1

Process Manager Jobs in Ottawa, ON (NOW HIRING)

Work closely with the Program Managers to gather requirements for project proposals * Provide ... Perform technical analysis of the semiconductor process technology * Select report content and ...

? ?The FSQA Process Leader role at the Heritage facility will be responsible for ensuring compliance ... Provide support and coaching to employees and production management to maintain and improve their Q ...

Manage plans, specifications, addenda, and submittal/shop drawing process; * Manage changes and instructions pertaining to project; * Issue purchase orders for construction materials; * Prepare and ...

Supervise the replenishment process * Manage promotional activities according to sales, company initiatives. Be aware of current trends and competitors to help develop effective marketing strategy ...

Manage the Change Order process. * Manage cash allowances. * Manage and resolve contractual and technical issues with consultants and trades. * Prepare and present monthly Project Cost Reports (Recon)

Officer, Development (Fulfill)

Ottawa, ON · On-site

CA$62K - CA$100K/yr

The Officer, Development (Fulfill) will be accountable to provide project support to Fulfill, and to other Core Process initiatives, while acquiring the technical and/or management/professional ...

next page

Showing results 1-20

Process Manager information

See Ottawa, ON salary details

$25.7K

$88.5K

$156.7K

How much do process manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for process manager in Ottawa, ON is $88,466.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,967.00 and $106,693.00 per year, depending on experience, location, and employer.

What is a process manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

What does a process manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

What are the key skills and qualifications needed to thrive as a process manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

How does a process manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

How much do process managers make in the US?

Process managers in the US typically earn an average salary of around $80,000 to $120,000 per year, depending on experience, industry, and location. Senior or specialized process managers with certifications like Six Sigma may earn higher salaries, and the role often requires strong analytical and project management skills.

What skills do you need to be a process manager?

A process manager needs strong analytical skills to evaluate workflows and identify improvements, excellent communication skills to coordinate with teams, and proficiency with process management tools and methodologies such as Lean or Six Sigma. Leadership abilities and problem-solving skills are also essential for implementing changes and ensuring operational efficiency.

What are the most commonly searched types of Process jobs in Ottawa, ON?

The most popular types of Process jobs in Ottawa, ON are:

What job categories do people searching Process Manager jobs in Ottawa, ON look for?

The top searched job categories for Process Manager jobs in Ottawa, ON are:

What cities near Ottawa, ON are hiring for Process Manager jobs?

Cities near Ottawa, ON with the most Process Manager job openings:

Infographic showing various Process Manager job openings in Ottawa, ON as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $88,466 per year, or $42.5 per hour.

Full-time

Medical, Life, Retirement, PTO

Re-posted 8 hours ago


Mondelez International rating

6.8

Company rating: 6.8 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

254th of 443 rated food and drinks producers


Job description

Job Description

Are You Ready to Make It Happen at Mondelez International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You help manufacturing line leaders deliver on Mondelez International's safety, quality, cost, delivery, sustainability and morale targets to ensure processes run smoothly by coaching line teams and using tools to eliminate losses, troubleshoot line problems and improve systems.

How you will contribute

You are a key ingredient in helping us change how the world snacks. You will work closely with line leaders to ensure that Mondelez International meets our safety, quality, cost, delivery, sustainability and morale targets on our manufacturing lines to ensure processes run smoothly. Most of your time will be spent working independently on the manufacturing floor, identifying and fixing problems, improving systems, and being responsible for your equipment, but you will also be responsible for statistical processing control and will lead small-group activities to build line team capabilities to eliminate losses.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

  • Continuous improvement as it relates modern manufacturing concepts, total productive maintenance and Six Sigma
  • Leading and coaching line teams
  • Handling challenging interpersonal situations and influencing people in a union environment
  • Communicating verbally and in writing with attention to detail
  • Handling multiple priorities in a fast-paced environment
  • Good computer skills (Windows, Excel, Word) and experience with SAP is preferable

More about this role

What you need to know about this position

  • The Process Engineer is a key contributor and champion of the advancement of our Factories towards Mondelez Quest to Be the Best Vision.

  • Responsible for Loss Intelligence, Loss Eradication and Loss Prevention throughout the Operation, working with Leadership and Core Teams to build capability and engagement to support our business in achieving performance improvement goals (safety, quality, delivery, cost and sustainability).

  • Participates on daily management routines of the line and on monthly and annual loss analysis process, making use of PDCA to track performance and develop plans and actions to meet or exceed site targets.

  • Responsible for build capability of Core team (Operators and Maintenance) as losses are identified and eradicated - the loss prevention is key element of continuous improvement and skills to execute new established standards (CIL in case of AM Pillar and Planned Maintenance in case of PM Pillar).

  • Delivers overall process system ownership to ensure the achievement of the line goals and the implementation of process, standards and systems to maintain and continual improvement of the line performance aligned with the business needs.

  • Extensive knowledge of Focused Improvement/ Analytical Skills (RCA/ BB, 12 Step Kaizen). As member of FI Pillar, ensures implementation and execution of GE building blocks.

  • Acts as a strong agent of change, understands the value of bringing science and engineering to manufacturing and possesses the ability to lead and motivate others.

  • Develops in co-ownership with Line Leader, and Maintenance Leader the Line Master plan.

  • Dedicates time to understand the technology associate with manufacturing process (making process, packing, etc) and engage with Machine suppliers to understand equipment working principles.

What extra ingredients you will bring:

  • Generates, maintain and report the historical data for downtime (Planned and Unplanned stoppages), waste (B&R, Rework), centerlines database.

  • Leads the line to deliver/ensure 100% of critical to quality (CTQ), critical to process (CTP), centerlines compliance, audit execution, deviations and target criteria are met.

  • Supports all plant safety initiatives related to line processes.

  • Engages in Daily Management System Meetings to lead plans for loss analysis and loss eradication.

  • Leads and coach core teams to identify and analyze losses and develop solutions and control plans using FI/Lean problem-solving tools such as Working Principles, 5 Whys, Statistics tools, SMED, Control Charts, Pareto, etc.

  • Support waste reductions initiatives such as War on Waste, Manufacturing Standards and World Class Scrap/Water Programs, Over Pack attainment including all R&D as well as Quality initiated projects.

  • Provide technical support to develop new cost saving programs and execute active projects.

  • Lead the activities to document and capture best operating practices, centerline equipment and build capability in the core teams, proactively communicate key learnings to enable best practice replication across shift crews and across lines.

  • Analyze performance data to support yearly, monthly and day-to-day Global Efficiency improvement - have clarity and targets to reduce Planned and Unplanned Downtime.

  • Actively support R&D and Engineering for all development programs targeting process equipment, new products, recipes, technologies and packaging.

  • Provide technical support on production and equipment requirements for raw materials and finished goods, standards and specifications, standards of raw materials costs, types of defects and how to prevent them.

  • Identify and plan Kaizen/Performance Improvement activities such as speed increase, minor stop reduction, scrap reduction, planned downtime reduction (SMED, visual controls) and labor efficiency improvement.

  • Ensure teams understand and report on Key Performance Indicators such as Safety, Quality, Global Efficiency, Downtime, and Consumer Complaints. Process Engineers have mastery on on-line performance tools e.g. DMS and adoption of iDF, so value is created through on-line control allowing Core Team intervention in the manufacturing process enabling ZERO losses.

  • Support new product introduction and major capital initiatives, providing performance data analysis to ensure product and delivery standards are met.

  • Establishes a strong partnership with operations, maintenance, quality and safety to lead various teams responsible for identifying, documenting and controlling best practices in their functional area - so sociable and team work skills are fundamental to engage 100% of Line/Site population.

  • Address, guide, help to resolve technical issues from the line applying problem solving tools, generating and conducting test plans to address the solution of technical issues.

  • Ensures visual controls are in place, follow the global standards, and integrates the midranges and centerlines into the IQS and Data acquisition systems. Periodically updates Value Stream and Visual Loss Map while working to remove bottlenecks.

  • Owns and update Process & Packaging Transformations flowsheets as needed. Ensures Standard Operational Procedures for Start-Ups, Shut Downs and Change-Overs are updated.

  • Ensures line documentation (OPL's, FMEA's, Process Flow Sheets, Process Control Strategies, and Troubleshooting guides) are update accordingly. Provides training to operators on their respective process topics following Skill Matrix guidance.

  • Supports the quality system of the line and ensure outages related to process, materials, procedures and product are addressed appropriately.

  • Supports the maintenance plan (electrical and mechanical) providing input as needed.

  • Manages and update improvement list and the change management system for the line.

  • Is the contact and works together with R&D and Engineering organization, to support projects, improvements and resolving issues. Attend project Startup Team meetings.

Education / Certifications:

  • Bachelor's degree in Engineering

  • Strong organizational and technical skills

  • Priority setting

  • Communication / Training skills / Skill Matrix

  • People and Time Management skills

  • Shop skills

  • AM & PM Steps 1, 2, 3 and 4

  • Green Belt and Lean 6 Sigma tools (SMED, Kaizen, Loss Analysis)

  • Statistics and Process Controls skills

  • Problem Solving, Root Cause Analysis and Breakdown Elimination system

  • Change Management

  • SAP skills

  • Advanced PC skills

  • Knowledge of AM and PM Standards

  • Ability to coach employees on the floor

  • 5S Standards

  • Project Management

Travel requirements: N/A

Work schedule:

  • Monday to Friday, standard business hours

Salary and Benefits:The expected base salary range for this position is $69,800 to $87,250 CAD depending on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible to participate in a highly competitive bonus program with a target of 8% with the possibility for overachievement based on performance and company results. Mondelez also offers several generous employee benefits (some subsidized or fully paid for by the company), including health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, and enhanced vacation and holiday entitlements. AI may be used as part of the recruitment process and in accordance with local laws. This posting is for a current vacancy.No Relocation support availableBusiness Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job TypeRegularManufacturing coreManufacturing

What Mondelez International employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Mondelez International logo

About Mondelez International

Sourced by ZipRecruiter

Mondelez International, headquartered in Chicago, IL, US, is a leading player in the global snack industry. Known for creating moments of joy in 160 countries, the company specializes in the production and distribution of biscuits, chocolates, gum, candy, cheese and grocery products. Mondelez International was formed in 2012 following the split of Kraft Foods Inc., with the aim to build the best snacking company in the world. The company’s mission centers on leading the future of snacking by offering the right snack, for the right moment, made the right way. Significant accomplishments include owning some of the world's favorite brands including Oreos, Cadbury, Trident, and Toblerone, and being recognized for reducing environmental footprints and championing sustainable ingredient sourcing.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1903