Processing Associate Jobs in Chicago, IL (NOW HIRING)

Job Summary

Join our team as a Document Processing Associate and play a key role in preserving community records. At Neumo, we partner with local governments to ensure important documents are safely archived and accessible for future generations. This position involves on‑site document scanning, operating scanning equipment, and ensuring high‑quality digital conversion of historical and vital documents.

If you enjoy accurate, process-driven work, have strong attention to detail, and value contributing to meaningful archival and preservation projects, this opportunity is for you.

Duties and Responsibilities:

On‑Site Scanning & Document Handling

• Perform high‑volume document scanning on site.
• Prepare documents by removing staples and bindings, organizing materials, and staging batches.
• Move, track, and return original documents between storage, prep, and scanning stations.
• Operate, and troubleshoot scanning equipment.
• Capture high‑quality images of loose sheets, forms, files, and similar documents.

Inventory

• Perform data entry & maintain accurate document inventory using MS Excel and internal systems.

Quality Control & Digital Processing

• Review scanned images for accuracy, clarity, and completeness.
• Perform basic image corrections and fix scanning errors when needed.
• Assist with other production tasks and perform other duties assigned when not on a scanning assignment.

Collaboration & Professionalism

• Communicate with on-site manager & team leads to ensure timely execution and completion of scanning tasks to maintain project schedules.
• Represent the company professionally at all client locations.
• Follow all confidentiality, security, and data‑handling protocols.

Education and Experience:

• High School diploma or equivalent.
• Basic computer skills and ability to learn new software quickly.
• Proficiency with Microsoft Excel; familiarity with MS Word, Outlook, and MS Teams.
• Reliable, detail‑oriented, and committed to accuracy in repetitive tasks.
• 0–2 years of experience in document scanning, digitization, or office environments.
• Previous experience with scanning hardware like Inotec and OPEX scanners
• Basic understanding of digital imaging concepts (file types, resolution, aspect ratio, etc.)
• Familiarity with microfilm & roll film scanning, editing & image correction is a plus.

Knowledge, Skills and Abilities

• Strong attention to detail and proactive attitude
• Strong ability to use computers and learn new software and interfaces
• Works well independently; meets production goals
• Comfortable adapting to warehouse or records‑storage environments and customer needs
• Willingness to learn internal production systems

Work Environment

• Work occurs primarily in customer warehouses, records management facilities, or office environments.
• Moderate noise levels; use of office and scanning equipment.
• Professional conduct required, as you will represent the company at client sites.

Physical Demands

• Ability to lift 30–50 pounds (project-dependent).
• Frequent movement of files, boxes, books, or film.
• Long periods of sitting or standing doing repetitive tasks.
• Regular use of computers, scanners, printers, and office tools.
• Occasional movement through warehouse or office areas.
• Frequent communication via email and messaging platforms such as MS Teams.

Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.