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Process Manager Jobs in Gilroy, CA (NOW HIRING)

Lumilens

Business Process Manager

San Jose, CA · On-site

The Senior Business Process Manager will take end-to-end responsibility for identifying, designing, automating, and continuously improving business processes across one or more operational domains.

PayPal, Inc.

Manager, Business Process

San Jose, CA · On-site

We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach ...

PayPal

Manager, Business Process

San Jose, CA · On-site

We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach ...

Santa Cruz Nutritionals

Process Engineer

Santa Cruz, CA · On-site

$103K - $154K/yr

The Process Engineer improves production process output and product quality while managing the day-to-day production of multiple processes and manufacturing/packaging equipment. The Process Engineer ...

Santa Cruz Nutritionals

Process Engineer

Santa Cruz, CA · On-site

$103K - $154K/yr

The Process Engineer improves production process output and product quality while managing the day-to-day production of multiple processes and manufacturing/packaging equipment. The Process Engineer ...

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Process Manager information

See Gilroy, CA salary details

$36K

$107.7K

$176.2K

How much do process manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for process manager in Gilroy, CA is $107,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,600.00 and $137,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a process manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

What does a process manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

How does a process manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

What is a process manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

More about Process Manager jobs
What are the most commonly searched types of Process jobs in Gilroy, CA? The most popular types of Process jobs in Gilroy, CA are:
What job categories do people searching Process Manager jobs in Gilroy, CA look for? The top searched job categories for Process Manager jobs in Gilroy, CA are:
What cities near Gilroy, CA are hiring for Process Manager jobs? Cities near Gilroy, CA with the most Process Manager job openings:
Process Manager jobs near you

Business Process Manager

Lumilens

San Jose, CA • On-site

Full-time

Medical, Dental, Vision

Re-posted 9 days ago

Job description

About Lumilens
At Lumilens we are building the critical photonics infrastructure that powers tomorrow's AI supercomputing. From chip-to-chip optical interconnects to scalable photonic engines, Lumilens is unlocking a new era of computing - faster, cooler, and massively more efficient.
We're a well-funded startup backed by Mayfield and led by veterans who've built and scaled some of the most transformative technologies in the industry. At Lumilens, we're developing high-speed photonics products purpose-built to power the future of AI infrastructure and high-performance computing.
This isn't incremental innovation, it's a ground-floor opportunity to rethink the optical layer from the silicon up. You'll work alongside a team of world-class engineers solving some of the hardest challenges in scaling optical systems. If you're looking for mission, momentum, and the chance to make an outsized impact, jump on the rocket ship. We're just getting started.
Position Overview
The Business Management Office (BMO) within the Operations group serves as the central engine for cross-functional process governance, capability building, and operational transformation across the company's full product lifecycle. This role sits at the intersection of strategy and execution, partnering with Product Sales, Product Design and Engineering, Quality, New Product Introduction (NPI), Supply Chain, Manufacturing Operations, and Customer Service to ensure that the processes enabling these functions are designed for scale, resilience, and competitive differentiation.
The Senior Business Process Manager will take end-to-end responsibility for identifying, designing, automating, and continuously improving business processes across one or more operational domains. This is a high-visibility, high-impact role suited for an experienced practitioner who combines deep process design expertise with hands-on experience in enterprise automation platforms, analytical rigor, and the credibility to influence senior stakeholders without direct authority.
Key Responsibilities
  • Process Design and Architecture
  • Lead the design, documentation, and governance of business process maps across core operational domains including NPI gate reviews, order-to-cash, supply and demand planning, manufacturing execution, and post-sale support workflows.
  • Conduct structured process discovery sessions using interviews, observation, and data analysis to establish current-state baselines and identify root causes of waste, cycle time delay, and quality degradation.
  • Develop future-state process architectures that align with enterprise operating model goals, technology roadmaps, and scalability requirements for a hardware-software hybrid product portfolio.
  • Produce and maintain process artifacts including SIPOC diagrams, swim-lane maps, RACI matrices, control plans, and standard operating procedures (SOPs) at the appropriate level of fidelity for each audience.
  • Ensure process designs incorporate regulatory compliance, export control, trade compliance, and internal audit requirements as applicable to hardware and software product lines.

  • Business Process Automation
  • Define automation opportunity cases across target processes, including RPA candidates, workflow orchestration needs, API integration points, and AI-assisted decision support applications.
  • Partner with Enterprise Architecture, IT, and platform owners to translate process requirements into functional and non-functional specifications for automation tooling such as ServiceNow, Salesforce, SAP, Appian, UiPath, or equivalent platforms.
  • Serve as the business-side process owner and subject matter expert throughout the design, build, test, and deploy lifecycle for automation initiatives, ensuring solutions accurately reflect the intended process logic.
  • Establish monitoring frameworks and KPI dashboards to measure automation performance, exception rates, and business value realization post-deployment.
  • Champion intelligent automation adoption and change management within impacted business units, including stakeholder communication plans, training design, and user acceptance coordination.

  • Continuous Improvement and Performance Management
  • Apply structured problem-solving methodologies (Lean, Six Sigma DMAIC, Design for Six Sigma, or equivalent) to diagnose systemic process failures and drive measurable, sustained improvement.
  • Own the performance scorecard for assigned process domains, tracking metrics such as quote to cash, on-time delivery, first-pass yield, cycle time, cost-of-poor-quality (COPQ), and customer satisfaction indices.
  • Facilitate and lead kaizen events, process improvement workshops, and cross-functional war rooms when operational disruptions require rapid corrective action.
  • Build and maintain a prioritized process improvement pipeline, balancing short-term operational fixes with longer-term strategic capability investments.
  • Conduct regular process health reviews with functional leaders and escalate systemic risks to BMO leadership with recommended mitigation strategies.

  • Stakeholder Engagement and Governance
  • Serve as the primary BMO liaison to functional leaders across Product Sales, Product Design, Quality, NPI, Supply Chain, Manufacturing, and Customer Service on all process-related matters.
  • Establish and manage process governance forums including steering committees, working groups, and centers of excellence, ensuring accountability for process ownership is clearly defined and maintained.
  • Develop executive-ready communications including business cases, investment proposals, program status updates, and risk briefings tailored to VP- and C-suite audiences.
  • Provide process design consulting and coaching to functional analysts and program managers throughout the organization, building broader process competency across the enterprise.

Required qualifications
  • Bachelor's degree in Industrial Engineering, Systems Engineering, Operations Management, Business Administration, or a closely related technical or quantitative discipline.
  • 8 or more years of progressive experience in business process management, operational excellence, or management consulting roles within a technology company or similarly complex enterprise environment.
  • Demonstrated ability to lead full lifecycle process improvement and automation initiatives from discovery through sustained production operation.
  • Expert-level proficiency in process modeling standards and tools (BPMN 2.0, Visio, Lucidchart, Miro, or equivalent) and the ability to communicate process designs to both technical and non-technical stakeholders.
  • Hands-on experience working within or alongside enterprise systems including ERP (SAP, Oracle), CRM (Salesforce), ITSM (ServiceNow), PLM (Agile, Arena), and QMS (Arena) platforms.
  • Proven track record of delivering quantifiable operational outcomes: cycle time reduction, cost avoidance, yield improvement, or customer experience improvement in manufacturing or supply chain contexts.
  • Strong project and program management capabilities including the ability to manage multiple concurrent workstreams across organizational boundaries.
  • Exceptional written and verbal communication skills with demonstrated ability to influence without authority at the senior director and VP level.

Preferred qualifications
  • Master's degree in Engineering, Operations Research, Business Administration (MBA), or related field.
  • Lean Six Sigma Black Belt certification or equivalent demonstrated proficiency in statistical process control and structured problem solving.
  • Hands-on experience with process automation platforms such as UiPath, Blue Prism, Appian, MuleSoft, or comparable RPA and workflow orchestration tools.
  • Experience with AI/ML-augmented process applications including demand sensing, quality prediction, or intelligent document processing in an operations context.
  • Familiarity with hardware product development and NPI processes including stage-gate frameworks, BOM management, and supply chain qualification workflows.
  • Exposure to global manufacturing operations, contract manufacturing relationships, or outsourced supply chain models in the networking, semiconductor, or enterprise technology sectors.
  • Experience operating within an ISO 9001, IATF 16949, or CMMI-governed quality management environment.

Core Technologies, Processes & Tools
Process Architecture & BPMN / Automation Platform Proficiency / Data Analytics & Visualization / Enterprise Systems Literacy / Lean - Six Sigma Methodology / Executive Communication & Presence / Change Management & Adoption / Cross-Functional Collaboration / Strategic Problem Framing / Business Case Development / Agile / Arena / PLM / QMS / JMP / KPI / PPAP / Lean / Six Sigma / CM Site Audits / Supplier Qualification /
Global travel
This role requires limited travel to Lumilens sites in Singapore, Taiwan, and Thailand - primarily during new process requirements definitions, rollouts (e.g. training), and change management.
What We Offer
  • Competitive salary and meaningful equity in a high-growth company
  • Comprehensive health, dental, and vision coverage
  • Flexible time off policy
  • Opportunity to work on cutting-edge technology shaping AI infrastructure
  • Collaborative, high-caliber engineering environment

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