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Process Manager Jobs in Elgin, IL (NOW HIRING)

Accenture

ServiceNow Business Process Manager

Chicago, IL · On-site

$94K - $266K/yr

The ServiceNow Business Process Manager will be part of an Accenture team and will be accountable for delivering Industry Best Practice guidance, collaborating with customers to achieve their ...

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Process Manager information

See Elgin, IL salary details

$33.6K

$100.6K

$164.6K

How much do process manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for process manager in Elgin, IL is $100,564.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,700.00 and $128,000.00 per year, depending on experience, location, and employer.

What is the role of a process manager?

A process manager is responsible for analyzing, designing, implementing, and improving business processes to increase efficiency and effectiveness. They often use tools like flowcharts and process mapping, and require strong analytical and communication skills to coordinate teams and ensure process compliance.

What are the key skills and qualifications needed to thrive as a Process Manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

What does a Process Manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

How does a Process Manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

What Is a Process Manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

What jobs in the US pay 300,000 a year?

For a Process Manager, annual salaries of $300,000 or more are typically found in senior or executive-level roles, especially in large corporations or specialized industries such as manufacturing, technology, or finance. Achieving this level often requires extensive experience, advanced certifications, and strong leadership skills. High-paying process management roles may also involve overseeing multiple teams or strategic initiatives.

What job makes $10,000 a month without a degree?

A Process Manager can potentially earn $10,000 or more per month through experience and performance, especially in industries like manufacturing, logistics, or operations management. Success in this role often depends on strong organizational skills, industry knowledge, and sometimes certifications, rather than formal degrees.

What do process managers do?

Process managers oversee and improve business processes to increase efficiency and effectiveness. They analyze workflows, implement process improvements, and often use tools like flowcharts or process mapping software to optimize operations and ensure compliance with standards.
More about Process Manager jobs
What job categories do people searching Process Manager jobs in Elgin, IL look for? The top searched job categories for Process Manager jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Process Manager jobs? Cities near Elgin, IL with the most Process Manager job openings:
Process Manager jobs near you
Process Manager, Monthly Billing - Pulse

Process Manager, Monthly Billing - Pulse

Capital One

Riverwoods, IL • On-site

Full-time

Posted 6 days ago

Capital One rating

7.7

Company rating: 7.7 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

73rd of 141 rated banks

Job description

Process Manager, Monthly Billing - Pulse
The PULSE Network, an integral part of Capital One's financial services and banking network solutions, drives complex, customer-facing implementations, platform modernizations, and seamless onboarding initiatives across a highly regulated global space. To support this rapidly evolving ecosystem, we are seeking a Manager of Process Management to lead a high-performing team dedicated to designing, optimizing, and delivering flawless workflows that eliminate operational friction and scale business efficiency. Collaborating closely with passionate, cross-functional leaders, you will influence strategic outcomes that directly boost the company's bottom line while leveraging data-driven insights to champion data integrity, establish operational benchmarks, and ensure seamless execution across the enterprise.
As the Principal Process Manager for Monthly Billing Operations, you will be responsible for overseeing the end-to-end configuration, validation, and freeze of recurring monthly billing processes within the Oracle Revenue Management Billing system. This critical role ensures accurate fee application across numerous monthly transactions, manages the monthly reconciliation close, and leads strategic initiatives to automate billing workflows, minimize revenue leakage, and maintain strict compliance with internal controls and external partner agreements.
Responsibilities:
  • Creating and validating processes
  • Designing and producing metrics used to measure efficiency and effectiveness
  • Driving process improvements aligned with desired customer outcomes
  • Analyzing, identifying, and correcting data issues with systems used or owned by a department
  • Providing subject matter expertise on processes when representing the department in projects and other meetings
  • Managing and leading a team of associates
  • Oversee the end-to-end configuration, validation, and systemic "freeze" of recurring monthly billing cycles within the Oracle Revenue Management Billing (ORMB) system.
  • Manage the monthly reconciliation close process, ensuring that interchange fees, switch fees, and network processing charges are applied correctly.

Basic Qualifications:
  • Bachelor's Degree or Military Experience
  • At least 5 years of experience in Process management

Preferred Qualifications:
  • Master's Degree or MBA
  • Lean certification or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $134,400 - $153,300 for Manager, Process Management
Houston, TX: $122,100 - $139,400 for Manager, Process Management
Riverwoods, IL: $122,100 - $139,400 for Manager, Process Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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