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Process Manager Jobs in Ottawa, ON (NOW HIRING)

Canada Post

Manager, Business Process

Ottawa, ON

The Manager, Business Processes manages the design, development and implementation of major business processes and enhancements to the SAP enterprise system for the assigned module. Works directly ...

Mondelez International

Process Engineer

Hamilton, ON · On-site

Participates on daily management routines of the line and on monthly and annual loss analysis process, making use of PDCA to track performance and develop plans and actions to meet or exceed site ...

Fitzii Organic

Senior Project Manager

Greely, ON

Manage plans, specifications, addenda, and submittal/shop drawing process; * Manage changes and instructions pertaining to project; * Issue purchase orders for construction materials; * Prepare and ...

AtHoc

QNX Senior Quality Manager

Ottawa, ON

The QNX Quality and Process Management team is growing and we're looking for a talented quality system professional to join us. You will apply your knowledge of software quality standards, models ...

Thales

Engineering Delivery Manager

Ottawa, ON · Hybrid

Lean Six Sigma Process Management * PROSCI Change Management * Trade Compliance TrainingIf you're excited about working with Thales, but not meeting the requirements for this position, we encourage ...

Buttcon Construction

Project Manager

Kanata, ON

Manage the Change Order process. * Manage cash allowances. * Manage and resolve contractual and technical issues with consultants and trades. * Prepare and present monthly Project Cost Reports (Recon)

GFL Environmental

Battery Processor

Hamilton, ON

... management Knowledge, Skills and Key Competencies: Completion of secondary school Must be able to ... This hiring process may utilize machine-based systems to assist in screening and assessing ...

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All JobsProcess JobsProcess Manager JobsProcess Manager Jobs in Ottawa, ON

Process Manager information

See Ottawa, ON salary details

$25.7K

$88.5K

$156.7K

How much do process manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for process manager in Ottawa, ON is $88,466.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,967.00 and $106,693.00 per year, depending on experience, location, and employer.

What is the role of a process manager?

A process manager is responsible for analyzing, designing, implementing, and improving business processes to increase efficiency and effectiveness. They often use tools like flowcharts and process mapping, and require strong analytical and communication skills to coordinate across departments and ensure process compliance.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 or more per day include executive roles such as CEOs and CFOs, specialized medical professionals like surgeons, and certain high-level consultants or traders in finance. These positions typically require advanced skills, extensive experience, and often involve high stress and responsibility. Compensation varies based on industry, location, and individual performance.

What are the key skills and qualifications needed to thrive as a Process Manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

What does a Process Manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

How does a Process Manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

What Is a Process Manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

What jobs in the US pay 300,000 a year?

For a Process Manager, annual salaries of $300,000 or more are typically found in senior or executive-level roles, especially in large corporations or specialized industries such as manufacturing, technology, or finance. These positions often require extensive experience, advanced certifications, and strong leadership skills, and may include bonuses or profit-sharing components. High compensation levels are less common at lower experience levels or smaller organizations.

Is process manager a good job?

A process manager oversees and improves business processes, often requiring skills in project management, data analysis, and communication. The role can offer stable employment, opportunities for advancement, and a salary that varies by industry and experience level.
More about Process Manager jobs
What are the most commonly searched types of Process jobs in Ottawa, ON? The most popular types of Process jobs in Ottawa, ON are:
What job categories do people searching Process Manager jobs in Ottawa, ON look for? The top searched job categories for Process Manager jobs in Ottawa, ON are:
What cities near Ottawa, ON are hiring for Process Manager jobs? Cities near Ottawa, ON with the most Process Manager job openings:
Process Manager jobs near you
Infographic showing various Process Manager job openings in Ottawa, ON as of July 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 82% In-person, 12% Hybrid, and 6% Remote job distribution, with an average salary of $88,466 per year, or $42.5 per hour.
Manager, Business Process

Manager, Business Process

Canada Post

Ottawa, ON

Other

Posted 12 days ago

Job description

Job Requisition Id: 201998 
Business Function: Finance 
Primary City: Ottawa 
Other Location(s):Toronto 
Province: Ontario 
Employment Type: Full-Time 
Employment Status: Permanent 
Language Requirement: English Essential 
Employee Class and Level: CPMGA02 
Number of Vacancies 1 
Job Closing Date (YYYY-MM-DD): 2026-07-29


An eligibility list to be created for a period of twelve (12) months.   

Job Description

The Manager, Business Processes manages the design, development and implementation of major business processes and enhancements to the SAP enterprise system for the assigned module. Works directly with Run Support, SAP consultants and business process owners to design and develop process-based solutions that are consistent with business transformation concepts and principles. Responsible for ensuring the process and system solutions meet the requirement of the business unit in the appropriate use and configuration of the SAP application. All solutions must focus on end-to-end processes and must ensure the integrity of processes are maintained. 

Ensures integration of the installed application to other corporate systems. Provides direction to business analysts, programmers and contractors on projects, business process reviews and/or system-related development.  Analyzes all aspects of business process changes as they relate to all technological changes, employee impact, cost benefit, implementation timeframe etc. and ensures that senior management is advised of the full impact(s). Defines SAP configuration strategies and directs the various teams and users in optimal use of the system. Reviews key business processes and makes recommendations to senior management on mission critical configuration elements. 

Job Responsibilities

Below are the main job requirements and responsibilities for the Manager, Business Processes.  

1.Based on the client requirements, leads the investigation and development of strategy for business processes enhancements. Assesses the impact of the proposed changes on the information systems that supports them, the impact on employees (e.g. labour reduction, training) and organization structure. Ensures the proposed strategy is in line with the business direction established at the corporate level. Recommends to senior management priority areas for future development or enhancement. Ensures client requirements are consistent with the business direction established at the corporate level. Challenges business process owners on business requirements that do not conform to business transformation principles and concepts. 

2. Analyses and evaluates requirements for business process improvements and enhancements.  Reviews requirements with the user community to ensure that the management and system controls are properly identified and complies with corporate policies. In collaboration with internal and external stakeholders, ensures that all enhancements and resolutions fit the overall management information systems environment. 

3. Works with Purchasing and other cross-functional teams to create and evaluate Requests for Proposals (RFP) or Requests for Information (RFI's) issued in support of planned business process improvements and enhancements. Conducts a Commercial review and evaluation of the alternatives. 

4. Plans and manages the design, testing and implementation of processes and system changes in accordance with scheduled system release packages.  

5. Designs, develops and delivers training programs and documentation in support of new or revised business process. Ensures that the online help quick reference (PAW) Performance Accelerator Website in the SAP instance is maintained and updated on a regular basis. 

6. Defines, develops and implements processes, policies and procedures that are in line with the Corporation's best practices. Acts as a mentor for business process owners working with SAP driven business processes and creates learning and opportunities to improve the knowledge and skills of business process owners. 

Job Responsibilities (continued)

7. Provides subject matter expertise and functional direction on SAP business processing issues related to order management for all channels. Identifies the problems and associated risks with Run Support Team and provides recommendations and solutions to resolve the issues and opportunities for optimizing improvements.      

8. Acts as the security access authority for a given functional area. Reviews all system access requests and approves or denies access. Ensures system access controls are maintained and are appropriate for roles employees are assigned to when system changes are implemented. 

9. Liaises with internal auditors and corporate IS security to ensure implementation of appropriate security clearances within SAP. 

10. Participates with IS in the review of SAP upgrade releases and 'hot patches' to determine which best supports the business application's functional requirements. Participates in the selection of Systems Integrator (SI) for external SAP Run Support.  

11. Consults on projects of a complex nature within or outside the Function. This support may include project management, process support methodology, or completion of deliverables such as functional designs, and process diagrams. 

12. Stays current with SAP release upgrades and SAP 3rd party complimentary software, business practices and benchmarking. 

13. Maintains close working relationships with clients.  Manages impact of change to client organization effectively. 

Qualifications

Education 

  • Completed post-secondary, preferably in a related field OR a combination of equivalent professional experience and training 
  • Certification in one or more of the following SAP modules is an asset: 
    • Materials Management 
  •  
    • Sales and Distribution 
  •  
    • Warehouse Management  
  •  
    • Finance modules 

Experience 

  • 3 to 5 years of relevant functional experience  
  • Proficient knowledge of SAP application modules and hands on experience in Retail business processes 
  • 2 or more years' experience managing people 
  • One or more years of experience in a unionized environment an asset 

Other Candidate Requirements 

  • Proficient computer skills and competent with Microsoft Office programs 
  • Designation and or certifications programs may be required for certain positions (e.g. Finance & Engineering) 
  • Excellent team building and leadership skills and experience 
  • Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving 
  • Strong interpersonal skills with an ability to build and maintain relationships 
  • Strong oral and written communication skills 
Other Information

Canada Post's values and behaviours 

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country. 

Our behaviours - Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions. 

We're committed to living these values and practicing these behaviours every day.  Learn more about the values and behaviours by visiting the Canada Post website. 

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