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Process Manager Jobs in Queens, NY (NOW HIRING)

Verithium

Senior Technical Project Manager

New York, NY

$120K - $165K/yr

Oracle Service Bus (OSB), Oracle BPEL Process Manager, Oracle Business Rules and Oracle Business Process Manager (BPM) Manage relationships with business, IT leaders, developers, architects and other ...

Spgi

Process CoE - Process Architect

New York, NY

Bachelor's degree in Process Management, Business Administration, or a related field * Lean Six Sigma Black Belt certification * Knowledgeable in the application of Automation and AI within process ...

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Process Manager information

See Queens, NY salary details

$35.5K

$106.2K

$173.7K

How much do process manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for process manager in Queens, NY is $106,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $135,100.00 per year, depending on experience, location, and employer.

What is a process manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

What does a process manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

What are the key skills and qualifications needed to thrive as a process manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

How does a process manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

How much do process managers make in the US?

Process managers in the US typically earn an average salary of around $80,000 to $120,000 per year, depending on experience, industry, and location. Senior or specialized process managers with certifications like Six Sigma may earn higher salaries, and the role often requires strong analytical and project management skills.

What skills do you need to be a process manager?

A process manager needs strong analytical skills to evaluate workflows and identify improvements, excellent communication skills to coordinate with teams, and proficiency with process management tools and methodologies such as Lean or Six Sigma. Leadership abilities and problem-solving skills are also essential for implementing changes and ensuring operational efficiency.
More about Process Manager jobs

What are the most commonly searched types of Process jobs in Queens, NY?

The most popular types of Process jobs in Queens, NY are:

What job categories do people searching Process Manager jobs in Queens, NY look for?

The top searched job categories for Process Manager jobs in Queens, NY are:

What cities near Queens, NY are hiring for Process Manager jobs?

Cities near Queens, NY with the most Process Manager job openings:

Process Manager jobs near you

Controls Advisory-Process Manager (Insurance)

Grant Thornton

New York, NY • On-site

$138K - $172K/yr

Full-time

Posted 7 days ago

Key responsibilities

  • Review operational, financial, and technology processes to assess business risk, internal control, and process effectiveness.

  • Manage the development and execution of Sarbanes-Oxley (SOX) compliance, internal control over financial reporting, and internal audit engagements for clients.

  • Perform engagement management activities, including performance reviews, task delegation, project scheduling, and client management.

Grant Thornton rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

8th of 23 rated bookkeepers and accountants

Job description


As a Process Risk Manager (Insurance), you will get the opportunity to grow and contribute to our clients' business needs by helping them understand their business risks and assist in addressing risk in both proactive and responsive contexts for the Risk, Compliance & Controls Practice - all with the resources, environment, and support to help you excel.
From day one, you'll be empowered by the greater Risk team to help clients make the moves that will help them achieve their vision and help you achieve more, confidently, including work with insurance and other financial services organizations
Your day-to-day may include:
  • Review operational, financial, and technology processes to provide clients with an assessment of business risk, internal control, and the overall effectiveness and efficiency of the processes
  • Lead reviews across the broader insurance operating model, including underwriting, policy administration, distribution, premium and billing, claims, reinsurance, actuarial and reserving, finance, and regulatory reporting.
  • Manage the development and execution of Sarbanes-Oxley (SOX) compliance and internal control over financial reporting programs for clients
  • Manage the development and execution of internal audit outsourcing and co-sourcing engagements for clients, including insurance organizations with complex operational and regulatory environments
  • Manage the risk identification process and evaluation and testing of business processes and related controls
  • Leverage analytics and automation solutions to deliver client services efficiently and effectively
  • Maintain a good working relationship with clients and work effectively with client management and staff at all levels
  • Work closely with clients and staff to develop client and project risk assessments, implement opportunities, and recommendations regarding process optimization, profit improvement, cost reduction, fraud prevention, internal control, and compliance
  • Perform engagement management responsibilities, including performance reviews, task delegation, project scheduling, project financials, quality review and client management
  • Actively participate in business development activities, such as developing new business relationships, contributing to / leading proposals, participating on client account teams, developing whitepapers and/or other thought leadership material, and attending conferences
  • Understand and manage firm risk on proposals and client engagements
  • Manage, develop, train, coach and mentor staff on projects and assess performance for engagement and year-end reviews
  • Other duties as assigned

You have the following technical skills and qualifications:
  • Bachelor's degree in Accounting, Finance, Information Technology, MIS, or a related field is required
  • Minimum 5+ years of related work experience in a similar consulting practice or function servicing cross-industry clients at a national level
  • Experience serving insurance organizations, preferably property and casualty carriers, reinsurers, brokers, managing general agents, or third-party administrators, is preferred.
  • Certification required, CPA, CISA, CISSP, CIA or CISM preferred
  • Sarbanes-Oxley compliance and internal audit experience preferred
  • Experience performing financial, operational, and system audits, as well as business process control reviews
  • Ability to execute multiple engagements and completing priorities in a rapidly growing team environment
  • Experience with analytics and/or automation software and an understanding of the impact of technology
  • Exceptional client service, communication, analytical, organizational and project management skills
  • Can travel as needed
  • The base salary range for this position is between $138,000 and $172,500. Placement within the pay range is at Grant Thornton's discretion, and it is based on multiple factors, including but not limited to, job -related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate.

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About Grant Thornton

Sourced by ZipRecruiter

At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better.

Industry

Accounting services

Company size

5,001 - 10,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1924

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