $21/hr
Summary The Order Processor is responsible for managing and processing customer orders with accuracy and efficiency. This role ensures that all orders are entered correctly, verified for accuracy ...
Order Processor
Manassas, VA · On-site
$21/hr
Summary The Order Processor is responsible for managing and processing customer orders with accuracy and efficiency. This role ensures that all orders are entered correctly, verified for accuracy ...
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Order Processor
Manassas, VA · On-site
$21/hr
Summary The Order Processor is responsible for managing and processing customer orders with accuracy and efficiency. This role ensures that all orders are entered correctly, verified for accuracy ...
Loan Processor
$65K - $75K/yr
We are seeking a highly organized and detail-oriented in-office Loan Processor to join our growing ... Manage an active pipeline of approximately 15-20 loans simultaneously while meeting internal ...
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Loan Processor
$65K - $75K/yr
We are seeking a highly organized and detail-oriented in-office Loan Processor to join our growing ... Manage an active pipeline of approximately 15-20 loans simultaneously while meeting internal ...
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Order Processor
Columbia, MD · On-site
$23/hr
Order Management & Fulfillment * Process customer orders received via phone, voicemail, email, and fax * Accurately document order details in CRM systems * Generate invoices and enter orders into ...
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Be Seen First
Order Processor
Columbia, MD · On-site
$23/hr
Order Management & Fulfillment * Process customer orders received via phone, voicemail, email, and fax * Accurately document order details in CRM systems * Generate invoices and enter orders into ...
Sr. Associate, Process Manager - Treasury Management Implementation The Small Business Bank Senior Associate, Process Manager - Treasury Management Implementation Specialist will possess an in-depth ...
Sr. Associate, Process Manager - Treasury Management Implementation The Small Business Bank Senior Associate, Process Manager - Treasury Management Implementation Specialist will possess an in-depth ...
Sr. Associate, Process Manager - Treasury Management Implementation The Small Business Bank Senior Associate, Process Manager - Treasury Management Implementation Specialist will possess an in-depth ...
Sr. Associate, Process Manager - Treasury Management Implementation The Small Business Bank Senior Associate, Process Manager - Treasury Management Implementation Specialist will possess an in-depth ...
Claims Processor
Fairfax, VA · On-site
$17.50 - $22.25/hr
Job Title: Claims Processor Location(s): Fairfax, VA * Under direct supervision, reviews and ... Reports are used by management to plan for scheduling, quality improvement initiatives, workflow ...
Claims Processor
Fairfax, VA · On-site
$17.50 - $22.25/hr
Job Title: Claims Processor Location(s): Fairfax, VA * Under direct supervision, reviews and ... Reports are used by management to plan for scheduling, quality improvement initiatives, workflow ...
Manager, Process Management (Finance Tech, Intelligent Foundations & Experiences) As a Process Manager in Finance Tech, you will support the Well Managed Operational Excellence team by providing ...
Manager, Process Management (Finance Tech, Intelligent Foundations & Experiences) As a Process Manager in Finance Tech, you will support the Well Managed Operational Excellence team by providing ...
Data Processor
Adelphi, MD · On-site
Instruct, supervise, manage, and monitor site personnel ensuring data processing, review , analysis, submission of reports * Attending project meetings, schedule control, submit for permits for on ...
Data Processor
Adelphi, MD · On-site
Instruct, supervise, manage, and monitor site personnel ensuring data processing, review , analysis, submission of reports * Attending project meetings, schedule control, submit for permits for on ...
Data Processor
Rockville, MD · On-site
Instruct, supervise, manage, and monitor site personnel ensuring data processing, review , analysis, submission of reports * Attending project meetings, schedule control, submit for permits for on ...
Data Processor
Rockville, MD · On-site
Instruct, supervise, manage, and monitor site personnel ensuring data processing, review , analysis, submission of reports * Attending project meetings, schedule control, submit for permits for on ...
Data Processor
Largo, MD · On-site
Instruct, supervise, manage, and monitor site personnel ensuring data processing, review , analysis, submission of reports * Attending project meetings, schedule control, submit for permits for on ...
Data Processor
Largo, MD · On-site
Instruct, supervise, manage, and monitor site personnel ensuring data processing, review , analysis, submission of reports * Attending project meetings, schedule control, submit for permits for on ...
... a Process Manager for the Controls and Governance Team, you will support the development, testing, and oversight of the control environment for Customer, Multilingual, and Digital Accessibility ...
... a Process Manager for the Controls and Governance Team, you will support the development, testing, and oversight of the control environment for Customer, Multilingual, and Digital Accessibility ...
Data Processor
Annapolis, MD · On-site
Instruct, supervise, manage, and monitor site personnel ensuring data processing, review , analysis, submission of reports * Attending project meetings, schedule control, submit for permits for on ...
Data Processor
Annapolis, MD · On-site
Instruct, supervise, manage, and monitor site personnel ensuring data processing, review , analysis, submission of reports * Attending project meetings, schedule control, submit for permits for on ...
Data Processor
Gaithersburg, MD · On-site
Instruct, supervise, manage, and monitor site personnel ensuring data processing, review , analysis, submission of reports * Attending project meetings, schedule control, submit for permits for on ...
Data Processor
Gaithersburg, MD · On-site
Instruct, supervise, manage, and monitor site personnel ensuring data processing, review , analysis, submission of reports * Attending project meetings, schedule control, submit for permits for on ...
Processor Manager information
What is the difference between Processor Manager vs Processing Supervisor?
| Aspect | Processor Manager | Processing Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, operations, or related field | Often requires similar education, with some roles preferring supervisory or leadership certifications |
| Work Environment | Manages processing departments in banks, manufacturing, or logistics companies | Oversees processing teams in similar industries, focusing on workflow and quality control |
| Employer & Industry Usage | Common in banking, finance, manufacturing, and logistics sectors | Used interchangeably in industries like banking, manufacturing, and supply chain management |
The Processor Manager and Processing Supervisor roles share similar credentials and work environments, often overlapping in industries such as banking and manufacturing. The Processor Manager typically has broader responsibilities, including strategic planning and department oversight, while the Processing Supervisor focuses more on daily operations and team management. Both roles are essential for ensuring efficient processing workflows within organizations.
What are some common challenges faced by Processor Managers, and how can they effectively address them?
What jobs in the US pay $300,000 a year?
What is a Processor Manager?
What are the key skills and qualifications needed to thrive as a Processor Manager, and why are they important?
How much do process managers make in the US?
What does the processor manager do?
What skills do you need to be a process manager?
Capital One rating
7.8
Based on 143 frontline employees who took The Breakroom Quiz
76th of 149 rated banks
Job description
The PULSE Network, an integral part of Capital One's financial services and banking network solutions, drives complex, customer-facing implementations, platform modernizations, and seamless onboarding initiatives across a highly regulated global space. To support this rapidly evolving ecosystem, we are seeking a Manager of Process Management to lead a high-performing team dedicated to designing, optimizing, and delivering flawless workflows that eliminate operational friction and scale business efficiency. Collaborating closely with passionate, cross-functional leaders, you will influence strategic outcomes that directly boost the company's bottom line while leveraging data-driven insights to champion data integrity, establish operational benchmarks, and ensure seamless execution across the enterprise.
As Process Manager for Fee billing you will be responsible to lead the team, responsible for overseeing the configuration, validation, and execution of daily fee billing process within the settlement platform. The role ensures accurate fee application across multiple transaction types and leads initiative to streamline billing workflows, enhance automation, and maintain compliance with internal pricing polices and external partner agreements.
Responsibilities:
Daily Operations Leadership:
Oversee the daily intake, setup, and validation of fee billing forms.
Ensure timely and accurate fee mapping for transactions.
Reconcile daily outputs against internal pricing schedules and partner contracts to ensure billing integrity.
Lead the fee billing team.
Process Optimization & Automation:
Drive continuous improvement in billing accuracy, cycle time, and audit readiness.
Cross-Functional Coordination:
Collaborate with internal teams to ensure fee setups align with contractual terms.
Serve as the escalation point for complex billing discrepancies and pricing exceptions.
Documentation & Compliance:
Maintain audit-ready documentation for all fee setups, including contract packets, enforms, and validation logs.
Ensure compliance with internal controls and external regulatory requirements.
Mentorship & Training:
Provide day-to-day guidance to junior analysts and contractors, reviewing their setups and offering coaching on fee standards and billing logic.
Lead knowledge-sharing sessions and contribute to desk procedures and SOPs.
Basic Qualifications:
Bachelor's Degree or Military Experience
At least 5 years of experience in Process management
Preferred Qualifications:
Master's Degree in Business Management, Process Management, Project Management, Risk Management, Communications, Computer Science or Information Systems
Lean certification or Six Sigma certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $134,400 - $153,300 for Manager, Process ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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