Processing Manager Jobs in Whitby, ON (NOW HIRING)

Steer is seeking a Pipeline Manager to lead day to day oversight, strategy, and performance of the firm’s business development pipeline. This role plays a critical function in ensuring visibility, consistency, and data-driven decision-making across all pursuits.

You will serve as the central point of coordination for pipeline tracking, reporting, and forecasting—working closely with leadership, marketing, and Business Unit teams to strengthen pipeline health and improve conversion rates.

Pipeline Oversight & Strategy (approximately 70%)

You will lead the management and optimization of the firm’s pipeline, including:

• Maintaining and improving pipeline tracking systems within CRM to ensure accuracy and completeness
• Collaborating with Key Account Managers to identify and position for priority opportunities with our most important clients
• Leading pipeline reviews with leadership, including facilitating discussions on priorities, risks, and opportunities
• Developing and monitoring key performance indicators (KPIs) such as pipeline value, conversion rates, and win/loss trends
• Supporting go/no-go decision processes by synthesizing pipeline intelligence and market insights
• Identifying gaps in pipeline coverage and coordinating with leadership and marketing to address them, E.g. Identify gaps and opportunities in the pipeline, from top-of-funnel marketing activities through proposal development and contracting to ensure coordinated and streamlined processes
• Managing lead generation processes, including bid aggregators and proactive opportunity identification
• Coordinating proposal prioritization and resourcing (e.g. proposal team formation, red team reviews, design) with Proposal Production Manager
• Overseeing data integrity, standardization, and reporting across all pipeline stages

Forecasting & Reporting (approximately 30%)

You will support strategic planning and business performance through pipeline insights, including:

• Producing regular pipeline and revenue forecasts to support executive decision-making
• Developing dashboards and reports that translate pipeline data into actionable insights
• Analyzing trends across sectors, clients, and geographies to inform growth strategy
• Supporting annual and quarterly business planning with pipeline-driven projections

Other

• Supporting broader sales and marketing team to ensure proper coverage of team responsibilities as required

Requirements

We expect individuals with 4–7 years of experience in business development, CRM management, or sales operations will thrive here. Experience with Insightly a plus but not required. We encourage you to apply even if your experience doesn’t match 100% of the qualifications.

• Analytical Thinking: Ability to interpret pipeline data and translate it into strategic recommendations
• Process Management: Experience managing systems, workflows, and data consistency across teams
• Experience with CRMs (Insightly preferred but not required)
• Experience with Proposal Development a plus
• Data Integrity: Strong attention to detail and commitment to accurate, reliable reporting
• Communication: Ability to clearly present insights to both technical and non-technical audiences
• Self-Motivation: Proactive initiative in an autonomous, hybrid in-person/remote environment

Benefits

How You’ll Grow

We value curiosity and a commitment to growth at every stage of a career. Regardless of your level of experience, you will be encouraged to keep learning, build new capabilities, and pursue opportunities that expand your impact and professional development. You will be supported through structured programs and on-the-job learning opportunities that build the breadth and depth of your skills at each level of growth and leadership.

Benefits That Support You

We believe that supporting our people is essential to delivering great work. Our benefits are designed to support your health, wellbeing, financial security, and professional growth. An important part of this is a commitment to a flexible, hybrid working environment.

This is a full-time remote position with a salary range of $85-90 USD/year plus benefits. Our benefits include:

• Excellent medical, dental, and vision coverage
• 3% 401(k)/RRSP contribution
• Discretionary annual bonus
• Generous paid time off including vacation, public holidays, sick time, and volunteering days- up to 44 days (US) and 47 days (Canada) annually
• Group Share Incentive Plan, providing employees with the opportunity to share in the long-term success of the firm
• Commuter benefits (US)

Why People Choose Steer

Our people join Steer because they want to do meaningful work in a collaborative and intellectually curious environment. At Steer you’ll find:

• A culture that values collaboration, where you can work in partnership with teammates from around the world
• Projects that create tangible improvements in how people move and connect, impacting the daily lives of millions of people
• Expert colleagues who are passionate about the future of mobility and cities
• The flexibility to build your professional skills and a consulting practice in a way that matches your ambition

Our Commitment to Fairness & Inclusion

At Steer, everyone is valued for their talent, curiosity, and potential. We recruit based on capability — not background or pedigree — and our interviewers are trained to run fair and inclusive processes that give every candidate an equitable opportunity to succeed.

We are proud to be an equal opportunity employer and welcome applicants from all legally protected backgrounds. We provide accommodations throughout the hiring process and during employment to ensure everyone can participate fully.

We use a structured, skills-focused hiring process.

Application materials:

• Resume
• Cover Letter outlining your interest in the position and background

Interview process

We use a structured, stage-based hiring process. Not all applicants will advance to each round.

Stage 1: Initial Interview (30 minutes, Zoom): A conversation with the hiring and reporting manager focused on your background, interest in the role, and alignment with the position.

Stage 2: Team Interview & Portfolio Review (60 minutes, Zoom): Selected candidates will meet with members of the team to discuss experience in more depth and discuss previous work experience.

Stage 3: Design Exercise (Short Assignment & Blind Review): A small group of finalists will complete a brief exercise. Submissions will be reviewed anonymously by members of the team before a discussion conversation.

Stage 4: Final Conversation (30 minutes, Zoom or in person): One to two finalists will meet with leadership to discuss role expectations, team fit, and compensation.