Job Summary The role uses process analysis, data, and change management to identify inefficiencies, redesign workflows, and improve service delivery so that customer satisfaction, retention, and ...
Job Summary The role uses process analysis, data, and change management to identify inefficiencies, redesign workflows, and improve service delivery so that customer satisfaction, retention, and ...
The Sterile Processing Manager is responsible for working with department leadership on a daily basis to manage and improve day-to-day operations. Specific areas of focus include: timely processing ...
New
The Sterile Processing Manager is responsible for working with department leadership on a daily basis to manage and improve day-to-day operations. Specific areas of focus include: timely processing ...
New
The Sterile Processing Manager is responsible for working with department leadership on a daily basis to manage and improve day-to-day operations. Specific areas of focus include: timely processing ...
New
The Sterile Processing Manager is responsible for working with department leadership on a daily basis to manage and improve day-to-day operations. Specific areas of focus include: timely processing ...
New
Process Improvement Manager
Atlanta, GA · On-site
Bachelor's degree in Business Administration, Management, or a related field; Master's degree preferred. * Proven experience (1-2years) in process improvement, business analysis, or operational ...
Process Improvement Manager
Atlanta, GA · On-site
Bachelor's degree in Business Administration, Management, or a related field; Master's degree preferred. * Proven experience (1-2years) in process improvement, business analysis, or operational ...
Process Improvement Manager
Atlanta, GA · On-site
Bachelor's degree in Business Administration, Management, or a related field; Master's degree preferred. * Proven experience (1-2years) in process improvement, business analysis, or operational ...
Process Improvement Manager
Atlanta, GA · On-site
Bachelor's degree in Business Administration, Management, or a related field; Master's degree preferred. * Proven experience (1-2years) in process improvement, business analysis, or operational ...
This individual will partner closely with Sales, Channel, Marketing, Product Management, Product Marketing, Strategic Alliances, and Enablement teams to scale the Americas XDR business and strengthen ...
This individual will partner closely with Sales, Channel, Marketing, Product Management, Product Marketing, Strategic Alliances, and Enablement teams to scale the Americas XDR business and strengthen ...
Business Process Engineer
Atlanta, GA · On-site
Your focus will include Business Process Management (BPM), process documentation, analysis, and support for GenAIenabled improvements. You will work with crossfunctional teams across business ...
Business Process Engineer
Atlanta, GA · On-site
Your focus will include Business Process Management (BPM), process documentation, analysis, and support for GenAIenabled improvements. You will work with crossfunctional teams across business ...
Senior Process Improvement Specialist
Atlanta, GA · On-site
$69K - $83K/yr
Responsibilities also encompass managing improvement projects and supervising team members as necessary. Facilitates the creation and documentation of policies and procedures related to process ...
Senior Process Improvement Specialist
Atlanta, GA · On-site
$69K - $83K/yr
Responsibilities also encompass managing improvement projects and supervising team members as necessary. Facilitates the creation and documentation of policies and procedures related to process ...
Manage the project(s) budgeting process which includes detailed estimate reviews, value engineering, project forecasting and scheduling. * Develop the procurement strategy and identify long lead time ...
Manage the project(s) budgeting process which includes detailed estimate reviews, value engineering, project forecasting and scheduling. * Develop the procurement strategy and identify long lead time ...
Process Project Manager
Atlanta, GA · On-site
Manage the project(s) budgeting process which includes detailed estimate reviews, value engineering, project forecasting and scheduling. * Develop the procurement strategy and identify long lead time ...
Process Project Manager
Atlanta, GA · On-site
Manage the project(s) budgeting process which includes detailed estimate reviews, value engineering, project forecasting and scheduling. * Develop the procurement strategy and identify long lead time ...
Process Engineer
Peachtree Corners, GA · On-site
$75K - $129K/yr
This role combines quality management discipline, process assurance, and OT cybersecurity principles to ensure repeatable, auditable, and resilient operational practices. Core responsibilities ...
Process Engineer
Peachtree Corners, GA · On-site
$75K - $129K/yr
This role combines quality management discipline, process assurance, and OT cybersecurity principles to ensure repeatable, auditable, and resilient operational practices. Core responsibilities ...
Process Engineer
Roswell, GA · On-site
The Process Engineer is responsible for managing the technical aspects of the plant, including troubleshooting, process control, and process improvement. The successful applicant will be expected to ...
Process Engineer
Roswell, GA · On-site
The Process Engineer is responsible for managing the technical aspects of the plant, including troubleshooting, process control, and process improvement. The successful applicant will be expected to ...
Process Engineer
Ball Ground, GA · On-site
Job Title: Process Engineer Location: Ball Ground, GA Department: Innovation & Engineering FLSA ... Project Management Lead cross-functional teams for: Value improvement initiatives New product ...
Process Engineer
Ball Ground, GA · On-site
Job Title: Process Engineer Location: Ball Ground, GA Department: Innovation & Engineering FLSA ... Project Management Lead cross-functional teams for: Value improvement initiatives New product ...
Process Technician
Conyers, GA · On-site
Assists in the management of the capital budget and development of the technical talent in the group. Responsible for CAR development and follow-up through the submission/approval process and ...
Process Technician
Conyers, GA · On-site
Assists in the management of the capital budget and development of the technical talent in the group. Responsible for CAR development and follow-up through the submission/approval process and ...
Process Technician
Conyers, GA · On-site
Develops and leads process-improvement initiatives to address specific issues as they arise. · ... management of the capital budget and development of the technical talent in the group. · ...
Process Technician
Conyers, GA · On-site
Develops and leads process-improvement initiatives to address specific issues as they arise. · ... management of the capital budget and development of the technical talent in the group. · ...
Process Engineer
Atlanta, GA · On-site
Equipment procurement and bid evaluation * Assist project management with the development of project scope, budget and schedule for all process related work * Help coordinate the schedules and work ...
Process Engineer
Atlanta, GA · On-site
Equipment procurement and bid evaluation * Assist project management with the development of project scope, budget and schedule for all process related work * Help coordinate the schedules and work ...
Service Agreement Manager
Atlanta, GA · On-site
AND / OR over 10 years of experience in various positions such as in training as a paper machine engineer, process manager, paper mill operations or maintenance management or service supplier to the ...
Service Agreement Manager
Atlanta, GA · On-site
AND / OR over 10 years of experience in various positions such as in training as a paper machine engineer, process manager, paper mill operations or maintenance management or service supplier to the ...
AND / OR over 10 years of experience in various positions such as in training as a paper machine engineer, process manager, paper mill operations or maintenance management or service supplier to the ...
AND / OR over 10 years of experience in various positions such as in training as a paper machine engineer, process manager, paper mill operations or maintenance management or service supplier to the ...
Be Seen First
Process Technician
Suwanee, GA · On-site
$23 - $31/hr
Supports the process operators in their daily duties and serves as occasional operator backup ... Quality Management System (QMS) * Support and follow all ISO standards. These systems may include ...
Quick apply
Be Seen First
Process Technician
Suwanee, GA · On-site
$23 - $31/hr
Supports the process operators in their daily duties and serves as occasional operator backup ... Quality Management System (QMS) * Support and follow all ISO standards. These systems may include ...
Process Engineer
Atlanta, GA · On-site
We are currently searching for a Process Engineer to join our team. POSITION SUMMARY This position ... Demonstrated ability to interact effectively with colleagues and management across departmental ...
Process Engineer
Atlanta, GA · On-site
We are currently searching for a Process Engineer to join our team. POSITION SUMMARY This position ... Demonstrated ability to interact effectively with colleagues and management across departmental ...
Process Manager information
See Suwanee, GA salary details
$31.6K - $42.9K
7% of jobs
$42.9K - $54.1K
7% of jobs
$54.1K - $65.3K
9% of jobs
$66K is the 25th percentile. Wages below this are outliers.
$65.3K - $76.5K
12% of jobs
$76.5K - $87.7K
13% of jobs
The median wage is $89.2K / yr.
$87.7K - $98.9K
12% of jobs
$98.9K - $110.1K
11% of jobs
$114.9K is the 75th percentile. Wages above this are outliers.
$110.1K - $121.3K
11% of jobs
$121.3K - $132.5K
8% of jobs
$132.5K - $143.8K
5% of jobs
$143.8K - $155K
5% of jobs
$31.6K
$94.7K
$155K
How much do process manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a process manager, and why are they important?
What does a process manager do?
How does a process manager typically collaborate with cross-functional teams to drive process improvements?
What is the difference between Process Manager vs Operations Coordinator?
| Aspect | Process Manager | Operations Coordinator |
|---|---|---|
| Required Credentials | Bachelor's degree, process management certifications (e.g., Six Sigma) | Bachelor's degree, relevant experience in operations |
| Work Environment | Oversees process improvement teams, works in office settings | Supports daily operations, interacts with staff and clients |
| Employer & Industry Usage | Manufacturing, logistics, service industries | Retail, healthcare, corporate services |
The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.
What is a process manager?
A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

Full-time
Re-posted 22 days ago
Genuine Parts Company rating
7.0
Based on 58 frontline employees who took The Breakroom Quiz
236th of 412 rated retail wholesalers
Job description
The role uses process analysis, data, and change management to identify inefficiencies, redesign workflows, and improve service delivery so that customer satisfaction, retention, and loyalty are enhanced.
Responsibilities
- Process Mapping & Analysis: Map current customer-facing workflows (e.g., support, onboarding, billing) to identify bottlenecks, redundancies, and compliance gaps
- Customer-Centric Redesign: Redesign processes to reduce wait times, improve accuracy, and align with customer expectations, using methodologies like Lean Six Sigma or Kaizen
- Data-Driven Insights: Use analytics to measure performance, track KPIs (e.g., first-contact resolution, NPS, CSAT), and validate improvement impact
- Cross-Functional Collaboration: Partner with Category, IT, Operations, and Marketing to align process changes with product features and customer journeys
- Change Management: Lead training, communication, and adoption strategies to ensure smooth transition and sustained improvements
- Technology Integration: Work with IT to automate or simplify steps (e.g., self-service portals, AI chatbots) to improve speed and accuracy
- Stakeholder Alignment: Manage conflicting priorities between departments while keeping customer experience as the central goal
Qualifications
- Preferred Bachelor's Degree in Industrial Engineering, Engineering, or a related field.
- 7+ years of domain experience including process analysis, process design at scale, and applying improvement methodologies using multiple technologies, tools, or platforms to drive process optimization.
- Demonstrated ability to design processes for AI-readiness and automation, engineering systems that can hand off to AI as capabilities evolve rather than simply optimizing existing workflows.
- Experience applying a systems thinking lens to process design, identifying upstream root causes and downstream impacts before prescribing solutions.
- Demonstrated experience leading organizational change, including stakeholder alignment, communication planning, and adoption measurement.
- Lean/Six Sigma Black Belt or equivalent process management expertise. Additional consideration given to Agile, service design, and other relevant experience.
- Proven track record of leading and coaching successful complex process improvements.
- Proven ability to interact and communicate with people at all levels of the organization in an open and transparent manner.
- Proven ability to work collaboratively with a wide range of stakeholders, demonstrating ability to lead and influence, express opinions, and structure arguments clearly to drive alignment to measurable outcomes.
- Demonstrated focus on end-to-end customer journey and customer-centric outcomes.
- Prior experience developing business processes in customer support operating models that balance multiple stakeholder interests.
- Demonstrated creative problem solving and analytical skills with a pragmatic sense of how to get things done.
- Ability to travel up to 20% of time.
- Excellent follow through skills
Preferred Qualifications
- PeopleSoft experience a plus
Leadership
- Embodies the following values: serve, perform, influence, respect, innovate, team.
- Effectively communicates by motivating and inspiring others through clear and proactive communication.
- Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
- Makes balanced decisions and thinks strategically by being a forward thinker.
- Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback and building trust across the organization.
Physical Demands / Working Environment
- List of physical demands that the job requires.
- List of details about the working environment.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
What Genuine Parts Company employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Genuine Parts
Sourced by ZipRecruiter
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US
Year founded
1928