Aristocrat Process Serving, headquartered in Overland Park, KS, has for over 25 years been setting the national standard in service of process and legal court filing. They are a technology-forward, client-driven firm built on professionalism and compliance. They are expanding field operations across the country with a current focus in the Arkansas Metropolitan Areas of Little Rock - Fayetteville/NWA - Fort Smith - Jonesboro and Pine Bluff.
Positions are available for Full and Part-Time W-2 employees, Full and Part-Time Independent Contractors and for area Process Server Leads.
These are high-trust, self-managed field positions responsible for executing timely and compliant service of process across defined metropolitan territories in Arkansas. The Lead ensures every job is completed with due diligence, maintains communication with the National Director of Field Operations, and provides guidance and mentoring to supporting process servers within the region.
Aristocrat leverages industry-leading technology to route, track, and close each job. The Lead is expected to operate within that platform with speed and accuracy, ensuring every affidavit of service is returned within the service window. Compliance with all applicable Arkansas Rules of Civil Procedure and applicable federal rules is expected on every single job โ no exceptions.
Key Responsibilities:
Field Operations (All Servers)
โข Execute personal service, substitute service, and posting service in compliance with Arkansas Rules of Civil Procedure and applicable federal rules
โข Complete each job packet โ defined by a returned, compliant affidavit of service โ within the assigned service window
โข Operate Aristocrat's technology platform to accept, route, update, and close job assignments in real time
โข Maintain GPS compliance, timestamped attempt logs, and photographic documentation as required per job type
โข Adhere strictly to all timelines, skip-trace protocols, and attempt requirements set by each client matter
โข Uphold NAPPS ethical standards for process server conduct in all field activities
Leadership & Coordination (Lead Server)
โข Serve as primary point of contact for process servers working within the assigned metro area
โข Provide on-the-ground guidance, mentoring, and procedural coaching to area servers
โข Escalate service issues, difficult addresses, and evasion patterns to the National Director of Field Operations
โข Review and quality-check affidavits from area servers before submission to ensure compliance
โข Represent Aristocrat's values of professionalism, accuracy, and customer service in all field activity
Reporting & Administration (All Servers)
โข Submit daily field activity reports through the Aristocrat platform
โข Maintain accurate vehicle mileage, service logs, and attempt records
โข Participate in scheduled check-ins with the National Director of Field Operations
โข Flag compliance concerns, client escalations, or recurring service obstacles proactively
Qualifications & Requirements:
Required
โข Must be 18 years of age or older and authorized to work in the United States (I-9 required for W-2 employees)
โข Valid Arkansas driver's license with clean driving record
โข Reliable personal vehicle with current registration and insurance
โข Smartphone with data plan โ Aristocrat's mobile platform is required for all job management
โข Ability to self-manage a dynamic daily workload without direct supervision and adhere to all timelines
โข Strong written communication for affidavit preparation and daily reporting
โข Must pass background check (criminal and driving history)
Preferred
โข Prior experience as a process server, field investigator, or courier in a legal or court environment
โข Familiarity with Arkansas county court systems, clerk offices, and sheriff service procedures
โข NAPPS membership or certification, or knowledge of NAPPS professional standards
โข Experience supervising or mentoring field staff
โข Knowledge of skip-tracing methods and evasion documentation best practices