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Process Manager Jobs in Suwanee, GA (NOW HIRING)

Your focus will include Business Process Management (BPM), process documentation, analysis, and support for GenAIenabled improvements. You will work with crossfunctional teams across business ...

Process Engineer

Peachtree Corners, GA · On-site

$75K - $129K/yr

This role combines quality management discipline, process assurance, and OT cybersecurity principles to ensure repeatable, auditable, and resilient operational practices. Core responsibilities ...

The Process Engineer is responsible for managing the technical aspects of the plant, including troubleshooting, process control, and process improvement. The successful applicant will be expected to ...

Job Title: Process Engineer Location: Ball Ground, GA Department: Innovation & Engineering FLSA ... Project Management Lead cross-functional teams for: Value improvement initiatives New product ...

Assists in the management of the capital budget and development of the technical talent in the group. Responsible for CAR development and follow-up through the submission/approval process and ...

Develops and leads process-improvement initiatives to address specific issues as they arise. · ... management of the capital budget and development of the technical talent in the group. · ...

Equipment procurement and bid evaluation * Assist project management with the development of project scope, budget and schedule for all process related work * Help coordinate the schedules and work ...

AND / OR over 10 years of experience in various positions such as in training as a paper machine engineer, process manager, paper mill operations or maintenance management or service supplier to the ...

AND / OR over 10 years of experience in various positions such as in training as a paper machine engineer, process manager, paper mill operations or maintenance management or service supplier to the ...

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Process Technician

Suwanee, GA · On-site

$23 - $31/hr

Supports the process operators in their daily duties and serves as occasional operator backup ... Quality Management System (QMS) * Support and follow all ISO standards. These systems may include ...

We are currently searching for a Process Engineer to join our team. POSITION SUMMARY This position ... Demonstrated ability to interact effectively with colleagues and management across departmental ...

Showing results 21-40

Process Manager information

See Suwanee, GA salary details

$31.6K

$94.7K

$155K

How much do process manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for process manager in Suwanee, GA is $94,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $120,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a process manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

What does a process manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

How does a process manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

What is a process manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

What are the most commonly searched types of Process jobs in Suwanee, GA? The most popular types of Process jobs in Suwanee, GA are:
What job categories do people searching Process Manager jobs in Suwanee, GA look for? The top searched job categories for Process Manager jobs in Suwanee, GA are:
What cities near Suwanee, GA are hiring for Process Manager jobs? Cities near Suwanee, GA with the most Process Manager job openings:
Infographic showing various Process Manager job openings in Suwanee, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $94,689 per year, or $45.5 per hour.

Manager, Process Improvement Customer Experience

Genuine Parts Company

Atlanta, GA • On-site

Full-time

Re-posted 22 days ago


Genuine Parts Company rating

7.0

Company rating: 7.0 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

236th of 412 rated retail wholesalers


Job description

Job Summary
The role uses process analysis, data, and change management to identify inefficiencies, redesign workflows, and improve service delivery so that customer satisfaction, retention, and loyalty are enhanced.
Responsibilities
  • Process Mapping & Analysis: Map current customer-facing workflows (e.g., support, onboarding, billing) to identify bottlenecks, redundancies, and compliance gaps
  • Customer-Centric Redesign: Redesign processes to reduce wait times, improve accuracy, and align with customer expectations, using methodologies like Lean Six Sigma or Kaizen
  • Data-Driven Insights: Use analytics to measure performance, track KPIs (e.g., first-contact resolution, NPS, CSAT), and validate improvement impact
  • Cross-Functional Collaboration: Partner with Category, IT, Operations, and Marketing to align process changes with product features and customer journeys
  • Change Management: Lead training, communication, and adoption strategies to ensure smooth transition and sustained improvements
  • Technology Integration: Work with IT to automate or simplify steps (e.g., self-service portals, AI chatbots) to improve speed and accuracy
  • Stakeholder Alignment: Manage conflicting priorities between departments while keeping customer experience as the central goal

Qualifications
  • Preferred Bachelor's Degree in Industrial Engineering, Engineering, or a related field.
  • 7+ years of domain experience including process analysis, process design at scale, and applying improvement methodologies using multiple technologies, tools, or platforms to drive process optimization.
  • Demonstrated ability to design processes for AI-readiness and automation, engineering systems that can hand off to AI as capabilities evolve rather than simply optimizing existing workflows.
  • Experience applying a systems thinking lens to process design, identifying upstream root causes and downstream impacts before prescribing solutions.
  • Demonstrated experience leading organizational change, including stakeholder alignment, communication planning, and adoption measurement.
  • Lean/Six Sigma Black Belt or equivalent process management expertise. Additional consideration given to Agile, service design, and other relevant experience.
  • Proven track record of leading and coaching successful complex process improvements.
  • Proven ability to interact and communicate with people at all levels of the organization in an open and transparent manner.
  • Proven ability to work collaboratively with a wide range of stakeholders, demonstrating ability to lead and influence, express opinions, and structure arguments clearly to drive alignment to measurable outcomes.
  • Demonstrated focus on end-to-end customer journey and customer-centric outcomes.
  • Prior experience developing business processes in customer support operating models that balance multiple stakeholder interests.
  • Demonstrated creative problem solving and analytical skills with a pragmatic sense of how to get things done.
  • Ability to travel up to 20% of time.
  • Excellent follow through skills

Preferred Qualifications
  • PeopleSoft experience a plus

Leadership
  • Embodies the following values: serve, perform, influence, respect, innovate, team.
  • Effectively communicates by motivating and inspiring others through clear and proactive communication.
  • Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
  • Makes balanced decisions and thinks strategically by being a forward thinker.
  • Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback and building trust across the organization.

Physical Demands / Working Environment
  • List of physical demands that the job requires.
  • List of details about the working environment.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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