MAWM Support Engineer VISA: Must be US Citizen, Green Card or H4 EAD Location: Headquarters is in ... system processes and working through support tickets . 4. Utilize excellent communication ...
Quick apply
MAWM Support Engineer VISA: Must be US Citizen, Green Card or H4 EAD Location: Headquarters is in ... system processes and working through support tickets . 4. Utilize excellent communication ...
Senior Support Engineer
Mundelein, IL · On-site
$75K - $90K/yr
Job Title: Senior Support Engineer Industry: Information Technology / Professional Services ... Develop and maintain technical documentation, support processes, and knowledge base resources.
Quick apply
Senior Support Engineer
Mundelein, IL · On-site
$75K - $90K/yr
Job Title: Senior Support Engineer Industry: Information Technology / Professional Services ... Develop and maintain technical documentation, support processes, and knowledge base resources.
Support Engineer I
Rockford, IL · On-site +1
$65K - $75K/yr
Identify recurring customer issues and recommend improvements to support documentation, processes ... Understanding of prompt engineering fundamentals and effective AI-assisted research techniques.
Quick apply
Support Engineer I
Rockford, IL · On-site +1
$65K - $75K/yr
Identify recurring customer issues and recommend improvements to support documentation, processes ... Understanding of prompt engineering fundamentals and effective AI-assisted research techniques.
Product Support Engineer
Chicago, IL · On-site
$80K - $105K/yr
Product Support Engineer You will directly support Adyen's merchants on highly technical ... Be an internal product advocate, track product processes, and communicate merchant feedback to ...
Product Support Engineer
Chicago, IL · On-site
$80K - $105K/yr
Product Support Engineer You will directly support Adyen's merchants on highly technical ... Be an internal product advocate, track product processes, and communicate merchant feedback to ...
Customer Experience Support Engineer (L2/L3) Company: Secure and Managed IT Location: Chicago, IL ... Collaborate with internal team members to continuously improve support processes and client ...
Quick apply
Customer Experience Support Engineer (L2/L3) Company: Secure and Managed IT Location: Chicago, IL ... Collaborate with internal team members to continuously improve support processes and client ...
Technical Support Engineer
Chicago, IL · On-site
We offer a flexible working policy that supports a healthy balance between personal and ... processes and customer lifecycle through integration with our Engineering, Cloud Operations ...
Technical Support Engineer
Chicago, IL · On-site
We offer a flexible working policy that supports a healthy balance between personal and ... processes and customer lifecycle through integration with our Engineering, Cloud Operations ...
Product Support Engineer
Chicago, IL · On-site
$80K - $105K/yr
Product Support Engineer You will directly support Adyen's merchants on highly technical ... Be an internal product advocate, track product processes, and communicate merchant feedback to ...
Product Support Engineer
Chicago, IL · On-site
$80K - $105K/yr
Product Support Engineer You will directly support Adyen's merchants on highly technical ... Be an internal product advocate, track product processes, and communicate merchant feedback to ...
Trade Support Engineer
Chicago, IL · On-site
$145K - $177K/yr
As a Trade Support Engineer, you'll sit on the front line of our trading operations, working ... Detail-oriented, with a strong bias toward documentation and repeatable process. * Ability to ...
Trade Support Engineer
Chicago, IL · On-site
$145K - $177K/yr
As a Trade Support Engineer, you'll sit on the front line of our trading operations, working ... Detail-oriented, with a strong bias toward documentation and repeatable process. * Ability to ...
Engineer Process
Rolling Meadows, IL · On-site
This position will support product build in a dynamic, fast-paced and technically challenging ... Process Development/Maintenance : Generate and maintain/revise Manufacturing Engineering Process ...
Engineer Process
Rolling Meadows, IL · On-site
This position will support product build in a dynamic, fast-paced and technically challenging ... Process Development/Maintenance : Generate and maintain/revise Manufacturing Engineering Process ...
This position will support product build in a dynamic, fast-paced and technically challenging ... Process Development/Maintenance : Generate and maintain/revise Manufacturing Engineering Process ...
This position will support product build in a dynamic, fast-paced and technically challenging ... Process Development/Maintenance : Generate and maintain/revise Manufacturing Engineering Process ...
Trade Support Engineer
Chicago, IL · On-site
$145K - $177K/yr
As a Trade Support Engineer, you'll sit on the front line of our trading operations, working ... Detail-oriented, with a strong bias toward documentation and repeatable process. * Ability to ...
Trade Support Engineer
Chicago, IL · On-site
$145K - $177K/yr
As a Trade Support Engineer, you'll sit on the front line of our trading operations, working ... Detail-oriented, with a strong bias toward documentation and repeatable process. * Ability to ...
Technical Support Engineer
Chicago, IL · On-site
Job Summary We are looking for a skilled Technical Support Engineer who can effectively resolve ... policies and processes are followed across teams. * Author and maintain public-facing user ...
Technical Support Engineer
Chicago, IL · On-site
Job Summary We are looking for a skilled Technical Support Engineer who can effectively resolve ... policies and processes are followed across teams. * Author and maintain public-facing user ...
Technical Support Engineer
Chicago, IL · On-site
Job Summary We are looking for a skilled Technical Support Engineer who can effectively resolve ... policies and processes are followed across teams. * Author and maintain public-facing user ...
Technical Support Engineer
Chicago, IL · On-site
Job Summary We are looking for a skilled Technical Support Engineer who can effectively resolve ... policies and processes are followed across teams. * Author and maintain public-facing user ...
AI Support Engineer
North Chicago, IL · On-site
$65K/yr
AbbVie is seeking an AI Support Engineer to join our team in a role dedicated to supporting the ... Support process improvement initiatives by gathering data, conducting research, and participating ...
AI Support Engineer
North Chicago, IL · On-site
$65K/yr
AbbVie is seeking an AI Support Engineer to join our team in a role dedicated to supporting the ... Support process improvement initiatives by gathering data, conducting research, and participating ...
AbbVie is seeking an AI Support Engineer to join our team in a role dedicated to supporting the ... Support process improvement initiatives by gathering data, conducting research, and participating ...
AbbVie is seeking an AI Support Engineer to join our team in a role dedicated to supporting the ... Support process improvement initiatives by gathering data, conducting research, and participating ...
AbbVie is seeking an AI Support Engineer to join our team in a role dedicated to supporting the ... Support process improvement initiatives by gathering data, conducting research, and participating ...
Quick apply
AbbVie is seeking an AI Support Engineer to join our team in a role dedicated to supporting the ... Support process improvement initiatives by gathering data, conducting research, and participating ...
This support includes handling complexquestions/problemsfor product suites to ensure our customers ... Share knowledge with other engineers and customers by following KCS methodology and process. Enable ...
This support includes handling complexquestions/problemsfor product suites to ensure our customers ... Share knowledge with other engineers and customers by following KCS methodology and process. Enable ...
Technical Support Engineer
Chicago, IL · On-site
The Technical Support Engineer team is looking for an individual with engineering and or web ... the team and its processes. * Influencing the direction of the Fin product through daily ...
Technical Support Engineer
Chicago, IL · On-site
The Technical Support Engineer team is looking for an individual with engineering and or web ... the team and its processes. * Influencing the direction of the Fin product through daily ...
The Technical Support Engineer team is looking for an individual with engineering and or web ... the team and its processes. * Influencing the direction of the Fin product through daily ...
The Technical Support Engineer team is looking for an individual with engineering and or web ... the team and its processes. * Influencing the direction of the Fin product through daily ...
Technical Support Engineer
Burr Ridge, IL · On-site
$90K - $132K/yr
Technical Support Engineer Tonawanda, NY, or Burr Ridge, IL, United States req31094 What you will ... Linde also delivers state-of-the-art gas processing solutions to support customer growth ...
Technical Support Engineer
Burr Ridge, IL · On-site
$90K - $132K/yr
Technical Support Engineer Tonawanda, NY, or Burr Ridge, IL, United States req31094 What you will ... Linde also delivers state-of-the-art gas processing solutions to support customer growth ...
Process Support Engineer information
What does a process support engineer do?
A Process Support Engineer is responsible for ensuring that manufacturing or production processes run smoothly and efficiently. They analyze existing workflows, troubleshoot technical issues, and implement improvements to optimize productivity and quality. These engineers often collaborate with other departments to develop solutions for process-related problems and may also help train staff on new procedures or equipment. Their goal is to minimize downtime, reduce costs, and maintain high safety and quality standards in the production environment.
What are the key skills and qualifications needed to thrive as a process support engineer?
To thrive as a Process Support Engineer, you need a solid background in chemical or mechanical engineering, process optimization, and problem-solving, typically supported by a relevant engineering degree. Familiarity with process simulation software (such as Aspen Plus or HYSYS), data analysis tools, and quality management systems is often required. Strong communication, teamwork, and analytical thinking are essential soft skills for effectively collaborating with cross-functional teams and addressing production challenges. These skills and qualifications are crucial for improving process efficiency, ensuring product quality, and maintaining safe and reliable plant operations.
What are the main challenges process support engineers typically face when troubleshooting production issues?
Process Support Engineers often encounter challenges such as quickly diagnosing root causes of production disruptions, balancing multiple priorities, and communicating complex technical information to both engineering and operations teams. They must work efficiently under time pressure to minimize downtime, coordinating with cross-functional teams to implement solutions. Staying up-to-date with process improvements and adapting to evolving technology are also common aspects of the role.
What is the difference between Process Support Engineer vs Manufacturing Engineer?
| Aspect | Process Support Engineer | Manufacturing Engineer |
|---|---|---|
| Credentials | Bachelor's in Engineering, certifications like Six Sigma | Bachelor's in Mechanical, Industrial, or Manufacturing Engineering |
| Work Environment | Production floors, technical support, troubleshooting | Design, planning, and optimizing manufacturing processes |
| Employer & Industry | Manufacturing plants, process industries | Factories, automotive, aerospace, consumer goods |
| Search & Comparison Intent | Focus on process troubleshooting and support roles | Focus on process design and improvement |
The Process Support Engineer primarily provides technical support to ensure manufacturing processes run smoothly, troubleshooting issues on the production line. Manufacturing Engineers focus on designing, developing, and optimizing manufacturing processes. While both roles require engineering backgrounds and work closely within manufacturing environments, the Process Support Engineer is more reactive and support-oriented, whereas the Manufacturing Engineer is proactive and design-focused.
What are popular job titles related to Process Support Engineer jobs in Illinois?
For Process Support Engineer jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Process Support Engineer jobs in Illinois look for?
The top searched job categories for Process Support Engineer jobs in Illinois are:
Job description
Title: MAWM Support Engineer
VISA: Must be US Citizen, Green Card or H4 EAD
Location: Headquarters is in Chicago, but the position Is 100% remote… only needed on site for go live support as needed ( this is normal for this kind of role)
Contract Length: 2 Years
Mode of interview: 2 Virtual interviews.
Minimum years of experience: 5 Years experience
Job Description:
MAWM Support Engineer
International Parts has an opportunity for MAWM Support Engineer .Following are the critical responsibilities for this position :-
The primary responsibilities of this role will be to:
1. Resolve software issues working with the software vendor (Manhattan Associates)
2. Troubleshoot technical and functional problems, perform system and regression testing on any break/fix or new features released by the software vendors .
3. Work on system enhancements which result in adding new features and functionality to the software application.
4. Provide guidance and training to users to ensure smooth software application utilization.
Specifically, you are expected to:
1. Be proactive and highly responsive to customers via teams and email communications. The SLA on responsiveness from the support team is driven by the criticality of the issue.
2. Exhibit a sense of urgency in handling customer inquiries.
3. Gain expertise in documenting warehouse business and system processes and working through support tickets .
4. Utilize excellent communication, analytical, and problem-solving skills to address MAWM functional and technical issues.
5. Deep understanding of software application and the underlying business processes
6. Collaborate with other cross functional teams to resolve complex issues impacting warehouse operations (e.g. inability to close shipments, dock door not available, not able to complete pick transactions, inaccurate shipping documentation generated etc.).
Additional Info
1.Expected hour of works is an 8-hour shift between 10 am – 7 pm CST
2. In addition, weekend, holiday and shutdown coverage might be required as part of this role.
3. Expected travel upto 25%
About Smart-iPlace
Sourced by ZipRecruiter
SMART-iPLACE provides innovative staffing and consulting solutions that help our clients achieve their business objectives. We can understand and support all areas of your IT systems from back-end infrastructure to front-end personal productivity. Our goal is create innovative IT solutions that enable your business to be more agile and competitive.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Irving, TX, US
Year founded
2021